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“Impressive !”
Review of Imperial Hotel

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Imperial Hotel
Ranked #26 of 120 Hotels in Hue
Certificate of Excellence
Catania, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Impressive !”
Reviewed 16 May 2012

The hotel is great, when my wife and I arrived, we were welcomed enthusiastically thoroughly. The friendly staff with a smile always on lips. Our room had a fantastic view on the Perfume River. The rooms correspond to international 4 stars standards. It was large, spacious, very clean. Bed is very soft and comfortable, nice bathroom, hot water always ready. We enjoyed the buffet breakfast with a lot of variety. There is a bar on the 16th floor, I loved it ! We would definitely stay here again !

  • Stayed May 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Gintare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
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English first
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2012

The Imperial was a great hotel very close to the center. The staff was really professional, friendly and helpful. Breakfast was also good and with enough selection of food and juices. We had a very good stay and will come back to stay one day.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hwong3410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
110 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 12 May 2012

A grand hotel near the river in Hue. We had a deluxe riverview room which was spacious, comfortable and well appointed. As others have commented, the WIFI did not work on the upper floors and the pool area and gym are on the small side. The breakfast buffet was adequate to good with a reasonable choice.

The real plus were the staff who were most helpful. We booked independently and all our arrangements, including transfers, were handled very quickly and efficiently by email. We found that same high level of service at the hotel.

Overall we enjoyed our stay at the Imperial though it seemed rather empty during our stay. The roof bar offers the best view in Hue and is not to be missed.

Room Tip: A corner deluxe riverview room on the upper floors is best
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Twofreespirits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial H, Director of Sales at Imperial Hotel, responded to this review, 25 May 2012
Dear Twofreespirits,

Thank your for review of Imperial Hotel. We realized there are always room for improvement, especially with the Wi-Fi issue that you mentioned. We are currently and continually working to make sure our guests get the quality facilities and service they deserve. We are delighted that our staff could help you and provide you with the quality of service you deserve. We hope you will visit us again in the near future.

Thank you,
Nguyen Thi Ngoc Hoai
Director of Sales
dos@imperial-hotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Aus
Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 8 May 2012

The staff are an absolute credit to this hotel. They could not be any more friendly, polite or helpful. The hotel is awesome - huge and impressive foyer with free internet (that works!) Our riverview room was spacious and clean with free wireless internet (that seldom works!). Very comfortable bed and pillows. Breakfast full of choice. Great pool area. Reasonably priced drinks by the pool or the lounge. Hotel is a short walk from the river and restaurants/bars.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sid_Fernwilter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial H, Director of Sales at Imperial Hotel, responded to this review, 25 May 2012
Dear Sid_Fernwilter,

Thank you for your review of Imperial Hotel. We are very delighted to find that your stay at Imperial Hotel was a positive experience. We hope you will visit us once again in the near future.

Thank you,

Nguyen Thi Ngoc Hoai
Director of Sales
dos@imperial-hotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 8 May 2012

This is probably the best hotel in Hue. We stayed several nights and had a great corner room overlooking the Perfume River. It was walking distance to almost everything we wanted to see and do. Even walking to the train station to book our trip to DaNang was easy. The staff were great, the rooms comfortable. My wifi worked perfectly and we couldn't have happier staying there .

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank E Dianne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 May 2012

We bookrd Imperial Hotel with the support of Columbus Cruise and found our that this property was a fantastic place to benefit a part of our holidays. The Imperial is conveniently located near tourist such as the local market, pagoda, Citadel and fine art museum... The staff ran out of their ways to feed our stay with the best possible moments. The rooms was sizable, comfy and gifted with a breathtaking view over the river. The pool was completely refreshing. Needless to say, Imperial will be surely listed our next plan to Hue.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Rooms
Helpful?
1 Thank jesus t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne
Level Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 May 2012 via mobile

We stayed 3 nights in this hotel which is very good. Extremely friendly staff, amazing pool, well located, great views, good breakfast, it is definitely worth it.
My only negative comment would be the food that is rather average for such a place and very pricy. ( we opted for Nina's Cafe just 5 minutes walk which is just delicious and cheap, in a very simple setting).

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nelson D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial H, Operation manager at Imperial Hotel, responded to this review, 28 April 2015
Nelson D,
Thank you for taking time to give generous comment about us. It's people like you to help our hotel get known by global. All we hope now that you make it a habit of choosing us for your staying whenever you are in Hue city.
Best regards,
Nguyen Ngoc Tung/Mr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: 08 Hung Vuong Boulevard, Hue 530000, Vietnam
Region: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Hue
#8 Family Hotel in Hue
#9 Luxury Hotel in Hue
#12 Spa Hotel in Hue
#16 Romantic Hotel in Hue
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Imperial Hotel 4.5*
Number of rooms: 195
Official Description (provided by the hotel):
Hue, the ancient capital of the Nguyen Dynasty, is the junction where northern and southern ecosystems meet. Hue boasts charming rivers, verdant hills, ancient pagodas and churches, and a rich history. Hue remains a must-see destination when visiting Vietnam, not only because of its cultural values and history, but also for its beautiful landscape and people. The majestic 16-floor Imperial Hotel Hue is nestled along the famous Perfume River, conveniently close to all the historical sites that this UNESCO World Cultural Heritage city has to offer. Imperial Hotel’s well-appointed rooms and suites come beautifully furnished with classic wooden floors and panoramic river and city views. The extensive hotel facilities comprise of the Hub Beer lounge and Restaurant, the OV Club Casino, Royal Spa, Yoshihara Restaurant, Imperial Restaurant, King's Panorama Rooftop Lounge at 16th Floor, Starlight Lounge - Highest Restaurant in town, four state-of-the-art meeting rooms, and much more. Come and explore the best of Hue has to offer. ... more   less 
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Also Known As:
Imperial Hotel Hue

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