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“top hotel at good location”

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Novotel Saigon Centre Hotel
Ranked #35 of 465 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 25 May 2014

It was my first time to stay in this hotel. The only reason to stay a night in HCM is because my international flight to/from Europe and my domestic flight to/from Dalat to do match so well.

Before this I always choose to stay in a hotel more close to the airport, to avoid any possible traffic jams.

As I am a member of Le Club (Accor/Novotel customer program), I decided to give it a try.

When there is no traffic is takes max 15 minutes from airport (metered taxi = +- 120,000 VND = 3 euro). Several city highlights are in walkable distance (10 minutes to Notre Dame church and Post Office). There are always taxis waiting at front door, and when taking a taxi it won't cost you a fortune.

The hotel is (brand) new and has a 'clean' design, I really like this.
The breakfast buffet is really good, with more than enough choice.

I can really recommend this hotel to everybody.

  • Stayed: May 2014, travelled on business
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1  Thank pk39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this reviewResponded 25 May 2014

Dear pk39,

Thank you for sharing your review on Tripadvisor. I glad to hear that you enjoyed your breakfast during your stay with us.

I am looking forward to welcoming you back at Novotel Saigon Centre.

Regards,
Lionel Moinard
H7965-gm@accor.com

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715 - 721 of 1,567 reviews

Reviewed 24 May 2014

Greetings Travellers, we stayed here at the Novotel Saigon for 10 nights in April 2014. One the whole, we had a terrific stay. Our room on the ninth floor was well appointed, with good toiletries. No need to call down for anything extra. The clear/opaque glass between the bedroom and bathroom was cool - just flick a switch! The gym is very modern and well equipped. Not a fan of indoor pools so this one was okay as it is half in half out. It does have a bar, but doesn't quite have that type of ambience to enjoy a drink there. They have a sexy new bar on the top of the building. But we got in trouble for taking advantage of an "all you can drink cocktail" night when my partner was sipping on my drink. Then we got watched by the manager like we were criminals. Ended up making what could have been a really enjoyable experience into a yucky one. Room service was prompt and friendly but what we ordered was awful. Breakfast food though was really nice and the staff there were just lovely. The Vietnamese people are genuine friendly. This can't always be said about other countries hospitality. Both of out small let-downs were very promptly rectified by the very efficient General Manager and the F&B Manager. Well done! There is one thing we very suprised at though; Despite it being a relatively new hotel, it looked like they didn't get it constructed very well. There were cracks etc in the bathroom. If I was the owner of the hotel I'd be really angry at the quality of construction. The Vinasun lady and her taxi fleet at the front are also awesome, reliable and trustworthy. 8.5/10. :)

Room Tip: Up high for noise reduction.
See more room tips
  • Stayed: April 2014, travelled as a couple
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Thank DontGo4_2ndBest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this reviewResponded 25 May 2014

Dear DontGo4_2ndBest,

Thank you for your kind comments. I have been very pleased to meet you during your last stay with us and hope to see you soon in Saigon.

Regards,
Lionel Moinard
H7965-gm@accor.com

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Reviewed 18 May 2014

We booked in for our last night of the holiday and fancied a bit of luxury. Pleasantly surprised to be upgraded and the rooms were modern, very comfy beds and excellent value. Very helpful and attentive staff and amenities in the hotel. Enjoyed time relaxing at the pool, cocktails at their very smart and trendy roof top bar at night and didn't have any hassle with a late check out or grabbing a quick shower before the airport, and for our bags to be stored. All in all a great hotel and finished off our Vietnam visit excellently

Stayed: May 2014, travelled with friends
Thank ScotKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this reviewResponded 19 May 2014

Dear ScotKP.

I am delighted to read that you enjoyed your brief stay with us and trust that you had a safe and pleasant trip home.

I do hope to welcome come you back in Novotel Saigon Centre.

Regards,
Lionel Moinard
H7965-gm@accor.com

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Reviewed 18 May 2014

Hotel is excellent, being new and nice; and every staff wants to please you. Breakfast is also decent; and there's a nice spa and gym facilities as well. Location wise, not super central; you will need to take a taxi out to tourist spots or for food, as there is nothing much within walking distance.

  • Stayed: April 2014, travelled on business
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Thank williamlye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this reviewResponded 19 May 2014

Dear williamlye,

Thank you for your kind feedback. I am a little bit suprise on your comments concering hotel location as we are just a few minutes walking distance to the city centre and most main attractions.

I am looking forward to welcome you back at Novotel Saigon Centre.

Regards,
Lionel Moinard
H7965-gm@accor.com

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Reviewed 17 May 2014 via mobile

We stayed at the NSC for 4 nights from 13-17 May 2014. The Hotel has a very modern design, which we liked very much, the room was also very spacious and equipped with all amenities, the cleanliness is top notch, staff very helpful and friendly, breakfast was excellent with various options to cater for everyone, they also have a very nice rooftop bar/lounge, it's great to relax there before calling it a day, having a nice cocktail or a cold beer. The location is very central, by taxi you can reach any place of interest within a few minutes, next to the Hotel there is also a taxi service available all the time, provided by a company called vinasun taxis, the cost for a taxi ride is very cheap here (the maximum we ever paid for a taxi was about €3.00). If you're going to use a taxi use vinasun taxis, they are very reliable and they all operate with taxi meters so you will avoid getting ripped off. The only thing we found was lacking, is good english speaking staff, some of the staff they do speak english on some levels (especially at reception) but sometimes you find it hard to communicate with others, such as waiters, concierge etc. etc., however this being said, english or not, they will still do their utmost to help you out in any way they can, would really suggest this Hotel to anyone. Definitely a good choice.

  • Stayed: May 2014
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Thank KeithF1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this reviewResponded 19 May 2014

Dear KeithF1982,

I very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Regards,
Lionel Moinard
H7965-gm@accor.com

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Reviewed 13 May 2014

Hotel is clean and nice enough, the décor is a bit cold and business like. The staff are pleasant and the spa is nice. Good location. Nothing bad to say but next time will be staying at the Grand Silverland instead as it has a better location and is better value.

  • Stayed: April 2014, travelled as a couple
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1  Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this reviewResponded 16 May 2014

Dear Rebecca M,

Thank you for your comments. Please to hear that you enjoyed our spa. I hope to have a chance to welcome you back soon.

Regards,
Lionel Moinard
H7965-gm@accor.com

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Reviewed 11 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
Thank LeatherTraveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this reviewResponded 16 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Saigon Centre Hotel

Address: 167 Hai Ba Trung Street | Ward 06, District 03, Ho Chi Minh City 70000, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 465 Hotels in Ho Chi Minh City
Price Range: £74 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Saigon Centre Hotel 4*
Number of rooms: 247
Official Description (provided by the hotel):
The 4-star Novotel Saigon Centre hotel enjoys a city-centre location with easy access to shopping and entertainment hubs. This modern hotel features a 320m2 ballroom accommodating up to 400 people. The bar on the 20th floor is the perfect place to unwind after a busy day, for breathtaking city views and a relaxed atmosphere at Novotel. ... more   less 
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