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Lotte Legend Hotel Saigon
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Reviews (1,789)
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All reviewsatrium cafea river view roomexecutive floorlobby loungebusiness centerbusiness triphigh teastar hotelgreat poolbuffet breakfastfew minutes walkexcellent hotelrooms are spaciouslate checkstayed here for nightsopera housemekong delta
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Reviewed 15 August 2014

This is a must stay hotel if visiting Ho Chi Ming. The rooms were spacious and comfortable. Big selection for breakfast. A ten minute walk to some nice restaurants and the Opera House. We stayed in the Executive suit, well worth paying the extra for these rooms. The staff could not have been more attentive or helpful nothing was to much trouble. The free wifi was good. Overall it would be hard to find fault with this hotel

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank carol278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lotte-Legend-Hotel, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded 19 August 2014

Thank you very much for staying with us and providing your great feedback.

We appreciate that you found us a must stay hotel if visiting Ho Chi Minh City and for the nice comments regarding location, rooms, buffet breakfast, internet and staff. We are glad that you paid more to stay in our Executive Suite and enjoyed all benefits in the Executive Lounge, which is an area of our pride.

It will be our pleasure to welcome you back for another enjoyable experience in the near future. Meanwhile, if there is any way we can be of further assistance, please do not hesitate to contact us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014 via mobile

The hotel is conveniently located. Just a few minute walk from the Opera House. The room is spacious, clean. Staff is helpful, the buffet breakfast is excellent with wide selection of food. It always offers promotion in hotel booking web sites. I would say it is value-for-money when compared with other hotels in the city and of similar class. Will book this hotel again next time .

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mamamui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lotte-Legend-Hotel, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded 19 August 2014

Thank you very much for posting this nice review.

We are pleased to know that you had a satisfactory stay with us and enjoyed our location, rooms, buffet breakfast and staff. It is wonderful to hear that you found our hotel to be value-for-money when compared with other hotels in the city as we continually strive for excellence and quality.

We do hope we have the pleasure of welcoming you back to our hotel in the near further. Please feel free to contact us should you require any further assistance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

I love this hotel for my work trips. I get the view of the river (book the river view rooms), I like the size of the rooms, hotel has a variety of restaurants, room service food come hot and quickly. The free wifi is of good speed and this means I get to work comfortably. It is also a short walk to Dong Koi for those that want to spend $$$$$ on luxury brands or meet people for a coffee. It is well located with great access to the other Districts.

The only shortfall is that I have been going to the hotel for years and the hotel does not recognise me as a returning customer. Does bother me as the welcome is always pleasant.

Room Tip: Ask for higher floors and book river view rooms to get a good view of the river. The City view is not bad too but you do see many roof tops of shop houses.
  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank HowGoodRU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lotte-Legend-Hotel, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded 19 August 2014

Thank you very much for taking the time to share your feedback on your business stay with us.

We are thrilled that you love our hotel for your work trips with all the comforts you need such as a variety of restaurants, quick room service and free Wi-Fi. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

We really regret to hear that we have disappointed a loyal return guest like you due to lack of recognition. Please accept our sincere apology. Please rest assured that this will not be repeated in the future.

We hope that we will have the opportunity to welcome you back and make your next visit a more pleasant experience. Meanwhile, if there is any way we can be of further assistance, please do not hesitate to contact us.

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Reviewed 8 August 2014

We stayed for several days mid-November 2013 and were very happy with Lotte Legend. The entrance, lobby and breakfast/restaurant spaces were reminiscent of grand hotels of the past. The staff were plentiful and attentive. We found our room very comfortable, quiet, typical size by european standards, with nice bathroom touches like the bidet toilet seat (wish we could find one of these if the US!). We were on the city view side and had a charming view of the blow-up Santa doll and other Christmas decorations around the pool. As mentioned in most reviews, the breakfast was outstanding, surely the best on offer in our experience anywhere in the world. Agree the hotel is pricey by HCMC standards but delivers what the advertise.

  • Stayed: November 2013, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank beaverdean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lotte-Legend-Hotel, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded 19 August 2014

Thank you very much very much for writing about your several-day experience with us back in mid-November 2013.

We are thrilled to read how much you enjoyed your stay with us, and surprised to know that you found the entrance, lobby and breakfast/restaurant spaces to be reminiscent of grand hotels of the past! We are really grateful for your appreciation of the quality of facilities and services we provide to our guests. Your feedback validates our commitment to guest satisfaction as our top priority.

We do hope we have the pleasure of welcoming you back to our hotel in the near further. Meanwhile, if there is any way we can be of further assistance, please do not hesitate to contact us.

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Reviewed 8 August 2014

Just spent 2 nights at the Legend and really enjoyed it. the staff is extremely kind, always smiling, greeting you and professional.
Very good location.
Fitness center has excellent equipments.
Thanks to all the staff. and a special thanks to the reception staff.
I will definitely not hesitate to renew my experience.

Room Tip: First I have got a room facing the river. beautiful but can be noisy... take a higher floor and facing the city. rooms are quieter.
  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Amine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lotte-Legend-Hotel, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded 19 August 2014

Thank you very much for posting this lovely review.

We are thrilled that you enjoyed our hotel and what the staff brings to your experience. Vietnam is indeed a wonderful place with its unique culture, natural beauty and, of course, warm and friendly people. We are especially proud of our dedicated, efficient and welcoming staff which does its utmost to make Lotte Legend Hotel Saigon a ‘home away from home’ for our guests.

We look forward to your next stay with us. Should you require any information or assistance of any kind, please feel free to contact us.

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