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“oasis in a busy city”

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Lotte Legend Hotel Saigon
Ranked #23 of 458 Hotels in Ho Chi Minh City
London, United Kingdom
2 reviews
“oasis in a busy city”
Reviewed 26 November 2013

Wonderful hotel in great location on riverside but near the city centre. Good sized rooms with very comfortable beds . Fabulous large outdoor pool - perfect area to relax. Large breakfast selection. Only criticism would be that the food in the evening dinner buffet is not as great as it looks - it's rather bland and a bit disappointing.

Room Tip: Riverside has nice view.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Anonymous431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this review, 27 November 2013
Thank you very much for staying with us and sharing your wonderful feedback.

We are happy that you made use of the hotel's facilities and enjoyed your accommodation. We are proud of our location, products and services, and it was really our pleasure to provide you a little oasis from all the hustle and bustle of Ho Chi Minh City.

We have also taken note of your comment on our dinner buffet for better improvement.

We look forward to the opportunity to welcome you back for a more enjoyable experience. If there is any way we can be of further assistance, please do not hesitate to contact us.
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English first
London, United Kingdom
Level 2 Contributor
5 reviews
Reviewed 21 November 2013

Spent the last night in Vietnam here. The legend is a large top end hotel; our room had large comfortable beds with a huge tv and bathroom. Location is on the river so most places are a good 10-15min walk away but its very easy to get a cab from outside. Service was ok nothing spectacular but in no way bad either just not very personal.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank CSR199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this review, 22 November 2013
Thank you very much for staying with us and posting your review.

We are delighted that you enjoyed your accommodation at our hotel. Your comments are valuable to us and will assist us in our continuous efforts to improve the service level we aim for.

In regards of location, besides the main gate, our hotel has City Entrance, which is only steps away from the center of the business, shopping, market and entertainment areas. It would take you only around 3-5 minutes to walk to the city center.

We hope that we will have the opportunity to welcome you back and make your next visit a more pleasurable experience. Please do not hesitate to contact us for any further assistance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 6 Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 November 2013

Customer service was excellent from all the staff, exceptionally clean hotel, spacious and comfortable rooms with all the amenities, modern bathroom, breakfast buffet was superb catered for everyone, as did the Buffett during the evening. Hotel is situated in district 1 which is 5 minute walk to the centre, location is ideal. I would certainly recommend this hotel and return. Our room was overlooking the city, but you can get rooms overlooking the river Saigon if you pay extra, which on reflection I wish we had of done.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank joannamje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this review, 15 November 2013
Thank you so much for choosing Lotte Legend Hotel Saigon for your recent stay with your family and providing such a wonderful review.

It is truly rewarding to read your great comments about our customer services, location, food and facilities as we continually strive for excellence and quality.

We hope to welcome you back so that you may be able to experience our rooms overlooking the scenic Saigon River the next time around. If you require any assistance of any kind, please feel free to contact us.
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Melbourne
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 November 2013

It has all the rappings of a five star hotel but it is starting to get a little tired. The bed was super comfy and the bathroom was very luxurious. The service is great. The food is over priced and average. It felt more like a place for business people and a functions place. Great but i am sure you can get better. Good location.

Room Tip: Good view of river but thats it
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this review, 14 November 2013
Thank you very much for taking the time to express your thoughts on your recent stay with us.

We appreciate that you found our location good, bed comfortable, bathroom luxurious and service great as we continuously strive to improve our products and services to provide the best experience possible.

Regarding your comment that our hotel is starting to get a little tired, we are delighted to share with you that renovations are underway at Lotte Legend Hotel Saigon to make your stay with us better than ever.

Your feedback on the food’s quality and prices will also be reviewed to ensure our valued guests' expectations are exceeded in the future.

We hope that we will have the opportunity to welcome you back and make your next visit a more pleasurable experience. Meanwhile, if there is any way we can be of further assistance, please do not hesitate to contact us.
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Malibu, California
Level 6 Contributor
120 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 291 helpful votes
Reviewed 3 November 2013

I stayed at the Legend for for four days and was throughly impressed. Everything about it, with one small exception, was five star plus. The breakfast was a sprawling array of local and traditional foods. It was actually more of a brunch spread then a traditional breakfast because here was always a selection of curries, stews, and other brunch style items on the serving tables.
One of the hotel’s best features is the free wifi throughout the hotel and pool area. There is no signing in or logging on to use it. The other five star hotels charge you an additional fee to use wifi after having gouged you on the cost of the room. I am glad to see that the Lotte Legend does not do this.
Other great features of the hotel are a huge pool which is just the right temperature, Japanese Star Trek style toilets with a control panel giving you a heated seat and warm water streams, a beautiful river view from my room, and unending service from the staff.
I have stayed at all the other five star hotels in Saigon and can say with authority that the Legend is finer than any of them at less then one half the cost.
The only drawback to the Legend compared to the Sheraton or Hyatt is that it is about a 8 minute walk down a side street to the center of everything i.e. the Opera House. The other hotels I mentioned are right there on the main street but they cost at least twice as much as the Legend and are not as nice.
I would highly recommend the Legend over any of the other hotels in Saigon.

