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“Nice size room with great facilities”

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Liberty Central Saigon Riverside Hotel
Ranked #18 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Auckland Region, New Zealand
Level 6 Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice size room with great facilities”
Reviewed 19 July 2014 via mobile

Stayed here during my trip to Saigon and the hotel is clean and tidy. Lovely rooftop pool with excellent spa service. Convenient tour office downstairs makes planning your day a breeze.

Location is good, right by the riverside. About five minute walk to the Ben Tanh Market and plenty of coffee shops and restaurants around.

Stayed July 2014
Helpful?
3 Thank amythlf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this review, 24 July 2014
Dear Guest,

Warm greetings from Liberty Central Saigon Riverside Hotel.

Thank you for your positive review of our hotel and for sharing your experience with the tripadvisor community.

Our location is certainly a big positive, being within walking distance of the major attractions in the city centre. Our rooftop infinity pool with views overlooking the river is also another benefit of choosing our hotel.

Thanks again and we hope that we can have a chance to welcome you back to enjoy our wonderful new facilities in the near future.


Regards,


Đặng Mạnh Tấn
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (370)
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English first
Hartlepool, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014

This hotel is lovely newly refurbished and facilities great.
Breakfast has a great choice n plenty for everyone.
The location is ideal and easy to get to most city attractions.
I would not recommend anyone to stay here at the moment until refurbishments completed as I am here now lying on bed listening to drilling n hammering next door. This has been going on since it woke me around 8.15 this morning. We have been out all day last few days so haven't noticed it so much but if you are planning on spending anytime in hotel it would drive you mad. As we have already moved rooms once n judging from previous comments it would not seem much better elsewhere prob not worth seeing if we could move and leaving tomorrow.
Tried to use pool once in afternoon told not open not tried since. Not told about building work when checked in.

I would recommend this hotel but only if you check first re building work as seems to have been going on a long time

Room Tip: River view is probably better but not sure if it would be worth extra money if paid too much for upg...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 65scott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this review, 17 July 2014
Dear Guest,

Warm greetings from Liberty Central Saigon Riverside!

Thank you for staying with us during your trip to Ho Chi Minh City. I am glad to know that you enjoyed our hotel’s central location, modern facilities and breakfast.

We sincerely apologize for the inconvenience due to our construction work; as mentioned with previous posts we are finishing off some areas of the hotel and we are trying our best to limit and reduce the noise wherever possible. Fortunately the work is not far away from completion.

Thanks again and we hope that we can have a chance to welcome you back to enjoy our wonderful new facilities in the near future.


Yours sincerely,


Dang Manh Tan
General Manager
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Huddersfield, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 July 2014

Upon arrival we had our bags taken, given complimentary drinks and a free room upgrade. Our river facing room on the 7th floor was large, very modern and clean. The mini bar was fully stocked and there were plenty of complimentary toiletries.

When leaving the hotel taxis were always available if needed, however the hotel is very central and within a 10 minute walk of the cathedral and 20 minutes to Ben Thanh market.
The rooftop pool has wonderful views of the river and is open late, allowing you to enjoy the city both during the day and at night.

Unfortunately, the only thing to let this hotel down was the construction works taking place while we were there. The pool bar appeared to be having work done meaning it was impossible to relax due to the noise. Also, as we had only flown in the night before and trying to get over jet lag we attempted to nap during the day. However, there was constant construction taking place throughout the hotel, including the room next to ours, keeping us awake.

Once the construction is completed I am sure this hotel will be wonderful, but the noise certainly made our stay less enjoyable.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Hannah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this review, 17 July 2014
Dear Guest,

Thanks for taking the time to upload your review and comments following your stay at out hotel.

I am pleased to read you enjoyed the facilities and services, with the only inconvenience being the hotel works. We understand and recognise the inconvenience and must apologise you were not fully able to enjoy our stay.

Thank you once again, and we hope you will have the opportunity to return in the near future.


Yours sincerely,


Dang Manh Tan
General Manager
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Singapore
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 July 2014

The hotel room and lobby looks pretty new and I like the overall interior design and furnishing. We have stayed the Deluxe Room for a total of 6 nights and the service was excellent. Upon arrival, the friendly concierge team recommend us to various location for sightseeing. Tried the room service dining, food was good and price was of reasonable range. Only disappointed that there isn't any bathtub in the bathroom however the heavenly shower compensate for the shortfall. The 1.2m swimming pool was "wow" with a nice view of the Saigon River. The spa was also very relaxing and they even extend 20% discount during Happy Hours (for instance: 1pm - 5pm) which is reasonably good price comparing with others. The overall experience was great however we experience slight renovation on the same level of our room and swimming pool area hence it is slightly disturbing. Do check with the front desk agent during the check-in to avoid those renovation area.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Rapturous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this review, 17 July 2014
Dear Guest,

Thank you for taking time to review us on Tripadvisor. I am pleased to know that you found the central location, staff service and swimming pool much to your liking. Your positive comments will be shared with the team and I believe this will be a great motivation for them.

