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“Excellent Location in the bustling city”

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Royal Hotel Saigon ( Kimdo Hotel)
Ranked #100 of 457 Hotels in Ho Chi Minh City
Singapore, Singapore
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Location in the bustling city”
Reviewed 14 January 2014

Was here recently for a company retreat and it was my first time in Vietnam so wasn't expecting much. Was sharing a double room with 2 colleagues and the room was very spacious and big. The only drawback was the additional makeshift bed that I had to sleep on since it was 3 to a double room. It really wasn't too comfortable and kept shifting and threatening to fold up onto me when I was sleeping in it so had to be extra careful.

What I really liked about this place was the central location, just next to the Tax shopping mall where there's a supermarket for you to buy necessities and to pack back a few more boxes of Vietnamese coffee as souvenirs. Spas and food options surround the area so all you need is a short walk. Ben Tanh market was also only about a 10 to 15 minute walk away. There are also many street vendors selling the intricate pop up cards but do remember to bargain if you're buying.

Breakfast was nothing fantastic and ends by 9.30am, which I felt was a little too early, was hoping that it could at least end at 10am instead. Variety wasn't huge but still edible. Would return to stay at this hotel again if I go back to Ho Chi Minh someday due simply to location. The friendly staff at the reception and housekeeping were a plus too.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Mingli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Hotel S, Director of Sales at Royal Hotel Saigon ( Kimdo Hotel), responded to this review, 23 January 2014
Dear valued guest,

The Royal Hotel Saigon team wants to thank you for taking the time to write a review about your last stay at our property, your feedback is very much appreciated.

I am sorry to know that the time for breakfast buffet did not meet your expectation.

Once again, we really appreciate your good feedback; our success is measured by our guests having a pleasant stay.

Do not hesitate to call us for information, or for a future reservation.

Thank you and happy new year from our team

Your sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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429 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Danish first
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  • English first
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English first
Singapore, Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 December 2013

4 stars due to locality & the Doormen. The latter are the friendliest and most helpful staff. Not all cabbies speak English so if you need a cab, let the Doormen know. Besides getting the fare-by- meter-run MPV Vinasun cabs, they'll tell you the approximate cab fare you'll need to pay lest dishonest drivers intentionally take a circuitous route. A 7-10mins' walk to Ben Thanh Market. Duty Free tax Department store's just next door but do check product expiry dates. Had stayed in a Deluxe Oriental room on the 5th level - a bit old-fashion but very clean & spacious. Beds were firm but large; good wifi connection & flush mechanism. Don't expect good views of the streets, hotel's not tall. Morning buffet spread-almost the same daily. Walls are thin & December's a mad month - firstly lots of weddings are held in the hotel during the weekends, you might hear karaoke singers. Secondly the hotel's external Xmas deco's popular with the locals, you'll need to 'barge' your way through at times. Hahaha.

Room Tip: 5th floor upwards. Doubt the lower floors have much daylight.
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Veldalight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2013 via mobile

The hotel is in the best location. We found it central for us to go to museum, cathedral and Ben thanh markets also close to saigon square, saigon center and both the vincom centers, all walking distance. There is also a tax shopping center next door which was convenient. The Staff are very friendly and can all speak English quite we'll however it is definitely not luxury, the rooms could do with a refurbishment and always had a musky smell, lighting was very bad. Stay here if you want good location and value for money.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Micksom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle NSW
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 December 2013

We stayed here last year and were not very impressed with the hotel but, mainly because of its location, we chose to stay here again over the last couple of weeks and give it another chance.

The hotel is located next to the Tax Department Store where anything can be bought for reasonable prices - wine, food, bread, clothes, coffee shop etc etc.

We chose a superior room [specified above 6th floor - we were on the 8th floor] to ensure that you get some outlook, last time we looked at a concrete wall. As a central city hotel, even if you are higher up the building you still only overlook the tops of other buildings.

