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“Spacious , location but old”

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Somerset Ho Chi Minh City
Ranked #22 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Spacious , location but old”
Reviewed 18 August 2014 via mobile

Stayed for 2 nights, the room we were given was spacious and clean. We could even cook and do laundry, if we were committed. The apartment was in a good location, 10-15 minutes away from the heart of the city. However, the room is quite old and there is noise due to the ongoing renovation.

Stayed August 2014, travelled on business
Helpful?
1 Thank Chin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 30 August 2014
Dear Chin N

We are glad that your 2 nights stay with us at Somerset Ho Chi Minh City was a pleasant one. It is great to hear that you enjoyed the spaciousness, the cleanliness, and the location of the property.

The property is undergoing a refurbishment with our key objective of providing a wonderful experience to our residents whenever they stay with us. We hope to be able to welcome you back in our renovated apartment in near future.

Yours sincerely

Chung Minh Van
Acting Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Long Beach, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014

Everything I was hoping for was fulfilled with this place: clean, large, bedrooms, bathrooms, living room, etc. It was a big plus to have a washing machine to do laundry after several days on the road. The dryer cycle of the washing machine didn't work that well but there was plenty of room to hang dry the clothes in the apt. The hotel/residence is close enough to the city which makes it a much better value than staying at a fancier place closer to the city. And the feel of the open-air residence makes it much more cozy and home-like than the other hotels. Only suggestions would be to train the newer staff better and to add more selection (like fruit) to the breakfast buffet. O there than that, it's a great value!

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank asiaphile12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 30 August 2014
Dear asiaphile12

We are happy to know that we were able to tick all the right boxes for you. It is indeed a great pleasure to learn that our residents so much enjoyed their stay with us and find Somerset Ho Chi Minh City cozy and homely.

We have noted your valued feedback and will surely share it with our respective team members for necessary improvement.

Thank you once again for the wonderful review. We hope to welcome you back home again.

Yours sincerely

Chung Minh Van
Acting Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014

Stayed for one night. Spacious apartment. There's a mini convenience store next to the lobby. Great for family and big groups. Short walk to F&B outlets and food stalls. A must try the coffee at the shop opposite the hotel.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shadowbaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 30 August 2014
Dear Shadowbaner

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future.

Yours sincerely

Chung Minh Van
Acting Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2014 via mobile

We stayed here for 2 nights! Firstly there is construction going on at present & we we're put in a two bed apartment beside it! They moved us on request but the construction of block makes it unpleasant by the pool! Nice enough hotel, standard apartment style,clean but no way luxurious! Prob would look somewhere else.

Stayed August 2014
Helpful?
Thank Aine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 30 August 2014
Dear Aine N

It is our pleasure to have you stay with us.

One of the three towers in our property is undergoing refurbishment. This is part of our continuous effort to enhance the property for our residents’ future comfort.

While noise could be expected between 9.00am to 12.00pm and from 2.00pm to 5.00pm, we are taking every effort to minimize any inconvenience during this period.

We are very sorry for the inconvenience caused and we hope that you will stay with us again, giving us the opportunity to change the impression you have of us once the refurbishment of this residence is completed.

Yours sincerely

Chung Minh Van
Acting Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 August 2014

We stayed 3 nights, booked 4 bedroom Executive Suite, Wonderful rooms, large, clean and well serviced. Security fantastic and staff obliging and friendly. Large Pool and tennis courts as well as a small playground for Children. Recommend to anyone looking for extra rooms. Situated close (taxi ride) to Ben Thanh markets and restaurants. Will definitely return and stay longer next time.

Room Tip: Higher the floors the better, not that we experienced any noise.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank A-Jay70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, 29 August 2014
Dear A-Jay70

Thank you for posting the great review on TripAdvisor.

In Somerset, we constantly strive to deliver the highest standards of customer satisfaction, and we are pleased that we have met our key objective. Receiving such wonderful feedback from residents like yourself inspire us to continually improve our service delivery.

We look forward to welcoming you back to Somerset Ho Chi Minh City in the near future.

Best regards

Chung Minh Van
Acting Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 July 2014

We booked a 2 bedroom apartment but was moved to a 3 bedroom...good size rooms, little dated, but very comfy, breakfast was good, pool was good..only downside was location...little bit to far to walk to places of interest...also they have a little kiddies playground near the pool.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janeyjane_oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Chung Minh Van at Somerset Ho Chi Minh City, responded to this review, 10 July 2014
Thank you very much for the valued feedback posted on TripAdvisor.

I am glad that you enjoyed the comfy and spacious room, the good breakfast and the kid-friendly facilities in the property.

Somerset Ho Chi Minh City is not a walking distance but only a short taxi drive to places of interest. The Mai Linh taxies stand by just outside the property and pick up our guests right at the lobby. The taxi cost to places of interests is only around 2USD.

Thank you once again for sharing your experience and we look forward to welcoming you again.
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Singapore, Singapore
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 June 2014

This is the first time staying at somerset Ho Chi Minh City Serviced Residence. I have stayed a couple of serviced apartment in Ho Chi Minh before, but this simply the best and value for money. Upon arrival to the apartment, warm greeting by the securities/bell boy which help us to off load our baggages. We booked for a 2 bedroom apartment for a week and was given a three bedroom apartment. While awaiting for our room to be check in, my sons visited the playground. They really enjoy the playground. There are also kid swimming pool available. Taxis is easy available at the apartment. There are shopping mall like Diamond Plaza and Coop-Mart nearby. Definitely will come back again! Thanks

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raymond_tck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSomerset, Chung Minh Van at Somerset Ho Chi Minh City, responded to this review, 1 July 2014
Thank you very much for taking the time to tell us about your recent stay.

We were delighted that you enjoyed our service and facilities and found Somerset Ho Chi Minh City the best Serviced Apartment and value for money.

Your wonderful feedback will be shared with the entire team. Your heartfelt words inspire us to continually provide and improve the level of service that residents have come to expect.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Somerset Ho Chi Minh City

Property: Somerset Ho Chi Minh City
Address: 8A Nguyen Binh Khiem St District 1, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#18 Luxury Hotel in Ho Chi Minh City
#23 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Somerset Ho Chi Minh City 4*
Number of rooms: 165
Official Description (provided by the hotel):
Indulge in the pleasures of a private Ho Chi Minh City serviced apartment designed for the discerning executive and international family. A refreshing alternative to a hotel, Somerset Ho Chi Minh City offers a resort-style retreat in the city centre with elegant and spacious apartments. Ideal corporate housing for business travel, project assignment and relocation, the extensive services and facilities complement the comfortable ambiance and modern amenities. In addition to Somerset Ho Chi Minh City' friendly staff who are always ready to help with local knowledge, a wide range of social and cultural activities are specially organised to help residents settle in and understand the local customs. Somerset Ho Chi Minh City even has a Cubbies Kids Club to pamper the little ones with exhilarating and inspiring activities. Located in the business and shopping district (District 1), the residence is conveniently close to business destinations, consulates, shopping centres, the Botanic Gardens, and a wide variety of dining and entertainment. You can enjoy the dynamic city life on business or leisure while living in the spacious elegance of these private residential apartment accommodation in Ho Chi Minh City. The property is currently undergoing renovation work until further notice. Renovations will be carried out on weekdays only, from 8:30 am - 12 pm and 1 pm - 5:30 pm. ... more   less 
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Also Known As:
Somerset Ho Chi Minh City Hotel Ho Chi Minh City

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