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“Fantastic hotel.”
Review of Caravelle Saigon

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Caravelle Saigon
Ranked #14 of 454 Hotels in Ho Chi Minh City
Certificate of Excellence
Bristol
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic hotel.”
Reviewed 23 April 2014 via mobile

Upgraded to Signature lounge,very relaxing.
Personal check-in was nice after a very long trip.
Hotel spotlessly clean,service was amazing could not fault anything.
location was the best.
Pool area was lovely.
Would definitely stay here again.

Stayed April 2014, travelled as a couple
Helpful?
Thank Keykop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 25 May 2014
Dear Keykop,

Thank you for the recap of your recent experience with us. We are glad you enjoyed our central location, Signature Lounge experience and Swimming Pool area. We look forward to your return.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,643 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (518)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2014

Couldn't fault this lovely hotel. I was given a gorgeous, comfy ensuite room with a delightful view of all of Saigon's main sites. It wasn't the standard generic business suite issued by the usual chains but a nicely furnished, individual room with a modern Vietnamese flavour.I also requested late checkout and they were very happy to oblige.The pool is one of the highlights; it's really gorgeous and just the right size for a city-break hotel. As with any 5* the food was overpriced but the quality was high too. It's in such a good location though so it is very easy to walk out and eat somewhere else, at a better price! There is a particularly good Koran restaurant next door, lots of places to eat on Dong Khoi Street and the Sheraton tapas restaurant directly behind the Caravelle.

Stayed April 2014, travelled solo
Helpful?
Thank Jessica r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 25 May 2014
Dear Jessica R,

Thank you for all your kind comments. I am so pleased you enjoyed your stay with us. I agree with you, the Pool area is a great place to escape this bustling vibrant city! We look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 April 2014

Thoroughly recommend the Caravelle......great staff and service,great food,spotlessly clean,top notch but not stuffy....and a super location.... Need I say more .... Will definitely return if in Saigon again .... Thanks to the team for a great stay.
BarlynD

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 25 May 2014
Dear Barry D

Thank you so much for your positive review. We look forward to seeing you again in the near future and are pleased you have chosen the Caravelle whilst visiting Ho Chi Minh City.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 April 2014

Lovely, friendly, helpful staff; large clean rooms, excellent facilities especially the spa (had a terrific massage). In the richest district of Saigon, but could walk to the central markets. Would definitely stay again!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jodie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 25 May 2014
Dear Jodie L,

What great feedback. Thank you. Your comments are greatly appreciated. Your endorsement of our lovely, friendly and helpful staff is such a positive reinforcement of what we aim to accomplish. We look forward to welcoming you back in the near future!

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kaydn215
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 April 2014

We stayed 4 nights in a King Club room. Arrival at airport was a bit rough as there was no car despite emailing and calling to confirm. They got us into a taxi so not too bad. However, the hostess in the Club Lounge (Signature) did a great job of smoothing things over and they arranged a complimentary limo for our departure.

The room was on 8th floor and was quite large with desk, sofa and good facilities. Internet was complimentary and they had a useful coffee machine in the room. The bed was too soft for us but pretty comfortable. They have a range of pillow choices which we were grateful for. Overall the room is nothing special but very comfortable.

The Signature Lounge was very spacious with very good concierge service. They organized the show at the Opera House for us and organized a good table at an excellent restaurant. The breakfast buffet was very good as were the evening canapés. Very worthwhile to stay in the Club rooms. The Saigon Saigon bar upstairs is with at least one drink.

The location of the hotel is excellent being next door to the Opera House in the city centre. Lots of attractions are within walking distance. The pool and gym are very good. The pool only gets sun for a period in the middle of the day at this time of year so not good for sun baking. The pool staff are very attentive and service is good.

The hotel is comfortable and worthy of being 5 star but the service and staff are even better and this would be the reason we would stay again on another visit.

Room Tip: If your budget permits stay in the Club rooms - well worth it for the large rooms and the Signature...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaydn215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 25 May 2014
Dear Kaydn215,

Thank you for taking the time to provide such a detailed review on your experience at the Caravelle Hotel. I am pleased you enjoyed so many positive aspects of your stay and we greatly appreciate your recommendation to other travelers. We look forward to welcoming you back in the near future!

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
195 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 22 April 2014

Wow. To live history. To have this location. The get this service. And ... the best buffet breakfast in the business. This hotel does it all. Stayed in the new wing so can't comment on 'old rooms' because my room was fantastic. Had a room facing Opera House so okay - that helped. But everything is done right from the basics (excellent free, wifi) to service .. it's a great hotel. And the breakfast: it is totally over the top for a buffet breakfast. Outstanding. And the food: at the pool I had a chicken / mango wrap that was so good I am set of figuring out how to duplicate at home! Fitness center great. Everything done right. Literally my only compliant would be the pool is not in an elegant setting but more something you might find in a high-end apartment complex. But I'll take that given everything else. I'll be back as my favorite go-to hotel in HCMC and enjoy the wonderful country of Vietnam.

Room Tip: Room facing Opera House if a view is important.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ordglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 25 May 2014
Dear Ordglobal,

Thank you for the wonderful feedback and recognizing so many positive aspects of your stay. It’s always a pleasure to receive such a detailed review of this nature. Thank you for recommending the Caravelle Hotel and we look forward to welcoming you back on your next trip to Vietnam.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2014

This is a fantastic hotel in a great position. The warm welcome by the door man continued through to an effortless and friendly check-in. Our room was large, very comfortable and very clean and overlooked the pool. We also had access to the Signature Lounge. The team in the lounge could not have looked after us any better. Apart from the beautiful food (and drinks), they organised local sim cards for our phone, booked experiences and helped with all manner of local advice. Every time we arrived back at the hotel, the welcome was just as warm and it felt like coming home. The pool area was a peaceful haven in this busy city and a lovely place to relax for a few hours. The rooftop bar was a great place to enjoy a drink and a snack and watch the hustle of this great city. My son (14) and I have travelled extensively and I would highly recommend this hotel to anyone who appreciates outstanding service, cleanliness, beautiful surroundings and great food. We look forward to our next stay.

Room Tip: It is worth spending a bit more and selecting a "Signature room" and having access to the...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana9228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 4 May 2014
Dear Diana9228,

Thank you for the wonderful feedback on your stay. We are glad the Signature Lounge benefits and our team’s warm service provided you such a memorable, home away from home experience. Thank you for sharing your thoughts to other travelers and we look forward to your next visit.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Caravelle Saigon

Property: Caravelle Saigon
Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#10 Spa Hotel in Ho Chi Minh City
#11 Luxury Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Official Description (provided by the hotel):
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon

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