I agree with some of the previous comments - yes, the beds are REALLY hard, but that seems to be pretty widespread within the country, the bathroom is small with a bath that is very slim for European-sized posteriors to sit and the bath and floor are extremely slippery. Last year, a friend travelling with us slipped and caused considerable damage to her jaw and this made us particularly careful when using the bath/shower. There is a smell of smoke that is very noticeable in the rooms.

We were booked for a double room and when we arrived the room was a twin. We were tired and couldn't be bothered changing to a double room but I wish we had. We stayed for a week and found the room quite small - when we returned to the hotel after travelling north, we insisted on a double room. We found the second room we stayed in to not only have a double [two huge singles together] and a single but to be two metres longer! Room to move - a reminder that if something isn't right when you arrive, say something straight away.

All in all, we found the staff friendly and helpful when they could be. Only disappointment was with the massage staff. My husband and I had a great massage, which was to be followed with a sauna, steam and swim. Because we would be wearing swimwear, we did not bring any money with us to the massage area. When my husband left the massage area to sign for the massages at the office, the two massage therapists followed me into the change room and demanded [yes, a strong word but that's how it was] "I give you good massage - you give me money!!" I felt both annoyed and a little intimidated and left without having the rest of the planned treatments. My husband did return with a "tip" for both of the staff members and they both apologised to him for their behaviour, but I'm afraid they had ruined a good experience. They spoilt it for themselves as well, as we had planned to have more massages, but not there!!!

Thank you to hotel management who supplied my husband and I both with birthday floral arrangements on the appropriate days. Most appreciated.

Room Tip: Try for a room above the 6th floor - it is good to have some outlook.
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CarryonMarion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, Utrecht, Netherlands
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 December 2013

Stayed here for 2 nights.
Reception speak good enough Eglish to have a good check in.
Room very clean but al little old fashioned.
The hotel has some grandeur, but a litlle refurbishement can not do any harm for sure.
Breakfast was very, and I mean, very complete!
Located in the centre of district 1, so locationwise very OK.
I will surely recommend it.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 December 2013 via mobile

Mainly disappointed as this hotel was advertised as luxury.
We booked into this hotel last minute as our plans changed due to flooding in Central Vietnam.
Most staff members were not very friendly.
Got into our hotel room and found everything smelled of smoke (even though the room was supposedly non-smoking) and our view was of the big dirty wall about one meter from the window.
Beds are super uncomfortable so we were happy to stay for only one night.
One good point was the hotel pool, very secretive and half under cover, which was fun when it was raining.
Struggle to find anything else positive about our stay here. Would recommend as a last resort.

Stayed November 2013, travelled as a couple
Helpful?
Thank Petabarnard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ho Chi Minh City hotels

Moscow
Level Contributor
432 reviews
251 hotel reviews
common_n_hotel_reviews_1bd8 576 helpful votes
Reviewed 19 October 2013

Stayed in this hotel on a package tour, so was a little worried about the negative reviews. To be honest, I haven't had any problems during my stay.

+ location is very central - near the Opera, City Hall and all the major shopping malls, you can walk everywhere by foot.

+/- buffet breakfast could be better, but generally was ok
+/- rooms are refurbished (at least, on 6-7 floors), bathroom is in acceptable condition. I didn't notice any roaches, as some reviewers have mentioned.

- hotel is old and it clearly shows. Carpets are old, furniture is dated etc. Could do a lot better after the full refurbishment.

Room Tip: higher floors have better views
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  • Stayed October 2013, travelled solo
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Helpful?
Thank Thefall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Hotel Saigon ( Kimdo Hotel)

Property: Royal Hotel Saigon ( Kimdo Hotel)
Address: 133 Nguyen Hue Avenue, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Kimdo Royal City Hotel)
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#58 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Royal Hotel Saigon ( Kimdo Hotel) 4*
Number of rooms: 127
Official Description (provided by the hotel):
Strategically located in the heart of the Ho Chi Minh City - Nguyen Hue Boulevard - The most modern pedestrian square of Vietnam. Royal Hotel Saigon is a luxury 4-star hotel offering a refined and relaxing environment for business and leisure travellers alike. ... more   less 
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Also Known As:
Hotel Kimdo Royal City

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