We sincerely apologize for the inconvenience due to our construction work; as mentioned with previous posts we are finishing off some areas of the hotel and we are trying our best to limit and reduce the noise wherever possible

Once again, thank you for staying with us and safe travels.

Yours sincerely,


Dang Manh Tan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 July 2014 via mobile

This hotel blew us back a bit. We booked a standard room and thought it was a very good price for the location. The lobby is very stylish and the staff are very welcoming. As we checked in we were asked to wait for our room to become available. After a little wait we were told the room we booked was no longer available so we were upgraded to a suite for no extra charge!! The suite is amazing with a brilliant view. On our level (22nd) they are clearly still working on some of the rooms as during the day there is some construction noise, but that is fine by us. If we come back to Saigon we will be sure to stay again.

Stayed July 2014, travelled as a couple
Helpful?
Thank Charlie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this review, 9 July 2014
Dear Charlie B,

Thank you for taking time to review us on Tripadvisor. Your positive feedback is a great motivation for our team and I will be sure to share your comments amongst the staff. We hope we can welcome you again soon and we wish you safe travels.

Yours sincerely,

Dang Manh Tan

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 July 2014 via mobile

What a beautiful hotel. Best location walking distance from most attractions. Clean quiet super modern looking. I loved the rooms. The shower was great. Beautiful rooftop pool. Great breakfast. There's nothing bad to say about this hotel. We stayed 4 nights in December of 2013. I have to say this is one of the best hotels I've been too. I have travelled a lot in my life and I'm very picky . This place just exceeded my expectations. Staff is very friendly, breakfast buffet is quite nice. I definitely recommend this place. I would go back in a heartbeat. They made our stay in Ho Chi Minh that much better.

Stayed December 2013
Helpful?
Thank yael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this review, 17 July 2014
Dear Yael S

Greetings from Liberty Central Saigon Riverside,

I am glad to see your review and pleased to see you remembered us after your stay in December last year.

We always strive to offer the best service and facilities so I am pleased to learn you made the most of your stay.

We do hope we can welcome you back in the near future so you can enjoy some of the new facilities we are bringing online.


Yours sincerely,


Dang Manh Tan
General Manager
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Melbourne, Australia
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 July 2014

I was here for two nights 17/18/19th June. Comfortable hotel. Located next to river and within walking distance to lots of sights like Ben Thanh Market, Bitexco Financial Tower and the Rex Hotel.
Breakfast was the best we had in 17 day in Vietnam. The pool was great in the hot humid weather. Staff were helpful and friendly. BUT we had a room next to the renovation works. We didn't ask to be moved because we were told the noise would only be happening during set hours. This proved to be wrong. Ask for a room away from the noise.

Room Tip: Check if the renovations are still happening and get a room away from the noise.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catwomantrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LCR_Manager, General Manager at Liberty Central Saigon Riverside Hotel, responded to this review, 9 July 2014
Dear catwomantrish,

Warm greetings from Liberty Central Saigon Riverside

Thank you for staying with us during your trip to Ho Chi Minh City. I am glad to know that you enjoyed our hotel’s central location; as well as the rooftop pool, breakfast and service. We sincerely apologize for the inconvenience due to our construction work; as mentioned with previous posts we are finishing off some areas of the hotel and we are trying our best to limit and reduce the noise wherever possible. Fortunately the work is not far away from completion and we hope that we can have a chance to welcome you back to enjoy our wonderful new facilities in the near future.

Yours sincerely,

Dang Manh Tan

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Liberty Central Saigon Riverside Hotel

Property: Liberty Central Saigon Riverside Hotel
Address: 17 Ton Duc Thang Street, Dist 1, Ho Chi Minh City 700000, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #18 of 458 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Liberty Central Saigon Riverside Hotel 4*
Number of rooms: 170
Official Description (provided by the hotel):
Located on the vibrant riverfront, Liberty Central Saigon Riverside Hotel provides the perfect combination of the natural touch with the stunning river view and its impeccable architecture. ... more   less 
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