Hotel is fine. Rooms are clean. Service is reasonable but, seemed to be average only at best . I have stayed at Bong Sen Hotel before in same corporate group but, seemed to be much more enjoyable experience with a higher service level and similar but maybe slightly lower price. Was nothing wrong here. Just didn't seem to be anything even a little extra service-wise. You have to ask room service for ice. Okay. Very common in Asia but, I got some ice early in the day and used it drinking a diet coke. Later in the evening, any remaining ice was melted and I requested some more. They became unhappy about that and wanted to charge for the second request. I really didn't care or mind but, they made a big deal about it so it kind of puts you off a bit.
- Official Description (provided by the hotel):
- Our four star flagship hotel is located in the heart of Ho Chi Minh City, with 144 luxuriously appointed rooms and suites, stunning views of Saigon Harbour, satellite TV, wireless internet access, plentiful hotel amenities and dedicated work areas, making this one of the best hotels in the city to combine business with pleasure.Generously appointed with four well-equipped meeting rooms, The Palace is one of the few hotels ideal for conferences and events, able to accommodate intimate social, business functions, conferences or training courses for up to 250 guests. ... more less
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