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“Hotel Review”
Review of Caravelle Saigon

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Caravelle Saigon
Ranked #13 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel Review”
Reviewed 4 July 2014

Fantastic hotel. Excellent facilities and very friendly staff. Breakfasts great, accommodation really good. Can't fault anything about this establishment. I would highly recommend it. Even eating in house was reasonable. They even have a pillow menu !!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ausbernee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 23 July 2014
Dear Ausbernee,

Thank you for the wonderful recap of your recent stay with us. We are glad you enjoyed the Caravelle experience and that even our pillow menu left a lasting memory of your time in Ho Chi Minh City. We look forward to your return in the near future.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,659 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (521)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Newcastle, Australia
Level Contributor
136 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 July 2014

Great intro if you've never been to Vietnam - I attended a conference at this hotel. We spent the first few days in a small boutique hotel in district 3 where we had acclimatised to street/small restaurants. There's no shortage of restaurants around this hotel, all varieties. Amenities including fitness centre and health spa are great; all staff very attentive and courteous. Restaurant menu a little disappointing when after authentic Vietnamese food - but with all the choices outside, no matter.

Room Tip: Rooms facing Opera House on upper floors (10th upwards) have great views
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R0b48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 23 July 2014
Dear R0b48,

Thank you for the note on your recent stay with us and for recognizing our attentive and courteous staff. We are glad you had an enjoyable stay and we look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 July 2014

My husband and I stayed at the Caravelle Hotel for 4 nights in early June at the beginning of our Vietnam holiday. Everything about this hotel is 5 star worthy - the rooms, the staff, the pool and the spa etc, but it is its central location within the craziness of Ho Chi Minh that really stood out. The Caravelle is easily within walking distance of all the big tourist attractions in the city, such as the Ben Thanh market, the War Remnants Museum, the Notre Dame Basilica, the historical Post Office and of course the Opera House which can be seen from your hotel window.
There are plentiful dining options close by, but be sure to visit the Saigon Rooftop Bar at the hotel for a pre-dinner drink and to watch the sun set across the city skyline.
If/when we return to Ho Chi Minh we wouldn't consider staying anywhere else.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieGal001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Sales at Caravelle Saigon, responded to this review, 23 July 2014
Dear AussieGal001

Thank you very much for taking the time to write a review about your stay at the Caravelle Hotel. We are pleased to hear that you enjoyed your stay with us, and that you found our central location perfect. We look forward to welcoming you back again soon!

Kind regards

Bryce Seator
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bern, Switzerland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2014

excellent hotel ,excellent location , excellent service!! the hotel is in the city centre so it's easy to walk to the main attractions. the rooms are comfortable and clean. staff are extremely friendly and helpful. highly recommend.

Stayed June 2014, travelled as a couple
Helpful?
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 13 July 2014
Dear Chris D,

Thank you for the excellent recap of your recent stay with us. We are glad you enjoyed the Caravelle experience , location and extremely friendly and helpful staff! We look forward to your return in the near future.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 July 2014 via mobile

The Caravelle has a great history and I'm not surprised it has survived as long as it has. From the near perfect breakfast buffet to the soft beds and the welcome as you enter the hotel it is very professional. There is free fast WiFi throughout the hotel and the service from all staff is prompt and friendly although at times I felt they were scared that if someone caught them not smiling they might get into trouble. The hotel is close to everything and we had a great view of the opera house and Notre Dame cathedral from our room. We went to Saigon Saigon bar upstairs and enjoyed a drink or two on the rooftop with fantastic views over the city. This is a slick professional hotel, competitively priced that knows how to take care of it's guests and I would recommend it for business travel as well as tourists.

Stayed June 2014, travelled as a couple
Helpful?
Thank magpie59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 13 July 2014
Dear Magpie59,

Thank you for the wonderful feedback and recognizing so many positive aspects of your stay. We know our staff are prompt and very friendly, so thank you for recognizing their efforts. We truly appreciate your recommendation to other travelers and look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
3 reviews
Reviewed 30 June 2014 via mobile

Excellent location within the Center of District One making all sightseeing locally easy. Mostly within walking distance. While there were some renovations taking place these didn't bother me at all. All requests I made regarding my room were fulfilled (no smoking, overlooking the pool for quiet, near the lift). Room was very clean and bathroom was nice. Staff were always friendly and helpful. Breakfast was adequate. The Spa was fantastic and I paid 2 visits for 2 great aromatherapy massages. The roof top bar, Saigon Saigon was lively at night. Great Mojito's and a fabulous view across the city. I found the price acceptable and compared to other similar hotels quite a bit cheaper. Great stay and I would use this hotel again.

Stayed June 2014, travelled solo
Helpful?
Thank Lesley1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 13 July 2014
Dear Lesley1970,

Thank you for taking the time to provide such a detailed review on your experience at the Caravelle. I am pleased you enjoyed so many positive aspects of your stay and we greatly appreciate your recommendation to other travelers. We look forward to welcoming you back in the near future for a weekend escape!

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 June 2014

This hotel is in a great location in the heart of HCMC and offers a high level of accommodation. Our room was on the 22nd floor and had stunning views over the city. We also had the most comfortable bed we have ever had in a hotel. The staff all had a welcoming, friendly attitude. The Saigon rooftop bar which served excellent cocktails and also had amazing views is a must on your visit. The concierge lady on the door never failed to give a smile as she opened the door for you everytime without fail. (Totally unlike the Sofitel Legend in Hanoi!) We highly recommend this hotel.

Room Tip: High floors are best
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JandMBowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, 13 July 2014
Dear JandMBowers,

What fantastic feedback! It’s always a pleasure to receive feedback of this nature and to know our team members made your experience so memorable! We are pleased you found our beds “the most comfortable bed we have ever had in a hotel”. We look forward to welcoming you back in the not-too-distant future.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Caravelle Saigon

Property: Caravelle Saigon
Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#10 Luxury Hotel in Ho Chi Minh City
#10 Spa Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Official Description (provided by the hotel):
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon

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