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“A lovely place to stay”

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Grand Silverland Hotel & SPA
Ranked #29 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A lovely place to stay”
4 of 5 bubbles Reviewed 29 November 2013

In August me and my husband stayed at the Grand Silverdale. We received a very warm welcome from the receptionists - which was great! The room was very small, clean and stylish. We stayed in the hotel for a few nights as we were planning to travel to different cities. The hotel has a nice pool and small cafe area on the roof which gives you a great view of Saigon. The food in the cafe was delicious and there was plenty of good choice for breakfast. The hotel is in a great location and the outdoor market is about 25 metres away. It’s a busy market and you can pick up fruit, clothing and toiletries etc. We really enjoyed our stay in Saigon and the coffee shops are great. There are nice places to eat and cash machines within walking distance. We met a good mix of international guests and we would definitely stay there again...

Stayed August 2013, travelled as a couple
Helpful?
1 Thank LettyK_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,566 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
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  • Chinese (Simplified) first
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English first
London, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

We arrived on our honeymoon and received a very warm welcome from the staff who greeted us. We were given a welcome drink and check in was very quick and efficient. We booked an executive room with a jacuzzi. The room was a good size, very clean and of a very good standard. All the little extras such as hair dryer and toiletries were provided and being able to have a jacuzzi at the end of the day was wonderful. We very much appreciated the gift of wine and fruit which was left in our room to welcome us on our honeymoon. Our room had a window looking out over the street. It was quite noisy but actually didn't bother us at all. If you are staying in the middle of a city you have to expect this and we got used to it very quickly and slept very soundly at night. We decided to book an extra night which was no trouble at all and arranged with ease.
The breakfast was fantastic, lots of choice and all very tasty. We were out in the city everyday so we didn't try dinner. The roof top bar has excellent views of the city and the pool although a little small was very well maintained and a great way to relax in the evening before heading out again.
We tried the spa treatments available which were fantastic and at a very reasonable price. We had the couples 2 hour treatment which also included a light lunch at the end.
This hotel offered very good trips to various sights. We opted for the day out on the Mekong Delta which was worth every penny. Very well organised, only a small group and completely unforgettable. It was the best opportunity to really see and experience Vietnamese life. I recommend it to everyone.
For anyone travelling to this city, we thoroughly recommend this hotel. Although it costs a little more it is worth it. Every single member of staff made our stay feel special. If we were ever lucky enough to return to Ho Chi Minh we would not hesitate to stay there again.

Room Tip: The city is noisy at all hours of the day so if you prefer a quiet night ask for a room without a wi...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lyndsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, 26 November 2013
Dear Lyndsay D,

Thank you very much for a wonderful review.

It is our honor to welcome you for a honeymoon stay at Grand Silverland hotel & Spa.

We take great pride in creating a personal touch and memorable experience and we are pleased to be part of your successful trip in Saigon.

We appreciate your kind words on the staff and thank you for your recommending our hotel.

We look forward to welcoming you back in the future.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bunbury, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

Great staff, very attentive and always willing to help. Room was very clean, bed was very comfortable. Nothing was too much trouble. Bar and Cafe staff were very professional and accommodatng. This hotel is near the big markets, good food outlets, salons. We walked everywhere from this hotel.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobsmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

The staff here were so attentive I felt as if I had gone back into a bygone era - honestly, we were treated like royalty. Check in was efficient and we had the usual welcome drinks. The room was really comfortable and clean. They arranged a tour for the Cu Chi tunnels and the Cao Dai temple a great rate. We returned a few days later after touring the north and they rewarded us with an upgrade. On both occasions the breakfast was superb. As well as the usual continental and cooked breakfast they had some really tasty Vietnamese treats that set us up for the day. I cannot recommend this place enough.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asmodeus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, 25 November 2013
Dear Asmodeus,

It is with great pleasure to learn that you enjoyed your stay at our hotel. Making the guest feel welcomed and personalized attention are our priority.

I very much appreciate your kind words and look forward to welcoming you back in the future.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 23 November 2013

My husband and I, together with another couple, stayed at this hotel for 4 nights recently. We chose to stay in a windowless room, but the way it is set up, you forget that there is no window. The lobby of the hotel is beautiful, and the location is great, just around the corner from the market. We used the services of the KL spa and enjoyed the massage. The staff are to be highly commended for their fantastic service. Nothing was too much trouble for them. Would definitely stay here again.

