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“we will back for next holiday” 5 of 5 bubbles
Review of Indochine Palace

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Indochine Palace
Ranked #10 of 120 Hotels in Hue
Dubai, United Arab Emirates
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“we will back for next holiday”
5 of 5 bubbles Reviewed 3 June 2014

beautiful hotel with the best room and bed ever i have,huge international breakfast with assorted spare,staffs are very friendly and welcoming,large swimming pool.
the hotel situated just few minutes walk from all the attractions in the imperial city of hue.
the only problem that we dont have enough time to explore all the hotel services.
just beautiful hotel in hue and that sure we will come back

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lavena90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWP-IndochinePalace, Rooms Division Manager at Indochine Palace, responded to this review, 6 June 2014
Dear Sir/Madam

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the comforts, facilities and services offered by our staff.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,165 reviews from our community

Traveller rating
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    195
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See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 June 2014 via mobile


We have been traveling around Vietnam for a while and this has been the best Hotel, by far. From the warm smiling faced welcome, Front desk, Restuarant, Poolside through to the Spa service, one could not ask for any better. 5 Star international standard throughout. Very accommodating and all the staff speak excellent Engllish. Crisp clean linen to delicious food - amazing! Live violin, flute and piano trio played in the lounge every evening which was very relaxing and pleasant listening music. The most relaxed vacation we have had in a very long time. This hotel is a definite destination for a peaceful,stress-free vacation.


Karen-Leigh & Dejan

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Dejan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWP-IndochinePalace, Rooms Division Manager at Indochine Palace, responded to this review, 6 June 2014
Dear Mr. & Mrs. Dejan

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the comforts, facilities and services offered by our staff. Your points are certainly encouraging for our staff.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quito, Ecuador
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

Our room was very modern, luxurious and clean. This hotel is located in the central part of Hue and near many small stores. The staff was always helpful and attentive. The food on the breakfast buffet and the choices on the menu were all very delicious and plentiful. The hotel has a large outdoor pool and nice gym. The hotel is located one block away from an indoor shopping mall and an outdoor vegetable and fruit market. I would definitely stay in this hotel again.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 23 May 2014
Dear Ms. Edith

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the comforts, facilities and services offered by our staff.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 May 2014 via mobile

We stayed here for three nights at the end of our trip. It is real luxury (at a very reasonable price) with facilities and staff of a true 5 star hotel. From the warm personal greeting from the manager (from Sri Lanka) to the fun chats with Bich/ Bella the service was perfect. The pool, gym, restaurants etc are great and it is just up the road from the river and all the attractions.

Stayed May 2014, travelled solo
Helpful?
3 Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 23 May 2014
Dear Mr/s Helen C.

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the comforts, facilities and services offered by our staff.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Fabulous hotel, with one of the largest swimming pools I have ever seen in a city hotel (and I have seen many). Very helpful staff. Located next to a shopping plaza with a large supermarket where one can pick up water, soft drinks, beer, munchies and other such things. Excellent breakfast buffet. Well appointed, large and comfortable room. My only quibble is that the bathroom is in the 'open' style that is now all the rage. The WC and shower are in compartments that open directly into the room, which can be awkward if one is sharing a room with a friend who is not a significant other.

Room Tip: My friends and I had 3 rooms, and they were all great. I doubt there is a bad room in the house.
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Ed T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 23 May 2014
Dear Mr. Ed

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the comforts, facilities and services offered by our staff. However we are regret to note that our unique design of the bedroom did not suit your taste.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Excellent reception on arrival. Lovely room with small balcony overlooking the pool - very quiet. The room was one of the most comfortable. A small problem with cold food with the room service Mentioned it to reception , they were very professional and dealt with it immediately Very good breakfast with great variety. Big C is 4 min walk away if you need anything. One place I would recommend if you go out to eat in the evening is LA CARAMBOLE 19 Pham Ngu Lao Street, great food at a great price close to the hotel . The food in the hotel is great. We took a tour of the citadel which was organized by the hotel, again the service from the hotel cannot be faulted. Didn't need to leave the hotel for a drink, the bar was great and they had live classical music in the evenings , so relaxing. The pool and gardens of the hotel were excellent and so was the gym. I will certainly return. Superb hotel.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank StephenKnights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 23 May 2014
Dear Mr. Stephen Knights

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the comforts, facilities and services offered by our staff. However, please accept our sincere apologies for the bad experience you had with our in-room dining services

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

Took my family here for 2 nights. Although weather was a letdown (rain), kids and adults alike had a lot of fun. Big C shopping center is nearby (5 min walk), spa service was fantastic (try out the happy hour specials), food was excellent.

Rooms are spacious, lovely old-school decoration. No problems with wi-fi so ended up downloading movies from itunes.

Overall, perfect stay, very surprising.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BarryChoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dammika N, Rooms Division Manager at Indochine Palace, responded to this review, 23 May 2014
Dear Mr. Barry Choi

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate and would thank you for taking time to share your experience at the hotel on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we thank you for explaining your experience with the hotel.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Indochine Palace

Property: Indochine Palace
Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Region: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hue
#2 Luxury Hotel in Hue
#4 Spa Hotel in Hue
#7 Family Hotel in Hue
#8 Romantic Hotel in Hue
Price Range (Based on Average Rates): £
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Official Description (provided by the hotel):
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 
Reservation Options:
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Also Known As:
Best Western Premier Indochine Palace Hotel Hue

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