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“6 star experience”

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Alagon Saigon Hotel & Spa
Ranked #53 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“6 star experience”
Reviewed 7 January 2014 via mobile

I would recommend alagon hotel for the following reasons:
1. Express check in - the check in was done in the hotel's car wt only my signiture required from me. The hotel representative, mr bryan was super nice. Upon arrival at the hotel, we were ushered immediately to our room.
2. The hotel provides a complimentary airport transfer for 3 nights stay.
3. The house keeping service was excellent, wt turn down service in the evening.
4. The breakfast was splendid
5. Free wi fi
6. The hotel room was clean, bed was comfortable
7. Very quiet environment wt minimum noise
8. All hotel staffs were very friendly n nice
9. The rate is cheap, with 40% online discount from the hotel
10. The hotel povides tv international channels, more than 30 channels.


The only downside was the size of the room. It was small, but with window. However, it is a standard hotel size in saigon.

It was really a six star hotel experience. I will come back.

Room 726 / 4 jan 2014

Stayed January 2014, travelled with friends
Helpful?
2 Thank Mohd A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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833 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
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English first
Lisbon, Portugal
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 January 2014

Would recommend Alagon Hotel, nothing bad to say about it at all! Rooms were great and spacious, hotel very clean and new, had two huge bathrooms (!!), nice breakfast and location. You truly get what you see in the pictures.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sfslg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haarlem, The Netherlands
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 January 2014

If you arrive at Ho Chi Minh airport, the best thing that can happen to you is being picked up by Brian Nguyen. He transfers you from the airport to the Alagon Hotel, he checks you in, arrange a nice room for you, even for short visits like mine, and arrange further upcoming flights for you if he's being asked. Now that is what I call service.
The Alagon Hotel is situated closely to the market, to nice temples and pagodas and to some big parks. The room we were offered got some comfy beds, a nice clean shower and the hotel offered a great variety of local breakfast thingies. Just great!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stekelenborg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 5 January 2014

We arrived late from the airport and needed to get some rest. My expectation of the room was greater than the room offered when we arrived at the hotel, probably because the description on the booking website was incorrect. By Vietnamese standards, the hotel isn't cheap so I did raise this with the front desk. To their credit they offered me a better room which was a lot more comfortable, but there were problems with the bath which also had to be sorted. We used the business center to print boarding passes which also proved to be a painful experience, as the computers were not directly linked to a printer. As a result, we finally got to bed at past midnight (2 hours later), which wasn't ideal as we were up early that morning. There was a good spread for the breakfast, but nothing more than you would expect from this standard of hotel. We only stayed a single night so perhaps we caught them on a bad day, but for the price, we were expecting better. On the positive, the staff were very helpful and the hotel is very well positioned for the market and walking around District 1 sights.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ullmath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 January 2014

We've stayed in a few hotels in Ho Chi Minh. Alagon hotel was the best among them.

The location is good for going to shopping and for sight seeing.

The rooms were clean, brand new, service was quality and a secure place. Only bad thing i can say was, there was no window in the room. But since nothing special to see around, it is not a big deal.

The breakfast was delicious and they had many choices in the buffet. I loved the Vietnamese breakfast served.

It might be a little pricey for Hi Chi Minh City but if you are looking for a place over the avarage quality in Ho Chi Minh, i suggest you this hotel.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serhat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2014

We stayed at the Hoang Hai long hotel which is part of the Alagon Hotel Saigon. The staff were excellent and arranged many tours/private and also public buses. There were really helpful on every front. They also assigned us the use of their driver Bryan Nguyen who is the Guest service officer. Bryan took us to the airport and is also available to bring you on any trips in Saigon. He had excellent english and was able to give us a lot of useful information about Vietnam and trips that we could do.l would strongly recomend you to use his services. He is fully committed to looking after the customer and focus on individual needs

Room Tip: Top floor front side of the building has a brilliant view of Saigon
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1margaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2014

This was out first visit to Saigon aka Ho Chi Minh CIty and the hotel was fantastic. The food was tremendous, the rooms were immaculate, lots of marble tiles everywhere and friendly staff and every thing we needed. Brian was just a tremendous professional personal customer assistant looking after our every need from the minute we landed to the minute we left. For customer service we gave him 10/10.

The swimming pool was across the street and was easily accessible. We did not use the spa but it will be excellent I have no doubt.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AledHopwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alagon Saigon Hotel & Spa

Property: Alagon Saigon Hotel & Spa
Address: 289-291 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City 700000, Vietnam (Formerly Alagon Hotel Saigon)
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #53 of 457 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Alagon Saigon Hotel & Spa 3*
Number of rooms: 56
Official Description (provided by the hotel):
Alagon Hotel Saigon features elegant and modern rooms with free Wi-Fi in the centre of Ho Chi Minh City. A 5-minute walk to Ben Thanh Market, it offers a 24-hour restaurant and room service.Alagon Hotel Saigon is just a 3-minute walk to the 23/9 Park and a 7-minute drive to the Opera House. It takes 20 minutes by car to reach Tan Son Nhat Airport.All rooms are air-conditioned and come with turn-down service. Each room is equipped with a flat-screen satellite TV, seating area, and tea and coffee making facilities. Private bathroom includes a shower.An elevator serves the hotel, which provides airport transfer, laundry and dry cleaning services at an extra charge. Guests can relax at the hotel’s spa bath or check their emails at the business centre. ... more   less 
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