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“Good hotel but expected more”

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Hotel Majestic Saigon
Ranked #39 of 466 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 19 August 2012

The hotel has lovely architecture and the roof top terrace is a great feature, but we found the room a little dated with a view over some air conditioning units. Having been spoilt at the Hoi An Life Heritage resort and at the Hanoi Metropole we were expecting something equally special so were a little disappointed.

Stayed: July 2012, travelled as a couple
2  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feedbackofcomments, Director of Sales at Hotel Majestic Saigon, responded to this reviewResponded 28 August 2012

Dear Mr. James

Greetings from Majestic Saigon

We'd highly appreciate for your kind stay at Majestic and your good comments on our products & Services. We've got plan to make the product better, and we hope we will not make you disappointed on your next arrival to Majestic if your have plan to coming back. We are very happy to know that you also enjoyed your stay at Majestic.

We're looking forward to welcoming you back or either your relatives or friends

Thanks & warm regards,

John Lin
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,484 - 1,490 of 3,052 reviews

Reviewed 16 August 2012

Hotel Majestic is one of the few remaining hotels in Saigon that still maintains French colonial architecture. Our room faced the street with excellent views of the Saigon River, although it can be noisy at night with the motorbike traffic. We loved our room which was spacious with wooden floors and old style decor. The buffet breakfast was also excellent with great views on the roof top. The location is also excellent, right in the middle of town, close to shops and attractions. Highly recommended.

  • Stayed: July 2012, travelled with friends
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4  Thank Voestelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feedbackofcomments, Director of Sales at Hotel Majestic Saigon, responded to this reviewResponded 28 August 2012

Dear Ms. Voestelle,

Greetings from Majestic Saigon

We'd highly appreciate for your kind stay at Majestic and your good comments on our products & Services. We've always committed to provide an excellent customer service to all guests who come and stay with us. We are very happy to know that you really enjoyed your stay at Majestic.

We're looking forward to welcoming you back or either your relatives or friends

Thanks & warm regards,

John Lin
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2012

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Easytobook.com
2  Thank Christine C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Feedbackofcomments, Director of Sales at Hotel Majestic Saigon, responded to this reviewResponded 28 August 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 August 2012

The hotle on the river side close to District 1. Very nice place, old hotel but they need to make rooms nicer as all a bit old. Breakfast is on the top floor and out side, too hot in the morning and mostly western food not enough asian.

Stayed: June 2012, travelled with family
Thank gareth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feedbackofcomments, Director of Sales at Hotel Majestic Saigon, responded to this reviewResponded 28 August 2012

Dear Mr. or Ms. Garet,

Greetings from Majestic Saigon

We'd highly appreciate for your kind stay at Majestic and your comments on our products & Services. We've got plan to make the room better, and we hope we will not make you disappointed on your next arrival to Majestic if you have plan. We've always committed to provide an excellent customer service to all guests who come and stay with us. We are very happy to know that you also enjoyed your stay at Majestic, there is just the room look old to you.

We're looking forward to welcoming you back or either your relatives or friends

Thanks & warm regards,

John Lin
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2012

The hotel is in a wonderful location, its like stepping back in history, the rooms are very spacious and the bathroom well appointed.

The roof top bar is a great location to sip an evening cocktail. What lets this hotel down is the breakfast service, the food is fine but some one needs to take charge and direct patrons to a table instead you are expected to stroll around and try and find a spare cleared table yourself.

  • Stayed: July 2012, travelled as a couple
    • Value
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Thank Simon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feedbackofcomments, Director of Sales at Hotel Majestic Saigon, responded to this reviewResponded 28 August 2012

Dear Mr. Simon,

Greetings from Majestic Saigon

We'd highly appreciate for your kind stay at Majestic and your comments on our products & Services. we've taken notes on the service of the staff at breakfast and provide retraining them right after receiving your valuable comment. we are so sorry for this mistake happening to you. We commit to provide an excellent customer service to all guests who come and stay with us. We are very happy to know that you really enjoyed your stay at Majestic.

