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“Somerset Chancellor Ho Chi Minh” 5 of 5 bubbles
Review of Somerset Ho Chi Minh City

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Somerset Ho Chi Minh City
Ranked #41 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Stockholm, Sweden
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Somerset Chancellor Ho Chi Minh”
5 of 5 bubbles Reviewed 6 January 2014

Booked 3 rooms with the family over Christmas 2013. one 2 bedroom apartment, one 1 bedroom apartment and a Studio. All the rooms were spacious, clean, functional and luxurious, much better than any hotel.
Excellent location just a short walk to Notre Dam Cathedral and great restaurants. Staff were very friendly, with a good command of the English language.
Recommend if your going to stay sign up as an Ascot On-line member and the room rates are heavily discounted if you book on-line.
There are 2 Somersets in HCM we stayed at the Somerset Chancellor which is different to Somerset.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank chris h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

Traveller rating
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    46
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Shanghai, China
Level Contributor
190 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 30 December 2013 via mobile

Stayed here at the end of out Viet Nam tour with two kids and after having done a few one room hotels the space and independence offered by a three bedroom apartment with lounge and kitchen was a real luxury. We were upgraded from a two bedroom booking. Great pool which was a real boon for the kids each day after walking around this great city. We didn't eat here so can't comment on the restaurant, but otherwise service was discrete and efficient. I would definitely come back. Many long- term residents live here - ex-pats - and it seems to have a good reputation.

Stayed December 2013, travelled with family
Helpful?
1 Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 3 January 2014
Dear Scott L

Thank you very much for the most encouraging review that is shared on TripAdvisor.

We are happy that you enjoyed our facilities and find our service “discrete and efficient”.

We look forward to providing you another pleasant experience in Somerset Ho Chi Minh City.

Best regards

Chung Minh Van
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
111 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 28 December 2013 via mobile

The location is central and service quality is quite good. Property is old but maintain very well, it is a services apartment that has a spacious compound with nice pool in the city centre. Gym and tennis court available for use, the shuttle service is also an added perks but could take taxi which is cheap for city centre destinations .

Stayed October 2013, travelled as a couple
Helpful?
Thank SgnExp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 29 December 2013
Dear SgnExp

Thank you for your compliments about our resort style serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service.

We hope you will stay with us again.

Regards

Chung Minh Van
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 December 2013

Staff were very friendly, the rooms were nicely sized for a family. Pool was good to swim in and location is good too.

Was good to see the restaurant/bar prices were competitive with others in the area.

Would definitely stay again.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank frankfurts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 28 December 2013
Dear frankfurts

We are glad that you had a pleasant stay. It’s good to know that you enjoyed the service, the facilities, and the reasonable prices at the restaurant.

I will definitely share your compliments with my colleagues.

Thank you for sharing your experience and we look forward to welcoming you again.

Best regards

Chung Minh Van
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 9 December 2013

Somerset is, in my opinion, better designed for friends or families on holiday, as the room layouts (for 3 bedroom apartments) are better meant to accommodate people who know each other well. For example, a 3 bedroom apartment has only 2 bathrooms, so one will have to be shared. All the services - the store, the pool, the restaurant, the house keeping are all in line with a top hotel and at half the cost, so definitely value for money. Not walking distance from the city centre, but plenty of great little local restaurants around the corner!

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vdiv04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 28 December 2013
Dear vdiv04

Thank you for taking the time to write the review about your recent stay at Somerset Ho Chi Minh City.

We are happy that you enjoyed your stay with us and find us “great value for money” with “services and facilities of a top hotel”. I am also glad that you managed to explore local restaurants around the property and make use of its convenient location.

Hope to see welcome you again.

Best regards

Chung Minh Van
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 29 November 2013

Stayed here for four nights in a group of four. We were initially given two bedrooms with two queen beds on the first day and when we requested to switch to another 2 bedroom apartment with twin beds, Ms. Lam kindly upgraded us to a larger and more comfortable 3 bedroom apartment as soon as it was available the next day.

