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Caravelle Saigon
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Reviews (2,945)
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1,740
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All reviewssignature loungeopera houserooftop barvietnam warpillow menuexcellent locationbreakfast buffetwithin walking distanceluxury hotelfantastic hotelthe ground floorcentral locationpark hyattan upgradethe heart of the citynotre dame cathedralpost office
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1,367 - 1,372 of 2,945 reviews
Reviewed 23 April 2014

We spent four lovely nights at the Caravelle in April 2014. Every minute was fantastic.
Reception/check-in was smooth and the welcome warm. The room on the 14th floor was excellent, featuring good quality decor, a fine bathroom and magnificent views over the Opera House and nearby beautiful buildings.
Service was excellent, provided happily by enthusiastic staff who were without exception, superb. Friendly, but professional each and every person with whom we interacted. Smiling faces anxious to assist whatever the need may be.
Breakfast was in a really lovely space off the lobby; wonderful array of food, both Asian and western. Each day the noodle soup was different with pho and bun alternating; every day it was just great. All food selections were of a high standard and the service was, again, excellent.
The famous Saigon Saigon bar on the 9th floor of the original building was a fine experience, meeting my high expectations.
Obviously, I am delighted to recommend this historic hotel to those seeking a luxury hotel.

Room Tip: We were in the new building with splendid views of the Opera House which provided great visual pleasure day and evening.
  • Stayed: April 2014, travelled as a couple
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Thank GWGGWG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this reviewResponded 25 May 2014

Dear GWGGWG,

Thank you for your wonderful review. We are pleased you enjoyed the magnificent room views over the Opera House and that you found our staff friendly, but also professional.Once again thank for your feedback and we sincerely hope you visit us the next time you are travelling to Ho Chi Minh City.

Kind regards

Bryce Seator
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Upgraded to Signature lounge,very relaxing.
Personal check-in was nice after a very long trip.
Hotel spotlessly clean,service was amazing could not fault anything.
location was the best.
Pool area was lovely.
Would definitely stay here again.

Stayed: April 2014, travelled as a couple
Thank Keykop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this reviewResponded 25 May 2014

Dear Keykop,

Thank you for the recap of your recent experience with us. We are glad you enjoyed our central location, Signature Lounge experience and Swimming Pool area. We look forward to your return.

Kind regards

Bryce Seator
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

Couldn't fault this lovely hotel. I was given a gorgeous, comfy ensuite room with a delightful view of all of Saigon's main sites. It wasn't the standard generic business suite issued by the usual chains but a nicely furnished, individual room with a modern Vietnamese flavour.I also requested late checkout and they were very happy to oblige.The pool is one of the highlights; it's really gorgeous and just the right size for a city-break hotel. As with any 5* the food was overpriced but the quality was high too. It's in such a good location though so it is very easy to walk out and eat somewhere else, at a better price! There is a particularly good Koran restaurant next door, lots of places to eat on Dong Khoi Street and the Sheraton tapas restaurant directly behind the Caravelle.

Stayed: April 2014, travelled solo
Thank Jessica r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this reviewResponded 25 May 2014

Dear Jessica R,

Thank you for all your kind comments. I am so pleased you enjoyed your stay with us. I agree with you, the Pool area is a great place to escape this bustling vibrant city! We look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms

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Reviewed 22 April 2014

Thoroughly recommend the Caravelle......great staff and service,great food,spotlessly clean,top notch but not stuffy....and a super location.... Need I say more .... Will definitely return if in Saigon again .... Thanks to the team for a great stay.
BarlynD

  • Stayed: April 2014, travelled with friends
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Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this reviewResponded 25 May 2014

Dear Barry D

Thank you so much for your positive review. We look forward to seeing you again in the near future and are pleased you have chosen the Caravelle whilst visiting Ho Chi Minh City.

Kind regards

Bryce Seator
Director of Rooms

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Reviewed 22 April 2014

Lovely, friendly, helpful staff; large clean rooms, excellent facilities especially the spa (had a terrific massage). In the richest district of Saigon, but could walk to the central markets. Would definitely stay again!

  • Stayed: April 2014, travelled with family
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1  Thank Jodie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this reviewResponded 25 May 2014

Dear Jodie L,

What great feedback. Thank you. Your comments are greatly appreciated. Your endorsement of our lovely, friendly and helpful staff is such a positive reinforcement of what we aim to accomplish. We look forward to welcoming you back in the near future!

Kind regards

Bryce Seator
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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