I was hoping for a bit of an old world/colonial vibe when I made my reservations, and in that respect, I wasn't disappointed. The Continental has history in spades, and you can feel it in most of the rooms, which isn't always a good thing. We stayed here as one of the legs on our honeymoon, and the first room they put us in, though very large and spacious, only had two single beds. The staff helpfully gave us a room with a larger bed upon my request, and I think we ended up in the best room in the hotel. Everything was freshly redone, with new carpets and furnishings. The beds were a bit firm, but I think that's the expectation here in Vietnam, but everything else was great. The reason I have given the rooms such a low rating is that the first room we were in, along with other rooms that I saw the staff cleaning, were much older, with aged carpeting, and less nice furnishings. In addition, the water pressure in our room was pretty weak.
As for the staff, they were relatively helpful, but nothing to write home about. The wifi internet was pretty inconsistent in our room, and though they said they'd send somebody to take a look, that never happened. Room service was also pretty slow, but I don't order it often at hotels, so I have less to compare it to.
The complimentary breakfast was okay, but unimpressive. The coffee, in particular, was terrible, which was a real shame, given the generally excellent coffee available everywhere else in Ho Chi Minh City. The courtyard where they serve the breakfast is absolutely beautiful, though.
In the end, I think anybody that stays here should be reasonably well satisfied, as long as they know what the hotel offers. It's not a modern five star that many westerners might expect, but it's also filled with history and beautiful rooms. Not every hotel has twelve foot ceilings (my guess), after all.
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- Also Known As:
- Continental Hotel Saigon