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“Nice, but some work remaining”

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Havana Nha Trang Hotel
Ranked #16 of 209 Hotels in Nha Trang
Pattaya, Thailand
Level 5 Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice, but some work remaining”
Reviewed 5 March 2014 via mobile

My friend and I are at the end of a ten day stay at Havana. We have mostly enjoyed it, emphasizing friendly staff, good food, nicely decorated rooms with good king size beds and delicate bath rooms.
Unfortunately, the sun beds on the hotel beach are too few, and for some reason they were occupied with towels on them even before there were people on them. The bed attendant seemed uninterested in accommodating us the three times we tried. So we ended up paying for beds at another facility further south on the beach.
The swimming pool on the fifth floor has an unfortunate construction creating sort of a wind tunnel blowing strong winds. It needs more shelter.
The rooftop bar is not completed yet and was therefore not open during our stay.
With a few changes, Havana would become a real top end hotel!

Stayed March 2014, travelled with friends
Helpful?
2 Thank Roald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Level 5 Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 March 2014 via mobile

Just an okay stay. I was hiring the room just for sleep anyway, as my company had an event in this hotel. The room was facing the ocean, very good view. I found it quite refreshing, as I was really tired from the traveling. Was trying to contact room service several times to ni answer. I just gave up and headed out for food instead. Breakfast was great, huge selection, but it turned out I did not eat that much anyway. Quite and expensive hotel I must say. I would expect more from this hotel for what I was paying for.

Stayed March 2014, travelled on business
Helpful?
1 Thank SolesTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2014

Hotel was new - Many of the floors not complete and the skybar not ready. Beach tunnel not finished either. We knew this but took the risk and stayed there.

Maybe in 12 months or so you could give it a go but its just not ready.

Rooms are good with a great view on the beach. Finished OK. WiFi didnt work so we got a modem for the room.

Breakfast was AMAZING! huge selection of everything!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maleny Qld
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 February 2014

I have dropped the rating for this as it won't suit everyone. Check in and check out were pretty ordinary. The location is great as are the sea views. It is a very big hotel and we were there during Tet, so it was very busy, but the staff are great, really well organised. It is favored by the Chinese and a share of Russians, so getting in and out of elevators is the usual bad experience, but the elevators are very fast. The breakfast is good and again well organised. The pool is on the fifth floor and is mainly undercover. We had no problems getting a sun bed and the pool snacks and drinks are good. We had some trouble with hot water and the staff increased the temperature, but it didn't help. Wifi was patchy in the rooms but fine at the pool and reception. They have a remote controlled light in the room and it seems that the neighbors remote works on your light so we had a lot of fun playing switch off the light at night. Didn't complain as it was too much fun. We slept well.
Congratulations to the management for having well trained staff. If you don't mind sharing with rude guests it may be for you.

Room Tip: Sea view any level as the elevator is fast
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dickmaleny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W.Looe Cornwall
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 February 2014

We had to check in here at last minute due to where we were booked in by travel agents ( Nha Trang Lodge) (do not go)
How ever we were very lucky to find this hotel, luckily for us they were able to accomodate us for our duration.
Rooms are spotless, attention to detail amazing,
All staff can not be more helpful.
Congratulations to you all
A wonderful hotel

Room Tip: The suites are worth the extra. All in all PERFECT
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank annie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
Reviewed 3 February 2014

We stayed 2nights at this hotel. Actually, we wanted stay at Sheraton hotel but because of travel budget and some of review from the internet,we choose to stay Havana hotel. First of all, view from hotel is amazing, we stayed 37th floor, we were able to see ocean view that was the best thing while we were staying in Nha trang. The room condition was very tidy and clean, and hotel staffs were very kind.We arrived early morning, but they did let us check in even 8am in the morning!!
I used to stay in 5star hotels most of time because of my job. When it comes to hotel ranking,this hotel might be 4.5star,not completely 5star hotel.However,if I go to Nha trang again,I definitely choose to stay this hotel again. This one has such a nice view from the room!!
Hotel spa,Its located in5th level,if I remember correctly.We went down around7pm, closing is 10pm.We wanted use jacuzzi but it was too cold to go inside.There are two types of sauna-stem and dry one.Its not quite big but most of time,its not busy and it was also clean so good to use it.

Room Tip: All rooms are ocean view,its better to have upper levels room so you can see all view of ocean.We st...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swingapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oahu, Hawaii
1 review
Reviewed 1 February 2014

I booked a deluxe seaview room and stayed 2 nights 24dec13 and checkout on 26dec. That is a hightest hotel in NT city and location was wonderfull. The city view was so amazing with sunrise and beach, the tunnel under the most beautiful boulevard of city opened for guest can goto beach and safety. The breakast and staff were fine. Thanks for all and hope to back soon.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fried A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Havana Nha Trang Hotel

Property: Havana Nha Trang Hotel
Address: 38 Tran Phu Street, Loc Tho Ward, Nha Trang, Vietnam (Formerly Best Western Premier Havana Nhatrang)
Region: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 209 Hotels in Nha Trang
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Havana Nha Trang Hotel 4.5*
Number of rooms: 1260
Official Description (provided by the hotel):
The BEST WESTERN PREMIER Havana Nha Trang Hotel is centrally located, overlooking Nha Trang Bay. There is plenty to keep you occupied while visiting us. Whether you are planning a romantic getaway or a family vacation, there is something for everyone. The hotel is easily accessible, just 40 minutes from Cam Ranh Airport and ten minutes from Nha Trang Railway Station. ... more   less 
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