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“Excellent service & rooms!”

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Somerset Chancellor Court
Ranked #61 of 476 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 6 June 2014

We stayed here for 4 nights in the 2 bedroom executive. Rooms were clean & spacious. Property very well maintained. The front desk receptionists were all excellent, going all out to help us when we got scammed by a taxi driver. The security was excellent too. The breakfasts were substantial.
The property is strategically located and within walking distance to most major attractions.
Many thanks to Ms Tranh, Anh, Hung and the security manager and the receptionist ( I m sorry I forgot to take down his name) who helped to print our boarding passes.
We really enjoyed our stay & would highly recommend this property to everyone.
Thumbs up, keep up the good job!

  • Stayed: June 2014, travelled with family
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Thank AudreyTan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this reviewResponded 26 June 2014

Dear AudreyTan2014,

Thank you for choosing Somerset Chancellor Court as your accommodation during your holiday in Ho Chi Minh City. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City.

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202 - 208 of 341 reviews

Reviewed 2 June 2014

The location is great. Close to most of the city's attractions - many within walking distance if you know where you're going and not daunted by the zig zagging motorbikes when crossing roads. There are many good eateries nearby as well and there is a minimart on the ground floor which is very handy. However, the building and units are a little tired and could do with a refresh. The front desk staff are very helpful but only a few are proficient in English. The breakfast buffet at the Hyland Cafe is less than what I would expect from a hotel and it was difficult to communicate our needs to the staff as they could only understand very little English. Overall, given the price, I expected more.

  • Stayed: May 2014, travelled with family
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1  Thank Aprilflame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this reviewResponded 26 June 2014

Dear Aprilflame,

Thank you for your compliments about our serviced residence during your recent stay. We appreciate your feedback and we will look into that for further improvement.

Best Regards,

Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City.

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Reviewed 29 May 2014

We thought this Hotel offered great family accommodation at a reasonable price.
The room had three bedrooms, a spacious lounge, and kitchen as well as a laundry with
a washing machine, which was so useful.
The situation was fairly central and staff were very helpful.
The pool was fabulous, it was large and well landscaped, so great to relax there!

  • Stayed: April 2014, travelled with family
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Thank NickiCooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this reviewResponded 26 June 2014

Dear NickiCooke,

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

Best Regards,

Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City.

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Reviewed 27 May 2014

Somerset Chancellor Court has quite a few good things going for it... Its location is quite good (5 min walk form Notre Dame), the rooms are clean and very spacious, and the people in the lobby were very nice. It is a very good place to stay with your family and for either multi-room needs or long trips, as there is a washing machine and kitchen available. In short, it is a great apart-hotel. As a hotel for a short stay, we found it to be a bit on the expensive side, and while our living room had been recently renovated, the bedroom and toilet were fairly old and in need of renovating. Also, breakfast at the Highlands cafe (included in our room) was pretty mediocre.
I think there are better options in HCMC for the same price, but overall it wasn't bad.

  • Stayed: May 2014, travelled as a couple
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Thank abmetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this reviewResponded 26 June 2014

Dear Abmetta,

Thank you for choosing Somerset Chancellor Court Ho Chi Minh City as your accommodation during your holiday. We take note of your feedback on some facilities for further improvement.

We hope that we will have the pleasure of welcoming you again in the near future.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City.

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Reviewed 14 May 2014

Our family of four stayed in this great apartment building. The apartments themselves are very clean, the staff are very helpful and courteous, the location is great (expat area so you get enough normality without being in the tourist district) and close to walk to everything you need. The amenities are great and have the little supermarket downstairs meant that chocolate was near by as required. I would stay there again in a flash.

Room Tip: The lifts were a little slow, but hey you are on holiday.
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  • Stayed: April 2014, travelled with family
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Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this reviewResponded 26 June 2014

Dear Melissa P,

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

I booked a 2 bedroom apartment, very spacious with a good size kitchen and living area for guests to visit. I still have family and friends in HCMC so we had lots of visitors while we were there.

Here's what I like about this place
* for the 2bedroom price that you paid, it's better than staying in a hotel, lot more spaces and a decent size of swimming pool.
* there are a few good places to eat around the hotel
* White lotus spa is within walking distance if you need a massage and it's a proper massage place, not dodgy dark alley place.
* Bus 35 located right in front of the hotel so if you are a tourist and want to have a good look around the city, just hop on the bus, it'll take you to all major places (ben thanh market, independent palace, etc)
* front staff is pretty accommodating, giving the amount of people i had coming up to my room each day, they were pretty great
* housekeeping services were pretty spot on with cleaning the room, mopping the floor, empty the rubbish, etc.

Things could be improved:
* they need a laundry basket in the room. You can't just have a washing machine and not supply a laundry basket.
* when i asked if i could buy laundry detergent (after I used the one that they gave in the room), their response was they don't have another one and i just have to buy at the supermarket downstair. it's all good to buy downstair but i don't need a 2kg laundry powder when i only stay there for a couple of nights. They could have just sold it as extras and everyone is happy.
* When i requested for extra bowls and plates, again they said each room only have a certain number and they don't have any more to give out. well, they need to stock up some more bowls and plates cause that's what serviced apartments or any hotels should have to accommodate guests request.
* it's a shame that they don't have an in-house restaurant where you can order food while you are at the swimming pool.

Overall it was a pleasant stay. Will definitely come back.

Room Tip: I saw the breakfast buffet down at highland coffee. Save your money and have breakfast somewhere el...
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  • Stayed: May 2014, travelled with family
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Thank Uyenneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieu Dong L, Người quản lý at Somerset Chancellor Court, responded to this reviewResponded 30 June 2014

Dear Cict2011,

Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Somerrset Chancellor Court Ho Chi Minh City. Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. As we continue our efforts to achieve excellent service standards.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.

Yours sincerely


Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City.

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Reviewed 25 April 2014 via mobile

Clean and spacious room. Attentive staff and very good location, walking distance to many tourist spots and the river side.
Don't expect a five star hotel experience, this is a four star service apartment but worth the money.

Stayed: April 2014, travelled as a couple
Thank Lau S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieu Dong L, Người quản lý at Somerset Chancellor Court, responded to this reviewResponded 30 June 2014

Dear Richard C,

Thank you very much for your recent feedback and for choosing Somerset Chancellor Court Ho Chi Minh City as your ‘second home’.

We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Somerset Chancellor Court Ho Chi Minh CIty and feedback such as yours is most encouraging.

Thank you once again for your support and we look forward to welcoming you back to Somerset Chancellor Court Ho Chi Minh City in the near future.

Best Regards,

Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Somerset Chancellor Court

Address: 21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Ho Chi Minh City
#41 Luxury Hotel in Ho Chi Minh City
#42 Business Hotel in Ho Chi Minh City
Price Range: £57 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Chancellor Court 4*
Number of rooms: 172
Official Description (provided by the hotel):
These spacious and elegant Ho Chi Minh City serviced apartments offer you the opportunity to experience Ho Chi Minh City while indulging in the pleasures of personalised services and facilities. Enjoy the bustling Asian city lifestyle or stroll at your leisure to the beautiful botanic gardens just moments from the residence. Ideal corporate housing for the executive on project assignment or relocation, the newly renovated residence is in the heart of the business district (District 1). Whether travelling for business, leisure or relocation, the Somerset Chancellor Court provides an elegant city retreat designed for executives and international families. ... more   less 
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Also Known As:
Somerset Chancellor Court Hotel Ho Chi Minh City

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