We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“La Residence Hue. Wonderfull hotel, staff and management”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
La Residence Hue Hotel & Spa
Ranked #12 of 125 Hotels in Hue
Certificate of Excellence
Reviewed 6 August 2012

I recently spent 4 days at this Hotel. The Hotel and gardens are beautiful. We had a large Riverview room overlooking the Perfume River and the Citadel. The stay was all the more wonderful because the quality of the management and stafff is 1st class. EVERYONE was friendly. Good morning Madame from all the staff, including the gardeners, made for a very warm stay.
I am planning another trip and will stay even longer at La Residence. Thanks to Mrs Tam, reception staff, pool staff, wait staff and anyone I may have overlooked.

Room Tip: The Riverview Deluxe rooms are large and have an small sitting room. It's a bit hot on the balco...
See more room tips
  • Stayed: July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ShazzaW_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded 9 August 2012

Dear ShazzaW_12
On behalf of the team may I say how grateful we are for the time you have taken to post your valuable comments on Trip Advisor. It is very rewarding for the entire team to see your positive feedback regarding your recent stay at La Residence.
It is great to read that you have had an enjoyable experience at the hotel in particular; over all wonderful hotel & garden, the views of the Perfume river, everyone was friendly & especially the warm greeting every morning. We also noted your kind words that our team is first class. Please rest assured that all your points will be passed along to the team; this is a great motivator & they will also act as a great guide for future visitors when researching hotels in Hue.
Finally many thanks for choosing La Residence for your recent visit to Hue and please do not hesitate to contact me when you would like to return and if have any friends or family visiting the hotel in the future.
Anthony J. Gill
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,326)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,410 - 1,416 of 2,326 reviews

Reviewed 5 August 2012

Interessting architecture ( art deco), the old frensh gouverners residence has been transformed in a five star hotel. Very good an central location. Installed in a park, so the rooms are very quite. Nice pool an exellent restaurant ( we only took breakfast, but there traditionnel vietnames noodle soups were exellent.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Francois B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2012 via mobile

It was a nice surprise to get upgraded upon arrival and a welcome drink to cool down.
Breakfast was a good buffet with a large selection.
Having just travelled to three otheromit standing 5 star hotels it just lacked a little bit in comparison. Perhaps the bedding not as plush More of a family/resort feel I guess. The pool was very nice.

Also treated my girlfriend and myself to a 90 minute Thai massage which was good, but felt cheated when it only went for 75 minutes. It's a small thing but when you're paying top dollar for the services it shouldn't happen.
Would recommend to families, not to young couples.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank L0M0ND0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded 30 July 2012

Dear Lomondo

I would like to take this opportunity on behalf of the entire team to thank you for choosing La Residence for your recent stay in Hue & thanks for taking your time to post the valuable comments on Trip Advisor.

It is very rewarding to read your specific comments pertaining to the room upgrade on arrival & the welcome drink; great breakfast buffet; nice swimming pool. Please rest assured that all your feedback will be shared with the entire team as they find this very motivating.

Regarding your feedback on the bedding and the overall feel of the hotel it is definitely true that our luxury is more understated than some other 5 star properties; we are a very pure art deco designed hotel.

We would like to kindly inform you that your feedback on Le Spa has been discussed internally today with the Spa team; we have ensured they revisit the operating standards pertaining to the treatment times and announcing the same to our guests to avoid further instances.

Finally, please do not hesitate to contact me if you have any friends/family visiting Hue in the near future.

Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2012

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank leetaey
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded 7 August 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 July 2012

This hotel is large and very grand. It has a big swimming pool with good poolside service and a good restaurant. The rooms are excellent, as is the breakfast.
Most of the staff spoke good English and Hai in particular was extremely helpful. She made our onward flight booking for us and also sorted out an issue with our previous hotel in Hoi An, dealing with everything in a professional and efficient manner. Without her help the outcome may have been very different. Her help with our shopping was greatly appreciated as was her attention to every detail of our stay - this included use of her own computer when the business center machines didn't have the software that I needed.
Excellent value for money and a nice taste of luxury after having spent a couple of weeks in small hotels along the way.

  • Stayed: July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded 30 July 2012

Dear M M
First of all thank choosing La Residence during your recent visit to Hue and for posting your kind and positive comments on Trip Advisor. It is truly great for future guests when they are researching destinations in Hue and Vietnam.
It is also great to read that you have enjoyed the hotel experience so much as you have outlined in particular your positive reference to grand hotel; great swimming pool with good service; good restaurant; room & breakfast are excellent.
We are working very hard in all areas and I can say the whole team is committed to providing the best possible service to all our guests. I am grateful for your overall positive feedback on the hotel and especially the comments regarding Ms Hai at the Front Office; rest assured these will be passed on to her directly from me.
Please contact me directly if you wish to return or if there are any friends or family members we can welcome to the hotel in the future.
Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2012

