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“perfect” 5 of 5 bubbles
Review of Fairmont Baku

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Fairmont Baku
Ranked #4 of 114 Hotels in Baku
Certificate of Excellence
Baki
1 review
“perfect”
5 of 5 bubbles Reviewed 20 August 2014

Hotel, in one word perfect. I strongly recommend new travellers especially who wants to see caspian sea view in night. Excellent service with value worth. I think my next stay should be there. Thanks gold service.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Anomous A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBaku, Управляющий at Fairmont Baku, responded to this review, 21 August 2014
Dear Anomous A,

Thank you very much for your positive review about your recent stay at Fairmont Baku, Flame Towers.We are glad to know that you enjoyed our breathtaking views and valuable service. With a great pleasure we will pass your kind comments to our colleagues . We are looking forward to welcoming you back at Fairmont Baku during your next visit.

General Manager,Pascal Leprou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

551 reviews from our community

Traveller rating
    436
    77
    23
    10
    5
See reviews for
81
134
37
197
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
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  • Any
English first
karachi
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

This is one of the best property that I have stayed in many countries. Its staff is very professional, polite, friendly, welcoming and helpful. Huge lobby gives an impressive and look. Spacious Room facing the sea provides an outstanding view of sun rise and the night lights. Bathroom is of very large size with separate shower and huge tub, Pressure of water in true rain shower and the drainage is excellent not found in many luxury collections. At the departure Ms. Konul Hamidova impressed me with her politeness and desire that we should come back. Though hotel is slightly away from center but there is a free funicular ride at a walking distance.

Room Tip: Room at higher floor facing the sea!
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank KIWIPAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBaku, Управляющий at Fairmont Baku, responded to this review, 21 August 2014
Dear KIWIPAK,

Thank you very much for your kind comments following your recent stay at Fairmont Baku, Flame Towers. It is pleasant to read that you enjoyed our views and welcoming colleagues. We are particularly delighted that you found our facilities to your liking.We would be proud to share your kind words with our team and especially with our colleague Ms.Konul Hamidova. Thanks again for taking time and writing this review . We will be looking forward to welcoming you back again on your next trip to Baku.

Pascal Leprou, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku, Azerbaijan
1 review
5 of 5 bubbles Reviewed 15 August 2014

We have just booked our third stay at the Fairmont and hopefully it will not be our last. Our previous stays were outstanding. we could not wish for a more welcoming or more hospitable staff. The hotel itself is simply beautiful, the rooms a good size and bathroom facilities second to none. We will be taking advantage of the spa and fantastic pool and sunbathing facilities again too. Not one for posting reviews normally but credit when credits due - simply perfect xx

Room Tip: Upgrade to the gold rooms!
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clare W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBaku, Управляющий at Fairmont Baku, responded to this review, 21 August 2014
Dear Clare W,

Thank you very much for sharing with us your valuable feedback. We are pleased to hear that you enjoyed the facilities at the Hotel and our service colleagues who were hospitable and pleasant during your stay.We hope you will enjoy your stay at Fairmont Baku.Once again thank you very much for your comments and we hope to welcome you back to our Hotel on your next trip to Baku.

Pascal Leprou,General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

This hotel is situated in the landmark building - Flame towers. They can be seen from almost everywhere in Baku. The hotel itself is located in one of the towers. It is very new, modern and fully equipped with all what you might want - great restaurants, gym, swimming pool, sauna etc. Their gold club is really value for money.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leo_2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBaku, Управляющий at Fairmont Baku, responded to this review, 12 August 2014
Dear Leo_2015,

Thank you very much for your kind comments following your recent stay at Fairmont Baku, Flame Towers. It is nice to read that you enjoyed the location and hotel facilities. We are particularly delighted that you found our Fairmont Gold facilities to your liking and that you could benefit from additional privileges and exclusive services we offer to the guest staying in Fairmont Gold. Thanks again for taking time and writing this review and we will be looking forward to welcoming you back again on your next trip to Baku.

