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“Great service, lovely rooms. Highly recommended!”

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Paradise Saigon Boutique Hotel
Ranked #64 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Sydney
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great service, lovely rooms. Highly recommended!”
Reviewed 26 July 2014

We travelled as a couple and would very highly recommend this hotel.

In terms of value for money I would give it 5 stars. Well placed in the middle of District 1 - can walk to all the main places of interest easily. The staff were all very friendly, especially Andrew who helped us when our baggage was misplaced at Ho Chi Minh Airport. Could not have got it back so easily without him…. so many thanks to him! :)

Read a few average reviews about the breakfast - we really liked it!! Ask for the iced coffee with condensed milk… it was phenomenal and the best during our trip. Get the dim sum, local fruits and agar you won't be disappointed! You can also get eggs, pho, Western breakfast…. I don't understand from the other reviews what people are expecting for the price.

Upon arrival you get free access to the jacuzzi, steam room and sauna which is great after a long travel. We loved this addition - thank you management!

I've read a few other comments about the noise from the nearby sky bar (Chill). I say go and enjoy it!!! We went for a few drinks and it overlooks the whole city on an outdoor balcony, amazing experience and close to the hotel. Very unique and I haven't experienced very few bars like this in the world. So go and enjoy it!

HIghly recommended and good value for money.

Room Tip: We stayed here twice. Once upon arrival in an Executive Suite (Lvl 7) which we loved, spacious and a...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Ehar7259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy N, Manager at Paradise Saigon Boutique Hotel, responded to this review, 28 July 2014
Dear EHAR7259,

Thank you very much for sharing a review on your recent stay.

We are glad to read your positive comments about our hotel .We appreciate your kind words on the staff who you found pleasant and always helpful. Our central location is certainly a big positive for our guests, being close to most of the attractions in center of Saigon. By the way I would like to address to among team your valuable comment on the hotel from that they would make sure everything should be more professional.

We certainly look forward to welcoming you back in the next time to Ho Chi Minh City.

Your sincerely,
Nguyen Duc Huy (Mr.)
Case Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
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English first
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2014 via mobile

Very clean hotel. The view wasnt the best from the room. But the buffet was good and had a nice city view and location was central. Good pick for the money you pay and staff were friendly! Nothing to complain about.

Stayed June 2014, travelled with friends
Helpful?
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy N, Manager at Paradise Saigon Boutique Hotel, responded to this review, 28 July 2014
Dear KEVIN M,

Thank you for posting on TripAdvisor !

We are glad to know that you enjoyed your stay in our Hotel.It's always good for us to hear how we provide our service.

Once again, thank you for your valuable feedback, hoping to welcome you again in a not too distant future.

Your sincerely,
Nguyen Duc Huy (Mr.)
Case Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 July 2014

Hotel, location and staff are very nice, but it's totally impossible to sleep between 22:00 - 02:00 at night since neighbour rooftop Bar blasts heavy bassline music so loud that even good earplugs don't help at all.

If u like a good nights sleep, don't got to this hotel. If u like saying up listening to your bed tremble with second grade club music bass, then it's your place.

Room Tip: The higher your room, the worse the noise.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank N0rthernL1ghts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy N, Front Office Manager at Paradise Saigon Boutique Hotel, responded to this review, 28 July 2014
Dear N0rthernL1ghts,

Thank you so much for your valuable comment about our hotel.

I would like to express my sincere apologies for the inconvenience caused to you and thank you very much for bringing this matter to our attention.

The Bar next to our hotel isn’t belong to us and it is very complicated to us to deal with them. And it is very headache to hotel management too.

Please be assured that we will look into the matter and we will try our best to prevent by changing double layer window in the near future. The transportation to airport on the date you left. I hope you will be able to understand us and I try my best to improve our services better in order to make your stay more comfortable and enjoyable..

Kindly accept my apology and thank you for your sympathy.
I would be delighted to serve you our best products every time should other opportunities arise.

I wish you good health and business.

Your sincerely,
Nguyen Thi Hong Thanh
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 July 2014 via mobile

We liked the hotel despite the fact we had booked the eden and got switched here. The room was nice and the massage and sauna facilities were fantastic. Staff were friendly and attentive. The breakfast was also very nice. Although it ends at 9:30 which is a tad early!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Charlie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy N, Manager at Paradise Saigon Boutique Hotel, responded to this review, 3 July 2014
Dear CHARLIE B,

Thank you for posting your valuable feedback about our Hotel.

We are glad to know that you enjoyed your stay in our Hotel. I will address your feedback about breakfast time to board of director to get a solution.

We look forward to welcome you again for another memorable stay.

Your sincerely,
Nguyen Duc Huy (Mr.)
Case Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 June 2014

We stayed here for 2 nights, the rooms wre good and clean as it should be for a new hotel. The breakfast was very good and location excellent. The staff are well trained and always have a smile on their faces. I would recommend this hotel as a very good base to explore Saigon. The only downside is the quality of wifi.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mick4922London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy N, Manager at Paradise Saigon Boutique Hotel, responded to this review, 30 June 2014
Dear MICK4922LONDON,

Thank you very much for your feedback and choosing Paradise Saigon Boutique Hotel for your stay in Vietnam.

We are delighted to know that you enjoyed your stay in our Hotel. It's always good for us to hear how we provide our service. We will share your feedback regarding quality of wifi to maintenance team to have solution.

