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“The perfect staff and service!”

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Deluxe Hotel Yerevan
Ranked #10 of 70 Hotels in Yerevan
Certificate of Excellence
Reviewed 4 October 2013

All your expectations compared to European hotels will be satisfied. The staff is good and very helpful, and service is excellent. Rooms are clean, comfortable, good decorated and clean. Free WiFi, sauna, TV, clean bathroom equipped with all necessary staff, good breakfast, a lot of smiles and positive energy.
It is absolutely hospitable hotel, where you are always welcome! I would rather say that staff will meet all your wishes. Highly recommended.

  • Stayed: September 2013, travelled with family
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6  Thank KristinaBellezza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shushan_13, Менеджер по обслуживанию клиентов at Deluxe Hotel Yerevan, responded to this reviewResponded 3 July 2014

We would like kindly to thank you for your positive mark for your recent stay in Yerevan Deluxe Hotel.
We are glad that you liked our hotel with it`s conditions and facilities and enjoyed your rest.
Let us once again express our gratefulness for you valuable time and we will be glad to welcome you again in Yerevan Deluxe Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (203)
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80 - 86 of 203 reviews

Reviewed 23 September 2013 via mobile

This hotel supersedes the service at the Marriot right in republic square!

I am extremely impressed with how they execute a personal service approach in their service.

Their colleagues are amazing. Everything that you ask - they will try and do everything to make everything easy for you. I am a hotelier trainer and having had that as a profession, I am clearly overwhelmed on their hospitality.
One example was when the owner saw me sitting in the lobby and doing a skype call. He asked the reception why I am not using the wifi in my room... Without saying a word, he went to the second floor, checked the router and spoke to me that the router is working and if I can check if its fine already. I was shocked. Surprised at the same time, impressed! It worked and he aplogized of the inconvenience. I wasnt even bothered at having it at the lobby and wasnt really thinking of it so to speak.

The BBQ Chicken meal in the restaurant is also one of the best I had in comparison to those other restos you see in Republic Square.

I was at the marriot and they lack the personal service and when I asked them about their restaurant, i was just informed to check at the lobby lounge. Really not impress but in this hotel, it doesnt feel like its a 3 star. Service is definitely a 5 for me!

Well Done to the team and management!

I will definitely stay here again and tell my friends of your hotel.

  • Stayed: September 2013
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3  Thank Abigail O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shushan_13, Менеджер по обслуживанию клиентов at Deluxe Hotel Yerevan, responded to this reviewResponded 3 July 2014

We would like kindly to thank you for your positive mark for your recent stay in Yerevan Deluxe Hotel.
We are glad that you liked our hotel with it`s conditions and facilities and enjoyed your rest.
Let us once again express our gratefulness for you valuable time and we will be glad to welcome you again in Yerevan Deluxe Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2013

Besides lovely and helpful staff, the breakfast and free Wi-Fi are also excellent.
But while leaving there was no one to help us to carry our bags through stairs and there is no elevator in the hotel.

  • Stayed: July 2013
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1  Thank Asvadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shushan_13, Менеджер по обслуживанию клиентов at Deluxe Hotel Yerevan, responded to this reviewResponded 3 July 2014

We would like kindly to thank you for your positive mark for your recent stay in Yerevan Deluxe Hotel.
We are glad that you liked our hotel with it`s conditions and facilities and enjoyed your rest.
Let us once again express our gratefulness for you valuable time and we will be glad to welcome you again in Yerevan Deluxe Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2013

Staying in The Yerevan De Luxe Hotel will pleasantly surprise you. The hotel offers you much more than what you expect from a 3 star hotel: Light and bright spotless rooms, good size bathroom with soap shampoo and shower gel dispenser, wall mounted makeup mirror, Hair Dryer and slippers.
The rooms are equipped with flat screen TV, air conditioning and small but comfortable sitting corner . This hotel offers you free WiFi,sauna, buffet style good breakfast, and high level of hygiene and a warm atmosphere handled efficiently by Mr.Hapet the owner and his excellent and friendly staff. The hotel is located at the corner of Komitas and Papazian streets, the location is not very central but 10-15 minute inexpensive cab ride will take you to the Hanrapetu'tyan Hraparak, center of Yerevan.
I stayed for 7 days last June. The 2 young ladies at reception Miss. Shushan and Miss.Liana were genuinely interested in making my stay as comfortable as possible. Thank you !

