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“How to run a hotel-Well!”
Review of Caravelle Saigon

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Caravelle Saigon
Ranked #13 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Burleigh Heads, Australia
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“How to run a hotel-Well!”
Reviewed 7 December 2013

We stayed in a Signature Club room with the accompanying benefits, breakfast in the Signature Lounge and nibblies and drinks from 5.30pm to 8.pm each evening. This is our 4th stay here and we really look forward to coming. The staff are terrific especially the two girls doing the evening service, we had great laughs with them learning Vietnamese. The hospitality is first rate and Management obviously do an excellent job. It's just a joy to be here, a fabulous sanctuary and home away from home. The pool area is excellent, spa service was brilliant, try the healing stone massage. Terrific! We can't speak highly enough about this hotel and the management/staff. Brilliant! We look forward to our next trip.

Room Tip: The Signature rooms have the benefit of add ons like free niblies for dinner and plenty of drinks as...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BurleighBT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 22 December 2013
Dear BurleighBT

Thank you for this wonderful feedback - it is much appreciated. We are glad you enjoyed the Caravelle experience and we look forward to your return and continued Vietnamese lessons in the near future.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (521)
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English first
New Orleans, Louisiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 December 2013

We stayed at the Caravelle Hotel while visiting Ho Chi Minh on our Honeymoon. It was an absolutely incredible stay. The staff were very friendly in welcoming us and helping us get settled. The concierge helped us plan our sightseeing itinerary. The breakfast buffet was fantastic. I would definitely recommend having a drink and listening to the live music in the Saigon Saigon bar. We will definitely stay at the Caravelle again if we return to HCMC.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wiznent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director or Rooms at Caravelle Saigon, responded to this review, 22 December 2013
Dear Alex L

Congratulations on your marriage and for choosing to celebrate your honeymoon with us. Thank you for the great feedback and we look forward to welcoming you back to the Caravelle in the near future!

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tel aviv
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 3 December 2013

We have stayed here for 4 night and have not enough good words to describe the experience.
From the first moment they welcomed us after 20 hours on the way, to the amazing newly refurbished room we've got on the top floor. The hotel is located in the center of HCMC in walking distance to all major attractions. It was a pleasure to come to the lovely room after a day in this hot city. Breakfast is outstanding and room service was tasteful and reasonably priced too. Staff is professional and well trained.
I highly recommend this hotel!

Room Tip: The view from top floor is amazing. Ask for a room located at the upper floors with city view.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barorna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 6 December 2013
Dear Barorna

Thank you for the wonderful feedback and recognizing so many positive aspects of your stay. We are always pleased to receive such positive feedback from our international guests. Thank you for sharing your recommendations to other travelers. We look forward to seeing you again in the near future.

Kind regards

Bryce Seator
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
139 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 29 November 2013 via mobile

We stayed at this hotel in HoChiMinh City for three nights at the beginning of our trip to Southeast Asia. It was great way to start our trip. located in District 1 we were in easy walking distance to most of the sites we wanted to visit. The area is the nicest part of the city with many luxury hotels and high-end shopping and directly across from the Opera House. The area was safe and we felt comfortable walking around at night. Saigon Saigon hotel bar is a famous landmark and has a great view to sit at the balcony for an evening drink. The prices are expensive even by US standards, but to be expected at a hotel at the price point. You could walk to the corner store (exit the hotel and walk to the right) and get a beer for 14 thousand (about 66cents US). The hotel pool is a trendy setting and feels like a great retreat to relax at after sightseeing in a large hectic city. There was also a nice gym with new equipment. We used the hotel car service from the airport upon arrival, and it was very nice to be picked up in a new mercedes benz, but the price was $58 USD. We didnt want the hassle or fuss when arriving late into a new city so we opted for this service. They provided cold water and welcome beer on the 25 minute ride. On our way back to the airport for departure we opted for a taxi which was only 150 thousand dong or about $8 USD. The rooms were extremely comfortable, especiailly the bed. We had a great view of the city and the river from our room on the 21 floor. All the staff was very helpful and accomodating. There is a casino on the first floor, mainly slots and other video games (poker and roulette). Casino only takes USD so if you plan to gamble don't exchange your money. It was a great hotel and we would definitely stay here again.

Stayed November 2013, travelled as a couple
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 6 December 2013
Dear David L

Thank you for the positive recap of your recent stay with us. We are glad you enjoyed the Caravelle experience and so many aspects of your visit to Ho Chi Minh City. We look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 November 2013 via mobile

Stayed in the signature rooms on the 9th floor.
Excellent location, comfortable room, well maintained, great service and helpful staff. Saigon Roof bar is very pleasant with great city views.
The hotel has everything a business traveller or a family need. It's a little home away from home.
Plenty of amenities at hand, pool, business lounge etc. Wi Fi worked very well and was easy to connect to and reliable.
The staff speak very good levels of English and they made the stay stress free.

Stayed November 2013, travelled on business
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 6 December 2013
Dear Mark W

Thank you for your detailed feedback. I am pleased you enjoyed your time at the Caravelle. We greatly appreciate this kind of response and recommendation. We look forward to welcoming you back in the near future!

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 November 2013 via mobile

We stayed at the Caravelle for our two nights in HCMC and loved it. We were upgraded to a room on the 22nd floor with the most brilliant view over the whole city.

The location is perfect - in the heart of the lovely old French colonial area and easy walking distance from key sites. We also ate in restaurants very close by inc a great Thai and Indian (we needed a break from Vietnamese).

Room was very nicely done with the most comfortable bed ever - didn't want to leave it!

Check in was easy and unlike other recents reviews we found the staff very helpful inc requests for extra ice which came quickly.

We had drinks in the Saigon Saigon roof top bar - lovely view and yummy cocktails. The live band were fun but a slightly odd choice for where we were.

Finally breakfast was amazing with lots of choice and delicious pastries, fruit and cooked to order eggs.

The only slight bugbear was the lifts - one was being mended which meant a few longer than normal waits - not the end of the world though.

Would definitely stay here again and recommend to others.

Stayed November 2013, travelled as a couple
Helpful?
Thank donnaleedew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 6 December 2013
Dear Donnaleedew

Thank you for the wonderful recap of your recent stay with us. We are glad you enjoyed the Caravelle experience and we look forward to your return in the near future.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 24 November 2013

Firstly, I want to clarify that I'd not stayed in this hotel. I was at the lobby checking out room rates for my Day 2 stay.

Well, lobby wasn't impressive & grand like the rest of the hotels I'd been to, but the location is superb.

Went to the rooftop bar - nice view of HCMC with good 'live' salsa music.

Might give the rooms a try the next time round.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank JLim83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 6 December 2013
Dear JLim83,

Thank you for the feedback from your quick visit to the Caravelle. We look forward to welcoming you to the Caravelle as a guest in the near future.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Caravelle Saigon

Property: Caravelle Saigon
Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#10 Spa Hotel in Ho Chi Minh City
#10 Luxury Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Official Description (provided by the hotel):
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon

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