Excellent staff service and food quality. Creme brûlée selection not to be missed! Swimming pool and facilities make hotel a good choice to mix sight seeing and relaxation.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jurptk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded 30 July 2012

Dear Jurptk
On behalf of the team may I say how grateful we are for the time you have taken to post your valuable comments on Trip Advisor. It is very rewarding for us to see your kind feedback regarding your recent stay at La Residence.
It is great to read that you have enjoyed your experience at the hotel in particular; the excellent service, food quality (especially the crème brulee being a highlight), Swimming pool and finally the hotel facilities. Please rest assured that all your feedback will be shared with the Food & Beverage team accordingly; this is a great motivator.
Finally many thanks for choosing La Residence for your recent visit to Hue and please do not hesitate to contact me if you have any friends or family visiting the hotel in the future.
Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2012

We stayed at La Residence on a 50% off deal with our family of 5 in 2 connecting rooms. So we think it wass very good value The hotel lives up to its M Galllery billing as memorable hotel and the Vietnam Tourist Board's 5 stars are well-earned. The two blocks either side of the orignal Art Deco govenor's residence (where the lobby, bar and lounges are located) are sympathetically designed in Art Deco style and the rooms furnished similarly. The beds were comfortable, the rooms well-appointed, the bathroom was large and well-laid out. The hotel staff were efficient and friendly. Our only complaint was the tour desk/concierge was not very helpful when we asked for assistance to book sleeper train tickets on to Hanoi. It was clear from her response that she did not wannt the bother of doing this herself and told us that we could book them ourselves the next day. We tried this only to discover that all berths on both trains we asked about had already been sold. We had to then arrange flights at very short notice. However this did not detract from what is a beautiful hotel with the rest of the staff being very attentive and helpful. The location, while not in the centre of Hue, is only a pleassant 20 minute walk along the bank of the Perfume River and because it is away from the centre it is more peaceful. We were very immpressed with our stay and will defintely be looking out for further M Galllery bargains!

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NVMoggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHue, General Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded 7 August 2012

Dear NVMoggs
I would like to take this opportunity to thank you for taking the time to post your valuable comments on Trip Advisor and for choosing La Residence for your recent visit to Hue.
It is great to read your very positive synopsis of our hotel and kindly rest assured that all your feedback will be shared with the team accordingly. We are happy to see that you like the hotel design and the hotel furniture as well as the location and room comfort. Also thank you for your assessment on value for money at our hotel as this is very useful for future guests/visitors when they are researching online.
We would like to inform you that the Concierge feedback has been shared with the team accordingly. Please accept our gratitude for being so understanding & thank you for the opportunity to correct this issue.
Finally, please do not hesitate to contact me directly if you need anything further or if you have family/friends coming to Hue in the near future.
Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hue hotels
1.2 mi away
Indochine Palace
Indochine Palace
#10 of 125 in Hue
1,447 reviews
0.9 mi away
Hotel Saigon Morin
Hotel Saigon Morin
#22 of 125 in Hue
1,587 reviews
0.9 mi away
Imperial Hotel
Imperial Hotel
#24 of 125 in Hue
1,180 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Hue Serene Palace Hotel
1 mi away
Eldora Hotel
Eldora Hotel
#14 of 125 in Hue
1,034 reviews
1.2 mi away
Moonlight Hotel Hue
Show Prices
Show Prices
Show Prices

Been to La Residence Hue Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about La Residence Hue Hotel & Spa

Address: 5 Le Loi Street, Vinh Ninh Ward, Hue, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hue
#2 Luxury Hotel in Hue
#2 Family Hotel in Hue
#4 Romantic Hotel in Hue
#5 Spa Hotel in Hue
Price Range: £122 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — La Residence Hue Hotel & Spa 5*
Number of rooms: 122
Official Description (provided by the hotel):
Step back in time to Art Deco's golden age with a stay at La Residence Hue Hotel & Spa. Nestled along the fabled Perfume River and overlooking the imposing Imperial Citadel - once home to Emperors and now preserved as a UNESCO World Heritage Site - La Residence is a one-of-a-kind masterpiece. Endowed with opulence and warmth, this former residence of the French "Resident Superieur" has been painstakingly restored and refashioned into an enchanting luxury boutique hotel with 122 guestrooms and suites, which offer visitors the chance to relive the pleasures of a bygone era. Food is a passion at Le Parfum Restaurant. Visitors will delight in a fusion menu of Vietnam and Europe's very best culinary traditions. Allow yourself to be swept away with the signature cocktails "La Residence Monsieur and La Residence Madame" in the cozy ambiance of Le Gouverneur Bar. Indulge yourself in our award-winning Spa and relax by the large saltwater swimming pool overlooking the river. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Ebookers, TripOnline SA, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your La Residence Hue Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Residence Hue Hotel Hue
La Residence Hue Hotel And Spa
La Residence Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing