A nice hotel spoilt by some bad business practises. We asked for a late check out to make our evening flight but were told that the hotel was full and no rooms available. When i asked if we could pay for an evening check out we were promptly told no problem and amazingly our same room was now available?? When we asked about that we were laughed off like they could not understand, despite speaking great English a few seconds earlier. Poor front reception staff and overall an okay hotel in a goodf location but next time i'll give my money elsewhere
- Official Description (provided by the hotel):
- Strategically located in the heart of the Ho Chi Minh City - Nguyen Hue Boulevard - The most modern pedestrian square of Vietnam. Royal Hotel Saigon is a luxury 4-star hotel offering a refined and relaxing environment for business and leisure travellers alike. ... more less
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- Also Known As:
- Hotel Kimdo Royal City