First time staying in HCM and my friend booked me into this hotel. I arrived at this hotel around noon, the usual checkin time is suppose to be after 2pm. However, upon arrived was greeted by Helene, the Guest Relations Supervisor and Tiffany, the Guest Relations Officer. Both of them greeted me with a great smile and offered me an ice cold glass of tea to quench my first in the hot weather. Even i arrived before the usual checkin time, both of them without hesitant, arranged a room and checked me in. Once all the paper work was done, they showed me to my room, making sure i was satisfied with the room they gave me. Great service!!!
I stay for 3 nights, the location is fantastic, plenty of restaurants, near a modern shopping centre and also near the famous Ben Thanh Market. The staff were all very polite and friendly.
Breakfast was brilliant, plenty of selections. There is a Spa in hotel which was great, especially when you want to relax after a full day of meetings. Lobby had plenty of tables and comfie chairs to hold some of my meetings, free wifi access and also free access to computer in the lobby.
Helene and Tiffany kept checking if i am enjoying my stay and willingly offered help such as arranging my transports, giving directions and ensuring i get to my destination for my meetings.
One of the best Guest Relation service i ever encountered, both Helene and Tiffany are friendly and helpful.
Will definitely stay here every time i go to HCM. Look forward to seeing both of you, and once again Thank You both for making my stay extremely enjoyable!!!
- Official Description (provided by the hotel):
- A short 3-minute walk from the Opera House and Vincom Shopping Centre, Paragon Saigon Hotel is a modern property which features beautiful French-Vietnamese decor. This 4-star property in Ho Chi Minh City also provides a fitness centre and free Wi-Fi. Stylish and elegant, all the air-conditioned rooms are equipped with a flat-screen TV, minibar and wooden flooring. Suites have a separate living room. En suite bathrooms come with a shower or bathtub. Paragon Saigon Hotel is a 15-minute walk from Ben Thanh Market, the Notre Dame Cathedral and the Reunification Palace. Tan Son Nhat International Airport is a 20-minute drive away. Guests can check e-mails at the business centre, or request for laundry services. Daily newspapers and luggage storage are provided at the 24-hour front desk. The hotel's restaurant serves Vietnamese, Western and Asian cuisines in a contemporary setting. In-room dining is possible with room service. ... more less
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