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“Great Location”

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Grand Silverland Hotel & SPA
Ranked #27 of 476 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 25 November 2013

Great staff, very attentive and always willing to help. Room was very clean, bed was very comfortable. Nothing was too much trouble. Bar and Cafe staff were very professional and accommodatng. This hotel is near the big markets, good food outlets, salons. We walked everywhere from this hotel.

  • Stayed: October 2013, travelled with friends
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Thank bobsmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,095 - 1,101 of 1,788 reviews

Reviewed 24 November 2013

The staff here were so attentive I felt as if I had gone back into a bygone era - honestly, we were treated like royalty. Check in was efficient and we had the usual welcome drinks. The room was really comfortable and clean. They arranged a tour for the Cu Chi tunnels and the Cao Dai temple a great rate. We returned a few days later after touring the north and they rewarded us with an upgrade. On both occasions the breakfast was superb. As well as the usual continental and cooked breakfast they had some really tasty Vietnamese treats that set us up for the day. I cannot recommend this place enough.

  • Stayed: October 2013, travelled as a couple
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Thank Asmodeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this reviewResponded 25 November 2013

Dear Asmodeus,

It is with great pleasure to learn that you enjoyed your stay at our hotel. Making the guest feel welcomed and personalized attention are our priority.

I very much appreciate your kind words and look forward to welcoming you back in the future.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

My husband and I, together with another couple, stayed at this hotel for 4 nights recently. We chose to stay in a windowless room, but the way it is set up, you forget that there is no window. The lobby of the hotel is beautiful, and the location is great, just around the corner from the market. We used the services of the KL spa and enjoyed the massage. The staff are to be highly commended for their fantastic service. Nothing was too much trouble for them. Would definitely stay here again.

Stayed: November 2013, travelled with friends
Thank melbchristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

We wanted to upgrade a little bit in our last night in Saigon and booked an executive room in the Grand Silverland.

The hotel follows the typical Vietnamese hotel structure and rooms with windows are located either at the front (street with some noise) or at the end (no view at all). We had the one with views to the street, but it was not as loud as I feared. The now famous rooster woke me up, but afterwards I had no problems falling asleep again, until around 8:00, when the motorbike sounds started to increase.

The room was very big and clean, and they offered some small cakes besides the standard complimentary fruit, which I found very nice.

I felt the information given was a little bit scarce. We had to ask the lobby for the wifi password and a map, which was not an issue, but I wonder why it it not provided as part of the welcome introduction. Instructions on how to use the Spa Bath would have been nice, as it takes a little bit of time to understand which button does what.

The water in the bath was not very hot. It was warm enough for a nice shower, but when using a spa bath, I would have liked to have hotter water.

The rooftop area is very nicely done and the views at night are spectacular. We couldn't use the pool due to time constraints, but it looked very inviting. While it is not a pool for swimming, it looks perfectly fine to enjoy a nice view of busy Saigon below and the new buildings. The swimming area also has a shower, that they kindly let us to use after having checked and before our flight departed (it rained a lot when we went out in the morning, so this was highly appreciated).

Breakfast was great, lots of different food available and even including vietnamese condense milk coffee.

It is definetely a nice hotel. While the communal areas are a little bit worn out, you can feel they really try hard to make the most of the space given.

The level of accomodation and service in Vietnam is so high, that I can't help to wonder if it's worth paying extra or going to a more basic hotel and save up more than half of the room cost. But this is more of a personal assessment based on my trip needs and I would still highly recommend the Grand Silverland for those in business travel, those staying longer / wanting a little bit more comfort than the basic hotels, or those that plan and can spend some time enjoying the rooftop area.

  • Stayed: November 2013, travelled as a couple
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Thank Fledermaus g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this reviewResponded 22 November 2013

Dear Fledermaus G,

Thank you very much for a very detailed review.

We are thrilled to read that you experienced the difference and enjoyed the service and facilities. It is interesting to know that you prefer to pay a little bit more to try our hotel and really satisfied with.

We appreciate your notes on the information given upon arrival and the Spa bath.

Thanks again for your comments and we hope to welcome you back in the future.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa

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Reviewed 19 November 2013

Stayed for one night on way to Hanoi, excellent location and easy to find way around city. Staff very polite and accommodating, rooms very clean and in good condition. Breakfast included and was good. Only down was that I was at front of hotel 3rd floor and traffic very noisy, but I guess that's all part of the HCMC experience.

Stayed: November 2013, travelled solo
Thank Irishgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Stayed here in September 2013. Great location to explore Saigon by foot. Close to market, great restaurants and many main tourist attractions.
Staff are very friendly and always happy to help. We had two rooms and both were a great size and kept very clean. Beds were large and very comfy.
The rooftop pool and a great place to relax after a day sightseeing and a fun vantage point to watch the crazy traffic & life of Saigon buzz past.
Breakfast was very good and the egg chef was very nice and cheerful and always provided service with a smile.

  • Stayed: September 2013, travelled with family
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1  Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

I would not describe this hotel as Grand, however, its a great base for exploring Saigon, its clean, the rooms are a good size and the staff are friendly and helpful. The bed was very comfortable. The breakfast is also good with a large selection.
We had no view, I don't think there is one? the wifi is strong. We spent our whole time out exploring but the concierge helped us with directions and the market nearby is great for street food.
I would stay here again.

Room Tip: Dont expect a view!
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  • Stayed: November 2013, travelled as a couple
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Thank olivespencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this reviewResponded 18 November 2013

Dear Olivespencer,

Thank you for sharing your experience at Grand Silverland Hotel & Spa.

We are delighted to learn that you enjoyed your stay and found it very convenience with our services.

Our goal is to make all guest feel as comfortable as possible and that the staff had put their effort to assist you with an enthusiasm and professional manner.

We look forward to welcoming you back soon.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Silverland Hotel & SPA

Address: 125 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #27 of 476 Hotels in Ho Chi Minh City
Price Range: £62 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Silverland Hotel & SPA 4*
Number of rooms: 92
Official Description (provided by the hotel):
Reflections of the real Saigon. Stepping into Grand Silverland Hotel & Spa is a little like stepping back in time. Historic prints recount tales of an older Saigon, while classical furniture and décor echo the city’s French-colonial past. Here you will be greeted by ao dai-attired staff, ready with a warm smile and a refreshing welcome drink. Everything at Grand Silverland exudes calm and serenity, in vivid contrast to the vibrant city streets that gleam beyond panoramic floor-to-ceiling windows. Every aspect of Grand Silverland has been created with meticulous attention to detail, culminating in a hotel experience the meets every need of the modern traveler while never losing sight of the hotel’s Saigon roots. International cuisine compliments authentic local fare, a modern fitness center accompanies traditional spa treatments, and serene guest rooms provide the perfect base from which to explore the boundless energy of this beguiling city’s streets. Welcome to the real Saigon. ... more   less 
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