We stayed at the Windsor Plaza for the last 4 of our 16 nights in Vietnam. When you walk in to the reception area there is definitely a wow factor - unfortunately, for us, that is as good as it got. the rooms don't have the same appeal and are just ok. Breakfast was disappointing unless you like Asian breakfast. To be fair, the reviews do say this hotel is more suited to Asian clientele and that is absolutely correct. if you go to breakfast at the same time as the majority of the Chinese guests, you can expect to queue for your eggs as there is only one egg station (which doesn't do poached). Compared to the other hotels we stayed in, choices for the western breakfast palette is limited.
The pool on the roof is small but adequate, though only having 6 sunbeds was an issue on a couple of days. what I found bizarre was that the rooftop bar didn't open until 1800, so you couldn't get a drink by the pool! One day we went down to the restaurant to get a beer at around 1600 and the girl told me that I could only get a can of beer and that I should try the 25th floor - i had to point out that it didn't open for another 2 hours which she seemed unaware of. on speaking to another staff member, they were very helpful and we got draft German beer and sat out in the sun. The cakes at the hotel were very nice.
the hotel is in sector 5, which is the Chinese sector, so you need to get a taxi or the hotel shuttle to sector 1. The shuttle was very good, the first stop is the night market where you can eat very cheaply and well. The last shuttle back is 2320 which is very handy.
Wifi was pretty poor at the hotel and was only free in public areas which is disappointing for a so called 5* hotel. Our friends had to ask for creamer in their room and the in room beverage choice again was poor for a 5*.
We wouldn't stay at the Windsor Plaza if in HCMC again.
- Official Description (provided by the hotel):
- Windsor Plaza Hotel offers authentic Vietnamese hospitality and world-class facilities. Key Features + 376 well-appointed rooms and suites + 3 award-winning restaurants and a terrace bar + Conference center with six meeting rooms + 2,000-person capacity Jade Ballroom + Fitness Center and swimming pool + Hourly shuttle bus to city destinations + Complimentary wireless internet ... more less
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- Also Known As:
- Hotel Windsor Plaza