  • Stayed: June 2013, travelled solo
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4  Thank Agoppe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shushan_13, Менеджер по обслуживанию клиентов at Deluxe Hotel Yerevan, responded to this reviewResponded 3 July 2014

We would like kindly to thank you for your positive mark for your recent stay in Yerevan Deluxe Hotel.
We are glad that you liked our hotel with it`s conditions and facilities and enjoyed your rest.
Let us once again express our gratefulness for you valuable time and we will be glad to welcome you again in Yerevan Deluxe Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

Apart from the blocked toilet, poor internet connection, broken AC, unfinished fixtures and fittings and workers coming into our room while we were there, this Hotel was ok. The room was nice, the service oscillated between friendly and indifferent and the breakfast was ok as well.

Also, we could not locate the swimming pool they have on their website, and when asked where it was, were told there wasn't one, just a sauna which we had to wait an hour for if we wanted to use. Perhaps this was an English problem, but if not I am wondering why they have a poll on their website if it doesn't exist!? They also accused us of dropping things down the toilet when it was blocked.

  • Stayed: June 2013, travelled with friends
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3  Thank humfmasterL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013

I stayed in this hotel for 10 days. The staffs are realy nice, polite and helpful, Especially the front desc Ms. Shushan :)
The break fast is simple but delicious. Some how it look likes your at your home. It was a little far from the center but aroud you can find many restaurants, coffee shop, barber shop and chain stors. There is no pool or Jacuzzi but a cozy sona can help you to relax.

Room Tip: Room No. 25 its cozy and confortable
See more room tips
  • Stayed: June 2013, travelled with friends
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1  Thank BAHAR C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shushan_13, Менеджер по обслуживанию клиентов at Deluxe Hotel Yerevan, responded to this reviewResponded 3 July 2014

We would like kindly to thank you for your positive mark for your recent stay in Yerevan Deluxe Hotel.
We are glad that you liked our hotel with it`s conditions and facilities and enjoyed your rest.
Let us once again express our gratefulness for you valuable time and we will be glad to welcome you again in Yerevan Deluxe Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2013

Great Great Value for Money much cheaper than other hotels and the quality of the rooms is great considering this hotel is only 3 star... doesnt look or feel like it at all.

I came here to visit some friends , found this hotel was cheap as other hotels were not in the city , its a little was out from a centre but you can manage with a 10 minute cab journey as they only cost £1 to get around the city so its no problem.

The hotel was very clean and was told refurbished recently and i was booked into one of the new rooms.

The hotel looked really nice inside, nice design and decor , friendly staff , they also had a big choice of breakfast every morning which was also very good.

They also have a restaurant with pizza bbq and some other foods as im not accustomed to armenian food i tried the bbq chicken and it was to say delicious as i tried it somewhere else the same thing and there was no comparison.

The hotel also had a cheeky little jacuzzi room with a sauna.. EXCELLENT even had a tv in there.

The only thing if i was being critical is that the outside didn't match the expectation inside , example when i pulled up in the taxi from the airport and saw the hotel from the outside i was not expecting it to be as good as it actually was...

definitely coming here on every trip to yerevan spend less get more here in my opinion thank you DELUXE :)

Room Tip: i had the newly finished room 19 was very well designed nice bed big bathroom and a flat screen tv v...
See more room tips
  • Stayed: April 2013, travelled solo
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4  Thank Carl K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shushan_13, Менеджер по обслуживанию клиентов at Deluxe Hotel Yerevan, responded to this reviewResponded 3 July 2014

We would like kindly to thank you for your positive mark for your recent stay in Yerevan Deluxe Hotel.
We are glad that you liked our hotel with it`s conditions and facilities and enjoyed your rest.
Let us once again express our gratefulness for you valuable time and we will be glad to welcome you again in Yerevan Deluxe Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Deluxe Hotel Yerevan

Address: Komitas ave 32, Yerevan 0012, Armenia
Phone Number:
Region: Armenia > Yerevan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #10 of 70 Hotels in Yerevan
Price Range: £25 - £38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Deluxe Hotel Yerevan 3*
Number of rooms: 25
Official Description (provided by the hotel):
This hotel is a 5-minute drive from central Yerevan with the Opera Theatre. It offers a restaurant serving Armenian and European cuisine, and a free sauna. Free Wi-Fi is provided. Yerevan Deluxe Hotel provides spacious, colourful rooms with large windows. All rooms feature air conditioning, a refrigerator, a TV with cable channels, slippers and free toiletries. A buffet breakfast is provided each day, and can be brought to your room on request. The hotel's restaurant is open for lunch and dinner. The 24-hour reception staff offers laundry and shuttle services and can organise tours and entertainment programmes. Within walking distance from the hotel, there are shops, supermarkets, restaurants and a bus stop. Barekamutyun Metro Station is just 500 metres from Yerevan Deluxe Hotel. Yerevan Train Station is 7.5 Km away and Zvartnots Airport is 16 km away. ... more   less 
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