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Windsor Plaza Hotel
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Reviews (1,061)
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All reviewsshuttle busthe executive loungeshuttle servicetop floorbuffet restaurantrooftop poolfloor restaurantexcellent hotelinternet accesshotel guestsbooked this hotelthe hotel offerstour deskclub roomphomekong deltaben thanh market
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441 - 446 of 1,061 reviews
Reviewed 20 September 2013

If you like local shopping but don't want to fatigue and sweat much, the famous AnTong Market is right next to the hotel. You can get all what a traveler is looking for from hotels. City traffic is intimidating no matter where you go around HCM City though.

  • Stayed: September 2013, travelled on business
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6  Thank Cliff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Hotel Manager at Windsor Plaza Hotel, responded to this reviewResponded 21 September 2013

Dear Cliff T,

We would like to take this opportunity to thank you for staying with us at the Windsor Plaza Hotel.

We are happy to hear that your stay in Ho Chi Minh City was enjoyable. Your review is valuable to us and we appreciate you rated the hotel high.

We look forward to welcoming you back in a not too distant future.

Warmest regards,

Daniel Wood – Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

This was our first time in Vietnam and found this hotel via Tripadvisor and although its location is a little out of the way, we had trips booked who picked us up from our hotel. We booked the executive room upgrade, and I cannot believe the benefits it gives. You get 1) free drinks for two hours between 17.00 - 19.00 - all named brands - I was drinking Jim Beam and my wife Bacardi 2) free canapes for the same two hours and they were delicious - please see photos 3 ) Free minibar - only two beers, two cokes and 2 lemonade,crisps and nuts, but a nice touch 4) free foot massage - my first time ever having a massage and brilliant 5) dedicated check-in 6) free laundry - 4 items per day.7) choice of three different breakfast locations. 8) tea, coffee and cakes available all day in executive lounge
We found the room perfectly acceptable and they are renovating the floors anyway. The rooms are nice and airy and the views from the 24th executive floor are superb. We actually had breakfast in the International buffet and it was superb with a vast array of different foods.
We found the staff could not do enough for us and we have to say hello to Linh who helped us so much - especially trying to sort out our flights. If the management read this, please give her a big pat on the back. Other comments say their English could be better, but then I speak no Vietnamese so how can I comment on their English.
My recommendation to anyone thinking of staying at this hotel - upgrade and enjoy some good food and drink in with your price as you will not regret it.

Room Tip: Upgrade to executive package
  • Stayed: September 2013, travelled as a couple
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4  Thank MikeandLyndaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this reviewResponded 18 September 2013

Your choice to upgrade to a Executive Suite was more than you expected for your stay with us, and that of course makes us extremely happy. The additional befits that you receive enhance your stay and adds that little more to your satisfaction level. Sometimes our travel schedule needs to be modified and it is great to know that you can leave those changes in the hands of someone who cares. Your personal thanks will be passed onto Ms Linh. Thank you for choosing Windsor Plaza Hotel for your first time visit this amazing Country and we look forward to welcoming you back.

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Reviewed 16 September 2013

Invited by vietnam airlines and stay 3 nites in this hotel 5 star hotel, the lobby at 4th floor together with the restaurant a big and very good food too
The room is average
25th floor is the restaurant with the city view, top floor
24th id the swimming pool connected to 25 floor
Gym and sauna room on 24 floor
3th floor is the spa,very nice and good therapy, expensive and for hotel guest get 20% discount
Connected with shopping mall
10 minutes from ben tanh market by taxi

Stayed: September 2013, travelled on business
3  Thank Antonthedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this reviewResponded 18 September 2013

Sharing your observations of your stay with us is always something that we look forward to and we examine everyone to further increase our level of guest satisfaction. We trust that your travels will bring you back to Vietnam.

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Reviewed 16 September 2013

Stayed there for two nights. Beds were good and room was comfortable. Bathroom a bit dated, but hotel is going through a reno. Great service from staff, especially the bellmen. One complaint was the diet pepsi was stale. You can tell when it tastes like tin.

  • Stayed: September 2013, travelled on business
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2  Thank mdubs10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this reviewResponded 18 September 2013

Your review was most welcome and your comments regarding the bell staff has been shared. You are correct that our rooms are undergoing renovation to offer something more for our guests.We will of course look into your concern on beverage. Thank you for taking the time to review your stay with us

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Reviewed 12 September 2013

The breakfast out-shined the rooms and service. We stayed there at the beginning and end of our trip and both times the room smelled damp. The staff of the hotel seemed rather grumpy. I can overlook all of that because I enjoyed the food so much! There was a great assortment of western foods that my kids enjoyed and many Vietnamese specialties I had never tried before. The congee was one of the highlights of my trip! All in all it was a good place to stay for a night.

  • Stayed: June 2013, travelled with family
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Thank nikkihopskips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
werespond, Guest Relations Manager at Windsor Plaza Hotel, responded to this reviewResponded 14 September 2013

Your review is much appreciated and your comments will be investigated and acted upon. You and your family certainly enjoyed the Buffet, which as you discovered, offers the biggest selection in Ho Chi Minh City, and caters to a wide variety of tastes. Thank you for choosing the Windsor Plaza Hotel for your stay.

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