  • Stayed October 2013, travelled solo
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Helpful?
4 Thank Taniquan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this review, 5 November 2013
Thank you so much for taking the time to write such a fantastic review on your four-day stay with us, highlighting our assets and drawback.

We are sincerely grateful for your appreciation of the quality of product and services we provide to our guests. There is no greater feeling than receiving a feedback like yours. It is through the wonderful support and positive comments from guests such as yourself which reminds us that our efforts and constant pursuit of excellence and quality are worthwhile.

We look forward to your next stay with us. If there is any way we can be of further assistance, please do not hesitate to contact us.
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saigon
1 review
Reviewed 3 November 2013

we stayed at the legend hotel for four nights and in my thirty years of travelling this is my favourite hotel hands down. The staff here we're wonderful, friendly, helpful and good English, a bonus to compliment my complete lack of Vietnamese. The room is spotlessly clean and tidy, the reception staff exceptional and the breakfast staff made breakfast a most enjoyable experience, the food was good but the staff were more so. A highlight for us was our evening chats with Jacky in the pool bar, for an understanding of life as a young Vietnamese nothing can compare to a few quiet beers at the pool bar and a chat with Jacky, be quick though as his English skills and performance may demand a promotional position within the company.
Our stay at the Legend was fantastic, because the staff are fantastic, while the hotel is full of charm, it's staff are charming.

Room Tip: ask for a high room, vie over the city is great and sunset is cool.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bone h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this review, 5 November 2013
Thank you very much for sharing such a gracious feedback following your four-night stay with us.

It is wonderful to hear we are your favourite hotel in your thirty years of travelling, which has warmed and encouraged the hearts of all working at Lotte Legend Hotel Saigon. Mr. Quach Gia Hong (Jacky) in the pool bar is really an asset to the hotel. He will be very proud to hear of your kind praises.

Once again, we sincerely appreciate your great support. We hope to welcome you back someday soon. Please do not hesitate to contact us should you require any further assistance.
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Philadelphia, Pennsylvania
Level 4 Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 November 2013

I spent a night there in Lotte Legend hotel.

The room and facilities were nice. There were apple in front of elevator for each floors. I thought that was quite nice. The bed and blanket was soft and I had terrific sleep. However, in my room, the wifi signal wasn't that strong but it was ok for me to play and finish my jobs.

The food for breakfast was great. There were many kinds of food. bread, Pho and other good stuff that worth a 5-star hotel.

Did I mention that the room with the river view was great and it is very close to the city central, maybe not as close as other hotels but it is close enough.

Overall, a nice stay and definitely would love to come back again.

Room Tip: Room number xx15 and more will get a river view. Room xx01-xx14 will probably get a city view.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alomotiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this review, 5 November 2013
Thank you very much for posting your nice review.

We are glad that you enjoyed your overall stay with us as we are constantly striving to enhance the experience for our guests.

We hope that we will have the opportunity to welcome you back for a longer visit and make it even a more pleasurable experience. Please feel free to contact us should you require any further assistance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lotte Legend Hotel Saigon

Property: Lotte Legend Hotel Saigon
Address: 2A - 4A Ton Duc Thang St, District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 458 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lotte Legend Hotel Saigon 5*
Number of rooms: 283
Official Description (provided by the hotel):
Fronting the scenic Saigon River and only 3-5 minute walk to famous Opera House, Dong Khoi Street and Le Thanh Ton Street for shopping, dining and entertainment, Lotte Legend Hotel Saigon, the most beloved 5-star hotel in Ho Chi Minh City, combines natural beauty and sheer opulence to provide the best for the discerning traveler. The breathtaking resort-setting and its distinctive architectural interior gives a feeling of luxury and tranquility. A legendary hotel inherits good and ancient Vietnam with garden falls, pond and fountain. The top pattern of the bronze drum, symbol of the sun, from ancient times, frames the entrance of guest rooms. The twelve horary signs in the atrium, the lobby surrounded by colonnades and the giant horse sculptures all of which induce you to meander in the space of the hotel. ... more   less 
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