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Caravelle Saigon
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Reviews (2,945)
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1,740
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All reviewssignature loungeopera houserooftop barvietnam warpillow menuexcellent locationbreakfast buffetwithin walking distanceluxury hotelfantastic hotelthe ground floorcentral locationpark hyattan upgradethe heart of the citynotre dame cathedralpost office
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1,532 - 1,537 of 2,945 reviews
Reviewed 20 November 2013

My first impression wasn't that good. Serive when arriving was so so and the hotel could use a renovation. However the hotel grew on me and in the end I left very happy. The roof bar is a bonus and the overall service and quality turned out to be really good.
A bonus is the location with plenty of things to do in the surroundings of the hotel. Works both for business and family.
The gym was very well equipped even though the space itself could have been a bit bigger

  • Stayed: November 2013, travelled on business
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Thank LG4KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2013

Hotel has a great location, all main attractions are a short walk away. Also the room was very clean and comfortable.

However, compared to other hotels we have stayed in, in a Vietnam (including HCMC) i believe the hotel to be overpriced. The decor is dated and the front desk service was poor. We were checked into a room on the 12th floor, when we arrived at the room we realised the down lifts did not work and were told to walk. We eventually moved to another room on the 8 th floor but this took some negotiating! Whilst waiting at reception a couple walked in off street and asked for tariffs, they were told to look on internet! When they challenged this the lady behind the counter reluctantly pulled out a piece of paper with tariffs on.

Pool was good, although took 20mins for beer to arrive after ordering.

All in all ok, the most expensive hotel we stayed in in a Vietnam with the lowest level of service but comfortable.

  • Stayed: November 2013, travelled as a couple
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1  Thank Nailbiter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2013

We stayed at Caravelle mainly because of the name of the hotel in town, "it's a must in Saigon". Well, for me it is clear the hotel has seen better days, but still it is a good place to saty, and definitely has a great location.

Rooms a bit dated, service is ok, roof bar is fine. We were not very impressed by the place, but this doesn't mean it is not a great hotel. Still, I don't think we would come back and probably go for other alternatives. It may also feel a bit overpriced, obviously not compared to other cities as Vietnam remains quite affordable.

Room Tip: High floor, without a doubt.
  • Stayed: November 2013, travelled as a couple
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Thank Chusco666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

Caravelle hotel, a good surprise in Saigon

We recently spent 3 night in 2 stays at the Caravelle hotel in Saigon and it was a very nice surprise to us.
The hotel is located in the center or town, close to shopping areas (The Ho Chi Minh City Champs Elysees) and tourist spots (the Cathedral, the river, the central post office, the market) but off busy roads so we had top quality sleep.

We booked a club room, including all day soft drinks and evening time cocktail (which turn out to be a full size dinner), for a very decent price compared to what big chains are offering in HCM.

On our return a week later we were upgraded to a suite as our now favorite room was not available: these guys know how to make you happy.
I would classify the Caravelle, as a European four star hotel, it is not overly fancy and you may find the decoration a bit dated, but sleep quality is very good, amenities are above standard and I have nothing to say about cleanliness.

During our stay there we also visited, the Saigon Saigon roof top bar. It’s a bit of a funny place: a mix of tourists, business men, locals, and more. Have a try. The view is superb, food is a mix of local and western, prices are ok.

Our biggest disappointment is the “Reflections” restaurant, the top end eatery there. Probably no need to blame the restaurant itself, but if you are in Saigon, there is absolutely no need to go in such place. Book a Club room floor, have a few drinks and snacks and head up to Saigon Saigon for you main course and couple more drinks, you’ll feel more jolly.

Anyway thank you very much Caravelle, next time we visit Saigon we’ll sure stay with you.

Room Tip: Book a room at the club floor
  • Stayed: October 2013, travelled with family
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1  Thank LePoulpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

We were so impressed with this hotel that we will be recommending my parents stay here when they visit. Great location, central to most activities with a fantastic concierge service providing great tips on where to go and what to do. Upon checking in they upgraded us to a bigger room when they say how active our 2 year old was and that I was pregnant. Upon checking out they transferred us to the airport in a Mercedes with Wifi and drinks!
Room service was great and very much like a fine dining experience and the bed was the best bed I had slept on in Vietnam.
I would definitely return here when traveling to Saigon.

Stayed: October 2013, travelled with family
1  Thank Carla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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