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“Great Hotel, Great People, Great Service”
5 of 5 bubbles Review of Indochine Palace

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Indochine Palace
Ranked #11 of 122 Hotels in Hue
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel, Great People, Great Service”
5 of 5 bubbles Reviewed 10 December 2013

Great place to be in as 'A Home away from Home'.
Spacious and Clean Rooms, Good Food, excellent Breakfast spread, Good amenities ; Gym, Pool etc.
An ideal location to be in ; within the heart of the City and yet so calm and quiet.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeji1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 24 December 2013
Dear Mr. Jeji

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts, facilities and services offered. Your recommendations are highly appreciated.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,234 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • Vietnamese first
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English first
Seoul, South Korea
1 review
5 of 5 bubbles Reviewed 9 December 2013

During my stay in this hotel, everything was comfortable and nice. Furthermore I could use good fitness club and make myself fresh. I consider that I will visit this hotel again with my family as soon as possible.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YounggonNam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 24 December 2013
Dear Young Gon Nam

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts and services offered. Moreover we highly appreciate for deciding to return with your family and we are eagerly waiting to welcome you

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed 7 December 2013

My first trop in Vietnam, but the 1st meal in hotel is give me the best feeling than the other country.
The Vietnam slice beef rice noodle, and continuous in coming 1 week breakfast....

The service is very kind from the person, very good.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 10 December 2013
Dear Jary L

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you thoroughly enjoyed the Vietnamese food, especially the sliced beef rice noodle "Pho".

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 December 2013

Last november we stay and this hotel, great food, very friendly staff, great and big rooms and centrally located, the only thing they need to improve is the humidity smell at the business center but I truly recommend it been myself a Hotelier in Mexico.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose Juan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 10 December 2013
Dear Mr. Jose Juan

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and highly appreciate your touching points regarding the facilities and the service offered by our staff. We also thank you for pointing the issue of Business Center and we do our utmost to eradicate this humidity smell by using all the resources.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 6 December 2013 via mobile

I've stayed here 1 week for business trip and leisure.
The hotel is beautiful and quite well organized. Breakfast is variety enough for many nationality to enjoy and quality is good. The girl who hostest you in front of breakfast room is very kind, very smiley, and actively help you to get the good place enjoy breakfast eventhough you're in rush. I remember her name is Jemma Phuong.
The room is neat, well design and calm. Really good to spend your lazy day here. So imprssive to be here.

Stayed December 2013, travelled on business
Helpful?
Thank Gahnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 10 December 2013
Dear Sir/Madam

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay for a week and highly appreciate your touching points regarding the facilities and the service offered by our staff. Special mention of Jemma Phuong will surly be an encouraging factor for her as well as the others.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberystwyth, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 December 2013

First class service from friendly attentive staff. The rooms were excellent and food likewise. An extensive dinner menu and wine list complemented by finely cooked food.. Breakfast was a delight both in taste an choice. The Manager took time to talk to us at length and assist with wifi technicalities. The location is central but its a shame that the supermarket next door looks so shabby. Recommended

  • Stayed November 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 10 December 2013
Dear Mr. & Mrs. David

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and highly appreciate your touching points regarding the facilities and the service offered by our staff.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

We only spent one night here due to limited time but the hotel and staff were excellent. Rooms are stunning and very comfortable. Only had breakfast here which was excellent. Would definately recommend this hotel.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michele R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 10 December 2013
Dear Sir/Madam

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay. Regret to learn that you could not enjoy another extra night where you could have experience all the facilities & services in the hotel. We highly value your initiative to recommend this hotel to other.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Indochine Palace

Property: Indochine Palace
Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Region: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hue
#3 Luxury Hotel in Hue
#5 Spa Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
Price Range (Based on Average Rates): £
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Official Description (provided by the hotel):
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 
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Also Known As:
Best Western Premier Indochine Palace Hotel Hue

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