The place may not be located right in the city center, but it is extremely convenient and affordable to travel around the city. Somerset HCMC also offers free daily shuttle service to various places like Dong Khoi (shopping street), Ben Thanh Market, Metro (German wholesale supermarket) etc which we happily made use of. From these drop off points, we then explored the city by foot since a lot of the attractions are within walking distance from each other.

At Somerset, we were always greeted with a smile by the security guards, reception and housekeeping staff. They were so friendly, helpful and polite that it felt like home. The assistant manager Mr. Chung, Mr. Bao and Ms. Lam at reception even recommended us some good places to go for authentic Vietnamese food and one of them turned out to be so good that we went back 3 times in 5 days (The place is called Nhu Lan, for those who are interested).

The only downside to this place is the restaurant by the pool. The menu is somewhat pricey and the food selection disappointing. The staff there were a stark contrast with the other Somerset staff and they seem really busy with their phones.

Will definitely stay here if we visit Saigon again. We will also keep Somerset residences in mind when we travel to other cities.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wklei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 28 December 2013
Dear wklei

It is indeed a priceless award to receive such wonderful compliment from our residents. Thank you so much for making us your preferred accommodation choice and for the excellent review.

I am so pleased to learn that you enjoyed the great service from our associates, the useful tips, the free shuttle service and that you find Somerset Ho Chi Minh City “the best place in Ho Chi Minh City”.

Your comment about the restaurant was shared with the management of the restaurant for their necessary improvement.

Once again, thank you for your valued patronage. From all of us at Somerset Ho Chi Minh City, we look forward to welcoming you again at any one of our serviced residences.

Best regards

Chung Minh Van
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quezon City, Philippines
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 27 November 2013

The location is a bit far from the city center, but the place is absolutely awesome. The staff were friendly, the 3 bedroom flat was clean and had every amenity you'd need.
The 25+ meter pool was also great for a short dip before you head to town to shop or sight see.
The staff were nice enough to point out nice restaurants and cafes near the area.
Also booked a tour to the Cu Chi Tunnels via the Buffalo Tours desk at the lobby -- and I'd really recommend it.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nadia323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 28 December 2013
Dear Nadia323

Thank you very much for the absolute wonderful review.

We are thrilled to learn that you enjoyed our service and facilities and find Somerset Ho Chi Minh City an awesome place for your vacation.

We look forward to providing you another wonderful experience.

Best regards

Chung Minh Van
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Somerset Ho Chi Minh City

Property: Somerset Ho Chi Minh City
Address: 8A Nguyen Binh Khiem St District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#23 Family Hotel in Ho Chi Minh City
#32 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Somerset Ho Chi Minh City 4*
Number of rooms: 165
Official Description (provided by the hotel):
Indulge in the pleasures of a private Ho Chi Minh City serviced apartment designed for the discerning executive and international family. A refreshing alternative to a hotel, Somerset Ho Chi Minh City offers a resort-style retreat in the city centre with elegant and spacious apartments. Ideal corporate housing for business travel, project assignment and relocation, the extensive services and facilities complement the comfortable ambiance and modern amenities. In addition to Somerset Ho Chi Minh City' friendly staff who are always ready to help with local knowledge, a wide range of social and cultural activities are specially organised to help residents settle in and understand the local customs. Somerset Ho Chi Minh City even has a Cubbies Kids Club to pamper the little ones with exhilarating and inspiring activities. Located in the business and shopping district (District 1), the residence is conveniently close to business destinations, consulates, shopping centres, the Botanic Gardens, and a wide variety of dining and entertainment. You can enjoy the dynamic city life on business or leisure while living in the spacious elegance of these private residential apartment accommodation in Ho Chi Minh City. The property is currently undergoing renovation work until further notice. Renovations will be carried out on weekdays only, from 8:30 am - 12 pm and 1 pm - 5:30 pm. ... more   less 
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Also Known As:
Somerset Ho Chi Minh City Hotel Ho Chi Minh City

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