Stayed November 2013, travelled with friends
Helpful?
Thank melbchristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zaragoza, Spain
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 22 November 2013

We wanted to upgrade a little bit in our last night in Saigon and booked an executive room in the Grand Silverland.

The hotel follows the typical Vietnamese hotel structure and rooms with windows are located either at the front (street with some noise) or at the end (no view at all). We had the one with views to the street, but it was not as loud as I feared. The now famous rooster woke me up, but afterwards I had no problems falling asleep again, until around 8:00, when the motorbike sounds started to increase.

The room was very big and clean, and they offered some small cakes besides the standard complimentary fruit, which I found very nice.

I felt the information given was a little bit scarce. We had to ask the lobby for the wifi password and a map, which was not an issue, but I wonder why it it not provided as part of the welcome introduction. Instructions on how to use the Spa Bath would have been nice, as it takes a little bit of time to understand which button does what.

The water in the bath was not very hot. It was warm enough for a nice shower, but when using a spa bath, I would have liked to have hotter water.

The rooftop area is very nicely done and the views at night are spectacular. We couldn't use the pool due to time constraints, but it looked very inviting. While it is not a pool for swimming, it looks perfectly fine to enjoy a nice view of busy Saigon below and the new buildings. The swimming area also has a shower, that they kindly let us to use after having checked and before our flight departed (it rained a lot when we went out in the morning, so this was highly appreciated).

Breakfast was great, lots of different food available and even including vietnamese condense milk coffee.

It is definetely a nice hotel. While the communal areas are a little bit worn out, you can feel they really try hard to make the most of the space given.

The level of accomodation and service in Vietnam is so high, that I can't help to wonder if it's worth paying extra or going to a more basic hotel and save up more than half of the room cost. But this is more of a personal assessment based on my trip needs and I would still highly recommend the Grand Silverland for those in business travel, those staying longer / wanting a little bit more comfort than the basic hotels, or those that plan and can spend some time enjoying the rooftop area.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fledermaus g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binh D, General Manager at Grand Silverland Hotel & SPA, responded to this review, 22 November 2013
Dear Fledermaus G,

Thank you very much for a very detailed review.

We are thrilled to read that you experienced the difference and enjoyed the service and facilities. It is interesting to know that you prefer to pay a little bit more to try our hotel and really satisfied with.

We appreciate your notes on the information given upon arrival and the Spa bath.

Thanks again for your comments and we hope to welcome you back in the future.

Sincerely,

Do Xuan Binh
General Manager
Grand Silverland Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 November 2013 via mobile

Stayed for one night on way to Hanoi, excellent location and easy to find way around city. Staff very polite and accommodating, rooms very clean and in good condition. Breakfast included and was good. Only down was that I was at front of hotel 3rd floor and traffic very noisy, but I guess that's all part of the HCMC experience.

Stayed November 2013, travelled solo
Helpful?
Thank Irishgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Silverland Hotel & SPA

Property: Grand Silverland Hotel & SPA
Address: 125 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City 700000, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #29 of 448 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Silverland Hotel & SPA 4*
Number of rooms: 89
Official Description (provided by the hotel):
Grand Silverland Hotel & Spa offers luxuriously appointed rooms and suites in a timeless elegant design. They are spacious, and excellent features include complimentary WIFI, air-conditioning and LCD TV. The hotel boasts a rooftop terrace with outdoor pool and splendid views over the city. Business guests will appreciate the business centre and the meeting facilities. Guests can enjoy an invigorating work-out in the 10th floor fitness centre. An ideal choice for business travellers as well as holidaymakers. The magnificent Grand Silverland Hotel & Spa enjoys a privileged location in the business district of Ho Chi Minh City, just a minute's walk away from Ben Thanh market, Reunification Palace, War Museum, other attractions and entertainment. The hotel is also preferred place of busy business travellers as it is just within walking minutes from to many large business centres and buildings such as Sunwah Tower, Opera Building, Bitexco Building, Metropolitan Building, AB Tower, Saigon Centre and Gemadept Tower. ... more   less 
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