Congratulations to the hotel management because I assume they carefully choose the staff who works there; everyone who I spoke with was courteous, helpful, and with a great attitude. I arrived to the hotel at 5 am after 30 hours of flying and layovers, well, I guess the front desk attendant saw that I looked exhausted so she just gave me the keys to my room and told me not to worry about checking in until later...thanks, I needed the rest!...Kudos to the breakfast staff, they were more than attentive, especially the hostess (please give her a raise or make her a manager, she is an example of customer service!). Finally, everyone at the front desk was extremely helful with my requests (taxi, tours, bookings) I got nothing but smiles, good attitude, and promptness. If I go back to Yerevan I will definitely DEMAND! to stay at the Congress Hotel.
- Official Description (provided by the hotel):
- Best Western Congress Hotel is a stunning hotel earning grateful reviews for its service, style and sensational location in the heart of Yerevan, city's most exciting district.Italian style, clean modern lines and cutting edge technology are combined effortlessly with traditional Armenian values of hospitality.The comfort, contemporary design of the hotel, from its business style lobby to its impressive Italian Terrace with open air swimming pool, reflects a seamless blend of friendly hospitality and relaxing atmosphere. It has 5 meeting Rooms, 2 Bars and Italian "Raffaello" Restaurant in it. It is one of the most famous business hotels located in the heart of Yerevan city business, shopping and cultural district. ... more less
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- Also Known As:
- Best Western Yerevan
- Yerevan Best Western