We arrived very hopeful of the reviews we had read and the ratings about this place and for a very affordable price too, a superior room for just under £8 per night for a superior (on agoda). however we didn't have a chance to book online as we leaving from a wifi area so we took the prices down and address for when we got to hue. upon arrival the staff we're rude, the woman tried to charge us $25 dollars for a standard room, we obviously argued and showed her the price we had seen. she then proceeded to lie and said she had no rooms and that all the internet booking sites we're wrong. we then sat in the hotel lobby and had to book on the internet using our phones for the hotel we we're sat in, unbelievable. She had just tried to rip us off. The woman was then clearly cross about what we had done and when we checked in she gave us a awful smelling room with twin beds- we had booked a double. We went back to complain and finally got into a nice clean room. Things we're starting to look up. Until the next morning when they rang the phone in our room before 7am to say that breakfast would be starting, we we're both fast asleep and they woke us up and never apologised. then someone came banging on our door about 40mins later demanding to clean our room. My boyfriend said no obviously as it wasn't even 8oclock. How ridiculous. Will never stay here ever again. Also it advertises a pool which is absolutely disgusting I wouldn't even put my feet in it and air con in rooms is poor also. Was disappointing after looking forward too it.
- Official Description (provided by the hotel):
- Hue Smile Hotel prides itself in consistently providing quality, comfort and exceptional value. All of its 54 rooms and suites are stylish yet comfortable, ensuring a pleasant stay whether for business or leisure. At Hue Smile Hotel every modern comfort and convenience is available - air-conditioning, color television, mini-bar, hair dryer, tea/coffee making facilities, IDD telephone with voice mail. The entire property is also fully equipped with wireless broadband access internet in all public areas as well as private areas. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, HostelWorld and Ctrip TA so you can book your Hue Smile Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.