Once again, thank you for your valuable feedback, hoping to welcome you again in a not too distant future.

Your sincerely,
Nguyen Duc Huy (Mr.)
Case Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2014

For our trip to Vietnam, Ho Chi Minh City was our arrival and departure destination and our stay at Paradise Saigon was perfect for both occasions - extremely helpful and welcoming staff when we arrive dazed and confused from the flight :-D .... and extremely relaxing and comfortable rooms for the final night of the trip before flying home.

On arrival the bell boys and front desk staff were very friendly and helpful for everything we needed. Phoung was really great, she remembered I had emailed in advance with a few requests so she helped us to book our sleeper bus to Dalat directly with the bus company and organised us some tours. We went on 2 of the tours that were on offer at the desk including the Les Rives Mekong delta trip which was a highly professional and luxury experience, well worth the money - paid directly to the tour company, same price as their website - this is not a hotel that charges a higher price for tours to make profit. So top marks for the tour desk :)

We were very pleased with all amenities of the hotel - The choice of food at breakfast is exceptional, there is a sauna and Jacuzzi of which we got a free ticket to use during each stay. The bed was extremely comfortable, all fittings and fixtures in the room and bathroom are clean and modern, the air con is faultless, and the location is perfect - we could walk everywhere including to the reunification palace, the war museum and the market.

And finally, all the staff were excellent. Sorry that i cannot remember all their names. On arriving for our second stay they seemed genuinely glad to see us again and being Olga's birthday they greeted us with a cake shortly after check in. During both stays, our departures were in the evenings and the staff allowed us to leave our bags and come back to the hotel and take a shower before getting the bus / plane.

Really glad we chose to stay here and would definitely stay here again.
Highly recommended.

Room Tip: Premium Deluxe rooms have the 'city' view and are away from the elevator shaft and are not t...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kimstanle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy N, Manager at Paradise Saigon Boutique Hotel, responded to this review, 30 June 2014
Dear KIMSTANLE,

Thank you for posting on TripAdvisor ! We are glad to know that you enjoyed your stay in our Hotel. It's always good to hear from valuable guests like you how we are doing to provide best service possible. Also, we have passed your compliment to Phuong and she would definitely express her appreciation to you.

We look forward to welcome you again in a not too distant future.

Your sincerely,
Nguyen Duc Huy (Mr.)
Case Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Novosibirsk, Russia
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2014

It is a descent hotel with quite nice amenities and friendly stuff,... BUT they write down your credit card info incl. CVV code, card number and expiry date during checkin. This is totally unacceptable and you should not let them do that, someone easily can steal your money, as they just write it on a piece of paper next you your name and there is no way your personal data is being protected. They say, that it is purely for verification purposes, but do they think we're stupid of what? this is done to protect their interest if you break something in the hotel, and this is not right way to do that.

Room Tip: go to the sky bar in nearby high building, it's very cool way to have a drink with the nice view...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Egor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huy N, Manager at Paradise Saigon Boutique Hotel, responded to this review, 17 June 2014
Dear EGOR S,

First of all, thank you for your feedback about the incident that happened with you and please accept my sincere apologies.

Regarding your issue when check in, as you have travelled a lot around the world we sure that you understand policy and regulation from each particular country must be complied. Unfortunately, it’s procedure for hotel in Vietnam that scans of credit card information is needed , exactly information which receptionists are following were explaining to you upon check-in, we also wish if we are able to cut it out for our guest’s convenience. But we assure to you that all guest’s credit card information will be terminated upon check out for security purpose.

Finally, I would like to apologize as well as we look forward and appreciate to your kind tolerance. This is also a chance for me to review and improve our service standard.

Your sincerely,
Nguyen Duc Huy (Mr.)
Case Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paradise Saigon Boutique Hotel

Property: Paradise Saigon Boutique Hotel
Address: 288 Le Thanh Ton Street, Ben Thanh Ward, Dist.1, Ho Chi Minh City, Vietnam (Formerly Tan My Dinh Hotel)
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #64 of 458 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Paradise Saigon Boutique Hotel 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Luxurious with modern architecture combined between the Eastern and Western decorations, the Saigon Paradise Hotel has been known as the top of its class in the City of Ho Chi Minh. Situated above the 5 meter ceiling of the Paradise's lobby is a stunning glass sculpture by 20 people to make. Comprised of 680 hand-blown glass blossoms, it is the largest glass sculpture in the Asia, and certainly one of the most extraordinary. During the day natural sunlight electrifies the vibrant colors of the glass, resulting in a dazzling kaleidoscope that shines across every corner of the lobby. It is located in the heart of the city, 20 minutes from International Airport and within 5 minutes you can walk to all the excellent shopping malls in Saigon. The Saigon Paradise Hotel is indeed in a convenient location for all tourists and visitors to Vietnam. It has 68 rooms with special interior design, extremely elegant and comfortable. Its professional service teams will assure their patrons’ gratification and admiration. With the height of the Hotel, you will be pleased and delighted to see the surroundings that symbolize the rush and busyness of the city, and enjoy the fantastic view of Saigon by night. The hotel has excellent authentic European and Asian food created by its talented chefs and its experienced hosts & hostesses. You will have complete relaxation during your stay and feel like home. Our clients are the highest priority of the hotel, and you will be treated in a very special way. The Paradise Saigon Boutique, the perfection and the excellence you crave. ... more   less 
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