I stayed in this hotel for 3 nights recently. I arrived on my 3rd day in Azerbaijan, and I asked them to register me with the immigration authorities, which they agreed to do. This is hotel well used to taking tourists, so I thought this would be within their capabilities (registration is a legal requirement in Azerbaijan).
On trying to leave the country a week later there was a problem. The hotel had not registered me as they said they had done. On returning to the hotel to discuss the problem (my boat sailed without me so I had time to investigate), they could not have been less helpful, passing me endlessly between ringing phones.
Unbelievably the hotel changed ownership during my stay. I spent the first 2 nights under one owner, and the 3rd under another. They both made themselves as difficult to contact as possible, and blamed each other for my problem. If anyone responds to this review it will be the new management blaming the old management. I paid for my stay in cash, to the new management, so this position is unacceptable.
My 3 nights cost me 120 Manat in total. Plus the 300 Manat fine. Plus my forfeited boat ticket to Kazakhstan at $110. Plus 24 hours of stress, an additional night in another hotel, and the cost of booking last-minute flights out of the country. This hotel is completely untrustworthy, and if you want to avoid immigration issues, large fines, delays to your onward travel, and the cost of booking last-minute replacement flights, I suggest you find an alternative place to stay in Baku.
There are plenty of options - there is a huge overcapacity of hotel rooms in that city.
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- Also Known As:
- Old City Hotel Baku