Pascal Leprou, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Visited Baku again and for the first time stayed at one of the best properties in the region.
The hotel staff were excellent and the service provided was perfect.
Room is huge and gives you instant welcoming feeling that makes you want to stay in the room and not leave.
Since the hotel is so big, when you walk in the corridors or in the lobby at times it feels empty.
Absolutely a must stay place in Baku.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank iophir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBaku, Управляющий at Fairmont Baku, responded to this review, 12 August 2014
Dear Iophir,

Thank you very much for your very positive comments about our Hotel and its facilities. We are pleased to read that you enjoyed our Hotel and our service colleagues who were hospitable and pleasant during your stay. Our Hotel is very new and was designed to satisfy all our guests’ needs. Rooms are benefiting from high technology equipment and other amenities which make our guests stay more comfortable and relaxed. Thanks again for your feedback and we hope to welcome you back again very soon.

Pascal Leprou, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
5 of 5 bubbles Reviewed 1 August 2014

Extremely friendly and helpful staff (restaurant, room service, front desk, spa etc) Nice spacious room with excellent view of the city. Within walking distance of the city's attractions. The Spa treatment and facilities were good. A little lacking in the choice of available restaurant and shops at the time of stay.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Colin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBaku, Управляющий at Fairmont Baku, responded to this review, 4 August 2014
Dear Colin C,

Thank you very much for your positive review! We are really pleased to hear that you enjoyed your stay and the breathtaking views from your bedroom. We are particularly pleased that you found our location very convenient. Fairmont Baku is a part of Flame Towers complex which has a luxury shopping mall and exclusive for Baku and Azerbaijan Imax cinema. Very soon all these facilities will be available for our guests and we hope that you will enjoy them on your next trip to Baku. Thanks again for sharing with us your kind feedback and we hope to welcome you again at our Hotel on your next trip to Baku.

Pascal Leprou, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

We weren't sure what facilities and service would be like in Azerbaijan, but this hotel surpassed many international hotels we've stayed in. It's only been open a year apparently, but the Manager and staff have done an excellent job. The service and facilities were excellent - and the view is fabulous.
At first we were worried we were a bit far from the city, but it's only five minutes in a metered taxi and cost us 3 euros. It was actually nice not to be on the noisy main boulevard. We don't usually stay in Fairmont, but if this is the standard of service they provide, we will definitely choose them again.

Room Tip: Ask for a sea view - it's spectacular. You can see the whole city too.
See more room tips
  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Acecorinthia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontBaku, General Manager at Fairmont Baku, responded to this review, 22 July 2014
Dear Acecorinthia,

Thank you very much for your very positive comments following your recent stay at our hotel! We are pleased to read that you enjoyed your Fairmont Baku experience and that you were comfortable with our service colleagues who were friendly and hospitable during your stay. We are particularly delighted to read that you found our location very convenient as this location allows our guests to enjoy the breathtaking views over the city and Caspian Sea. For your next trip to Baku we would kindly advise you to use funicular which is free of charge and connects the upper side of the city with the downtown. Thanks again for your kind feedback and we hope to welcome you again very soon in our Hotel.

Pascal Leprou, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Baku

Property: Fairmont Baku
Address: 1a Mehdi Huseyn Str | at the Flame Towers, Baku AZ1006, Azerbaijan
Region: Azerbaijan > Absheron Region > Baku
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 114 Hotels in Baku
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Baku 5*
Number of rooms: 318
Official Description (provided by the hotel):
The jewel in the crown of Baku – Azerbaijan’s vibrant and historic capital city– Fairmont Baku, Flame Towers offers the discerning traveller the very best in contemporary hospitality.Stay with us in one of our 318 luxurious rooms and suites – many with enviableviews of the Caspian Sea and across the city– and you’ll quickly see why Fairmont Baku, Flame Towers was designed to exceed five-star standards.At our hotel you can enjoy some of the city’s most exquisite dining – from authentic French Bistro cuisine at Le Bistro to the superlative steaks and fresh fish of Alov. And our new spa facility – ESPA at Fairmont Baku – makes Fairmont Baku, Flame Towers the premier destination for luxury treatments. ... more   less 
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