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“HOTEL WITH PROBLEMS. NOT QUITE CLEAN” 3 of 5 bubbles
Review of Best Eastern Hotel Metropol

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Best Eastern Hotel Metropol
Ranked #40 of 63 Hotels in Yerevan
Athens, Greece
Level Contributor
330 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
“HOTEL WITH PROBLEMS. NOT QUITE CLEAN”
3 of 5 bubbles Reviewed 10 May 2013

The Metropol is a hotel with big rooms located in the outer limits of the city center . A good 20 minutes walk to the central square and not "7 minutes walk " as said the receptionist to the Italian lady. The first impression from the bell boy (not boy any way) was rude as he made unpolitelly clear that he wanted a tip for bringing the bag to my room. The wall around the electric plugs were dirty -almost black- from the hands of the users and never cleaned. Even in the corridors. I pointed this out to the room maidens and they told me they dont clean because this floor in a couple of months ...will be renovated!!!!!
The breakfast is good but few things missing .I asked mustard for the sausagges and they did not have. They proposed me ketch up instead.The rooms are big but the baths seems to be made by ammateur technician. Hidden unclear buttons change from tap water to shower and i had to call the maidens to expalin the diabolic system. the few other Hotels with similar technical particularities at least they have attached instructions. The general feeling is that this hotel has no manager and the everyday routine is handled by the staff at will without central coordination. Needs serious imrovement .

Room Tip: Check the cleanliness of the wall around the electric plugs.
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  • Stayed May 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank BIZAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

Traveller rating
    18
    33
    25
    4
    3
See reviews for
7
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Tabriz, Iran
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 31 March 2013

Reasonable price in accordance to other hotels in Yerevan in the same grade and date.
Very good location especially if you travel by your own car. Also Bus stop towards MASHTOTS ave. is in front of hotel.
Not much great choices at Breakfast buffet.
A few people can speak and understand English however this problem is common all over the Armenia, and usually they understand Persian.
Very Clean and large rooms.
I can say that is A 4* Hotel, except its poor fitness facility.

Room Tip: We booked Junior Suite, that was very large and convenient when you travel along with children!
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  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank Babak T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 30 September 2012

good hotel in the centre of Yerevan, near to museum of Armenian history and Ararat winery factory. I highly recommend to stay there as it is really European service hotel which is rare in Armenia. English- speaking reception, big and well- furnished rooms, decent breakfast (coffee, omlette, fresh baked bread, saussages, cottage cheese). Don't pay more than 30 Euro per taxi from the airport! Ask hotel service for taxi in advance, they also can help you exchange money.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank NadiaVanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 June 2012

Our room was excellent. We spent 5 nights. Rooms were clean. Its lobby is very small. It has just two elevators and maybe you need to walk about 100 meters to enter your room. All persons requested a tip. using room telephone is very expensive.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ali J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Israel
Level Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 4 November 2011

We spend 3 nights in the hotel, and were very happy.
Location: is pretty good. just across the street from the YEREVAN ARARAT-BRANDY-WINE-VODKA FACTORY. We walked to the city center - republic square15 minutes, and to the opera - 15 minutes. On the other hand, at night, when we were tired, a taxi cost us around 600 drams which is less the 2USD.
Rooms: The hotel is quite big, with a whole new section. We were 3 couples, and all our rooms were huge... one of them was in the new section! We saw some smaller rooms, but there are a lot of big ones.
Breakfast: room is very nice. Breakfast itself was good and plenty, nothing special. Coffee - only instant.
There is a minibar in the room, and prices are very reasonable - less then 1 USD for a bottle of water. Ours were empty when we walked in. We asked to fill it up, and it was.
Lobby is nice, bar service was good, and staff was friendly and helpful.
There is a small swimming pool and sauna which we didn't use. Outside the hotel is beautiful Yerevan, don't sit in.
There is free WiFi in all hotel areas.

Room Tip: Ask for a big room.
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  • Stayed October 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank galy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 22 October 2011

Stayed in Metropol in October 2011 for 4 nights. Located about one mile away from Republic square (Town Centre) and its on the way from airport. Overall i had a great time but the breakfast was very limited. If they are promoting this hotel as a 4 star i do not agree at this point. But its clean. The sheets and towels were changed everyday. There was a problem with the toilets flush and although i mentioned it to the reception, they didnt fix it during my stay. It seemed to me as the staff did not speak good English and that created misunderstanding. Ordered a big room service in the middle of the night and wasn’t impressed with the quality. But again I cant imagine if anywhere was open at that time. Needless to say I did not try hotels restaurant ever.There was a pool and i thought i will give it a go. But again lights were off and no one there to help at 12 noon.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank allwall227059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tehran
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 18 October 2010

The Metropol hotel Yerevan : A hetel which constructed on several floors with 2 part the front building and the rear bulding . The back building seems to be added to the hotel later and you reach there through a corridor. Room on the main bulding are more spacious with better view. Other rooms are a bit little roomy , but the facilities are good and they are silent as well.
Restuarant was decorated well and the breakfast was acceeptable.
The pool was located on the -2 floor and didn't encourage me swim I liked to use the suana ( there were only dry suana and no steam suana) but the told that I should have reserved later and I need to pay the charge!
The best point I can prais is hotel staffs. They were really kind and helpfull and it was always pleasure talking to them and asking different question about places I can visit and other things.
The free WiFi internet in the lobby and restuarant was free of charge.

  • Stayed September 2010, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank reza817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Eastern Hotel Metropol

Property: Best Eastern Hotel Metropol
Address: Mashtots M. ave 2/2, Yerevan 0015, Armenia
Region: Armenia > Yerevan
Amenities:
Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #40 of 63 Hotels in Yerevan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Eastern Hotel Metropol 4*
Number of rooms: 40
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