Recently spent 2 nights at the Blue Diamond Signature Hotel.
The location is really pretty good - lots of nice restaurants nearby (many Japanese), Viacom Center shopping mall, and all major sights within walking distance (weather and fitness permitting given the temperatures and humidity at this time of year).
Reception staff were nice and helpful.
The gentleman showing me to my room seemed surprised to get a tip, which was so refreshing!
The bathroom was nice (photo marble-effect tiles but done well and felt clean).
I booked via Booking.com and opted for a Superior Double or Twin room. Did not read the very small print on the booking itself which stated that the room does not have a window! (Windows offer limited views means one narrow window to an internal shaft not the outside world.) I guess I just wasn't ready for that to be an option. So read carefully.
When I decided not to stay in a windowless room, I called reception, they offered me a paid upgrade and took me to a room that was full of fresh cigarette smoke. The one requirement stated on my booking form was non-smoking, so I had to go to reception and ask again. This time I got a room with less of a smoke smell but still a smoking room. Smoke also regularly came in through the bathroom shaft and welcomed me each time I returned home.
I suppose it's just more acceptable in Vietnam than in Europe. Elevator waiting areas also had ashtrays.
Not much of a view from the window: water towers, ventilation, etc. but better than no window!
A little lacking in atmosphere overall compared with the colonial hotels in town.
To get inside the hotel from street level, you need to go up a series of around 12 or so steps - may be a consideration for some.
While there is air-conditioning in the room (while you are in it), some of the corridors and the two lifts are stuffy and hot + humid. The elevator button did not work well. Sleek look but poor functionality.
Nice to have breakfast (6.30-9.30) but quality and selection could be better. Mostly savoury Vietnamese meal items on offer (rice, noodles, soup, spring rolls, fried items, etc.) which may not work for every palate. Continental items such as one type of corn flakes, bread and butter (margarine) really poor quality. Fruit is amazing in Vietnam but not at this hotel. On the day I went there was only watermelon on offer and fruit juice was the additives, sugar and colouring kind in a big plastic dispenser. (Filter) coffee jug available but not tea.
The toileteries provided were cheap, e.g. the handsoap did not actually lather and wash makeup off my hand so had to use my own.
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