We're looking forward to welcoming you back or either your relatives or friends

Thanks & warm regards,

John Lin
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2012

We really enjoyed our stay at The Majestic. Our room was a deluxe pool facing room which we were very happy with as the river facing rooms must have been very noisy from the traffic and hooters. It was very clean and spacious. The staff were all very charming and helpful. The location of the hotel is great. The restaurant on the rooftop although expensive has good food and a lovely ambience! The only negative of this hotel has to do with breakfast. Breakfast finishes at 10am so if if you are in the breakfast from around 9.30 you are warned that it ends soon and the cleaning up around you starts. If you arrive for breakfast at 9.45 good luck to you as most of the things have already disappeared!

  • Stayed: August 2012, travelled as a couple
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2  Thank Deb790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feedbackofcomments, Director of Sales at Hotel Majestic Saigon, responded to this reviewResponded 28 August 2012

Dear Deb790,

Warm greetings from Majestic Saigon

We'd highly appreciate for your kind stay at Majestic and your good comments on our products & Services. We've always committed to provide an excellent customer service to all guests who come and stay with us. We are very happy to know that you really enjoyed your stay at Majestic.

We're looking forward to welcoming you back or either your relatives or friends

Thanks & warm regards,

John Lin
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2012

There are not many iconic colonial style hotels left in Ho Chi Minh City so I felt priviledged to stay in such a beautiful place steep in history. Our room was spacious with wooden floors overlooking the street with a riverview. It was a comfortable stay with all the amenities you would expect of a high class hotel. The buffet breakfast on the rooftop is also excellent. The location is right in city center in walking distance to shops on Dong Khoi and Le Loi Street. Really enjoyed my stay here.

  • Stayed: July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Melanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feedbackofcomments, Director of Sales at Hotel Majestic Saigon, responded to this reviewResponded 28 August 2012

Dear Ms. Melanie,

Greetings from Majestic Saigon

We'd highly appreciate for your kind stay at Majestic and your good comments on our products & Services. We've always committed to provide an excellent customer service to all guests who come and stay with us. We are very happy to know that you really enjoyed your stay at Majestic.

We're looking forward to welcoming you back or either your relatives or friends

Thanks & warm regards,

John Lin
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Majestic Saigon

Address: 1 Dong Khoi Street, District 1, Ho Chi Minh City 8, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Ho Chi Minh City
#30 Luxury Hotel in Ho Chi Minh City
#30 Romantic Hotel in Ho Chi Minh City
#47 Family Hotel in Ho Chi Minh City
Price Range: £77 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Majestic Saigon 4.5*
Number of rooms: 175
Official Description (provided by the hotel):
Hotel Majestic Saigon has been ranked at 118 among Asia’s top 125 hotels at the 2011 Readers’ Choice Awards which is based on voting preference of travelers of which has been praised by Conde Nast, a Top Travel Publication on 20 October, 2011. It’s our honor to officially confirm that the new Majestic Building will be an Annex Wing on Nguyen Hue street and next to the existing building. The Colonial Building since 1925 is still forever maintained as its Colonial French architecture. Since 1925, Majestic Hotel has occupied one of the finest locations in Saigon where guests can enjoy the stunning views of Saigon River. The old world boutique charm of the hotel, the elegance of columned and arched classical French colonial design glorify the Golden Age of architecture. Luxury is achieved through attention to details and complete comfort ensured through courteous service.The Majestic has gone through several reincarnations over the years, changes that reflect the tumultuous history of Vietnam. During World War II, the Japanese Imperial Army used this French colonial structure as a military barracks. During the Vietnam War, it was frequented by foreign correspondents and espionage agents. It is a hotel of tradition - hospitality - elegance. ... more   less 
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Also Known As:
Majestic Saigon Hotel
Majestic Hotel Saigon
Majestic Ho Chi Minh
Majestic Hotel Ho Chi Minh City

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