The Metropol is a hotel with big rooms located in the outer limits of the city center . A good 20 minutes walk to the central square and not "7 minutes walk " as said the receptionist to the Italian lady. The first impression from the bell boy (not boy any way) was rude as he made unpolitelly clear that he wanted a tip for bringing the bag to my room. The wall around the electric plugs were dirty -almost black- from the hands of the users and never cleaned. Even in the corridors. I pointed this out to the room maidens and they told me they dont clean because this floor in a couple of months ...will be renovated!!!!!
The breakfast is good but few things missing .I asked mustard for the sausagges and they did not have. They proposed me ketch up instead.The rooms are big but the baths seems to be made by ammateur technician. Hidden unclear buttons change from tap water to shower and i had to call the maidens to expalin the diabolic system. the few other Hotels with similar technical particularities at least they have attached instructions. The general feeling is that this hotel has no manager and the everyday routine is handled by the staff at will without central coordination. Needs serious imrovement .
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