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“great hotel”

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Holiday Diamond Hotel
Ranked #4 of 120 Hotels in Hue
Certificate of Excellence
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great hotel”
Reviewed 14 August 2014

We stayed in this hotel only 1night but i would come back. Arrived before check in time but they said our room will be ready in a few mins. We were welcomed with fresh juice and cold towels which were great to refresh after 24 hours on the bus from Hanoi. Rooms were very clean, had very good wifi and also desktop computer in the room which was a big plus. Breakfast was yummy, lots of fresh fruits, pancakes, eggs etc. Staff was very friendly and helped us organise car from Hue to Hoi An.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Malgorzata W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,118 reviews from our community

Traveller rating
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    278
    43
    3
    0
See reviews for
267
1,050
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8
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Newry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2014

Customer care in this hotel is TOP CLASS! Even before I started my trip I was contacted by Jenifer to confirm my pick up from the airport. I was than greeted by Dat who was waiting for me on the street holding an umbrella as it was raining. In the hotel reception I was met by lovely staff, they had a table set for me with refreshing drinks, fresh fruit and a cold towel (very appreciative after a long trip from Ireland). My room was good size with a big comfy bed and air conditioner. Towels, fresh fruit, water were replenished every day. Breakfast was served with smiles big doses of happiness and good energy. All enquiries were handled swiftly and very professionally. Even when my friend’s credit card was swallowed by an ATM machine we were told not to worry and literally in no time everything was sorted.
Thank you to all the staff in Holiday Diamond Hotel for your hard work, kindness and helpfulness!!!

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gvidas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graz, Austria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 August 2014

A really pretty and nice hotel. The stuff is friendly the rooms a really clean, the breakfast is good. It was the best hotel I have stayed while my trip threw vietnam. This is a hotel you really feel like home when you live in!!!!!

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Magdalena_B89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 August 2014

we stayed only one night at the holiday diamond however they could not have been more welcoming, we arrived from a motorbike tour and immediately they took our bags let us sit down with a drink and cold towel before having to check in or faff about. anna on reception was very helpful and planned our next day in hue as we had limited time to see the sights. the room was spacious and breakfast was excellent, cooking your requests to order at great speed. All in all a great hotel and excellent value!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Caitlin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Groningen
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2014

Customer care is written with a capital C. The employees are very kind and have a good sense of humor! They will help you with everything. The rooms are nice as well and the breakfast was excellent.

We used the laundry service of the hotel and reveived our 2 backpacks of clothes back after just 5 hours.

Helpful?
Thank Bram_88
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Beijing
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 August 2014

Very friendly staff. Even met us from the taxi when we arrived to help our luggage which was a good 200m walk. Lovely girls on reception. Amy took me to the pharmacy and helped get me medicine for my illness and was so friendly. Great location with everything on your doorstep. Would totally stay here again. Lovely people and hotel. Lift is very 'friendly!'

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Adrian71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
Reviewed 4 August 2014

We had a great time here, the rooms were very clean, you get excellent value for money, and the staff are fantastic. We were only here for 2 nights but would have loved to stay longer. The breakfast is great quality and the staff were hugely helpful in booking day trips, suggestions for restaurants, and things to do. Great location. Definitely book.

Room Tip: All good. Top floors have a balcony.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Sam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Diamond Hotel

Property: Holiday Diamond Hotel
Address: Number 6 Lane 14 Nguyen Cong Tru street, Hue 0084, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #4 of 120 Hotels in Hue
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Diamond Hotel 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
Located in the center of Hue city and in little street. Precisely because of this, will give visitors a sense of the quietest, most comfortable, the safest in the middle of downtown... ... more   less 
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