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“Perfect location...”

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The Boutique Palace Hotel
Ranked #50 of 114 Hotels in Baku
Istanbul, Turkey
Level 4 Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Perfect location...”
Reviewed 21 April 2012

I stayed at this hotel during my business purpose visit to Baku. Location is of this hotel and the building is perfect. It is in the heart of the modern and old city. Most of the attractive Places are very close to this hotel. Hitl staff are very gentle and helpfull to me during this visit. Rooms are wide and comfortable. I can advise to everyone to stay at these hotel during Baku visit. The only problem about this hotel is; a little bit expensive..

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Atilla2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly M, Manager at The Boutique Palace Hotel, responded to this review, 19 May 2012
Dear Mr.Atilla, thank you for staying at the Boutique Palace Hotel Baku and your nice review about our hotel. We do our utmost to obtain full customer satisfaction and have well noted your remarks. Our rates vary depending on the seasons and we do our best to adjust flexible pricing policy. Please do not hesitate to contact us at your next trip to Baku.
Looking forward to welcoming you at Boutique Palace Baku again.
Sincerely Yours,
Boutique Palace Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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24 reviews from our community

Traveller rating
    15
    7
    1
    0
    1
See reviews for
4
3
3
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Russian first
  • Turkish first
  • Any
English first
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 January 2012

Very nice service, hotel manager and staff very kind and helpful.the location of the hotel is the center of baku. Will stay again.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank Vmgormez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly M, Manager at The Boutique Palace Hotel, responded to this review, 19 May 2012
Dear Mr.Vmgormez, thank you for staying at the Boutique Palace Hotel Baku and your kind attention to our hotel. We do our utmost to obtain full customer satisfaction and have well noted your remarks. Please do not hesitate to contact us at your next trip to Baku.
Looking forward to welcoming you at Boutique Palace Baku again.
Sincerely Yours,
Boutique Palace Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 October 2011

Hotel location is the best - for business and pleasure. Its adjacent to the old city walls which makes it very easy to go see the old city and also its right next to the shopping street- Torgovaya. hotel provides taxi driver at very reasonable rate and also transportation to and from airport. Service is very average and so are hotel rooms. They do not have a concierge or any amenities - not sure why it is 5 stars. I say its more like a 4 star hotel, maybe 3.5 I asked the hotel staff on numerous occasions to assist with recommendations, their response was" " here is a website, go look at it yourself." Very bad attitude. Rooms were spacious with fruits and tea which added a pleasant touch. Breakfast was very average - cold cuts mostly and dried out croissants. Like I said, its too expensive and not enough amenities to be rated as 5 star hotel w/ that sort of a price tag.

Room Tip: Ask for a room on the second floor. First floor is very noisy.
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank russkita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly M, Owner at The Boutique Palace Hotel, responded to this review, 20 May 2012
Dear Customer Russkita, thank you so much for staying at the Boutique Palace Hotel Baku and your review. We are terribly sorry for any inconveniences given. We do our utmost to obtain full customer satisfaction, however may fail on service sometimes. Your valuable comments have been well noted, are hughly appreciated and if another chance is given to our hotel, we will do our utmost to make it up . Please do not hesitate to contact us at your next trip to Baku.
Looking forward to welcoming you at Boutique Palace Baku again.
Sincerely Yours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 June 2011

My husband and i had a great time. Nice brand new hotel with excellent friendly staff that make you feel at home.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank vagany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly M, Owner at The Boutique Palace Hotel, responded to this review, 20 May 2012
Dear Customer Vagany, thank you for staying at the Boutique Palace Hotel Baku and your nice review about our hotel. We do our utmost to obtain full customer satisfaction and appreciate your comments. Looking forward to welcoming you at Boutique Palace Baku again.
Sincerely Yours,
Boutique Palace Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
istanbul
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 20 April 2011

Very nicely kept, in the heart of the town. The ancient wall of the old city is literaly in the hotel restaurant. Old city gate is 50 meters to Hotel door. Rooms are very spacious and well decorated some with beautiful aquarium, private sauna inside. Nice furniture. Definately a nice boutique hotel. There is a small disco, bar type facility, reasonable breakfast. Good restaurant with small space (I think 4 tables). Attendance of staff is excellent. Price seemed a little high to me but then I found out hotels are quite expensive in Baku. Make sure to have a meal at Karavan Sarai Restaurant in the old town. For more modern restaurant/Bar/launge try "Chinar"

Stayed April 2011, travelled with friends
Helpful?
25 Thank hakanarikan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly M, Owner at The Boutique Palace Hotel, responded to this review, 20 May 2012
Dear Mr. Hakan Arikan, thank you for staying at the Boutique Palace Hotel Baku and your complements about our hotel. We do our utmost to obtain full customer satisfaction and appreciate your comments. The continueing part of the 12th century city wall (under Unesco's protection program) goes through the restaurant. Unfortunately this restaurant is small, but enough to serve hotel guests staying in our 11 Suites rooms at the same time.
Looking forward to welcoming you at Boutique Palace Baku again.
Sincerely Yours,
Boutique Palace Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 27 January 2011

To stay in this hotel was a very good experience.All was perfect: staff, cleaning service, location...
The hotel was very well located closed to the old town.
The room were bigs and with all the confort inside ( jacuzzi, laptop,...).
At Boutique longe I had each kind of entertainment ( karaokey, disco,..)
The restaurant prepared Azeri and International food.
They treated me like a special guest and the staff was helpfull and kindly with me all the time available!
I will recommend this hotel to all just for a romantic holiday or for business.

  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
34 Thank travelleristanbul11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly M, Owner at The Boutique Palace Hotel, responded to this review, 20 May 2012
Dear Happy Customer, thank you for staying at the Boutique Palace Hotel Baku and your compliments about our hotel. We do our utmost to obtain full customer satisfaction and appreciate your comments. Looking forward to welcoming you at Boutique Palace Baku again.
Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 February 2009

My husband has contracted job in Baku and I visited him last month. He decided to surprise me by booking a room at Boutique Palace. That was the best room they have - Sultan’s Suite with big aquarium, fire place, Turkish bathroom and fantastic design. At check-in we had mentioned that celebrating our marriage anniversary, and were granted by bottle of champagne and sweets by hotel management. That was really nice of them.
The hotel itself is small but nice and cozy. I will keep in mind its’ friendly personnel, attentive management, its’ unique and ancient wall in Boutique restaurant, good location and romantic room.

Jennet from London

Stayed December 2008, travelled as a couple
Helpful?
23 Thank jannetsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelly M, Owner at The Boutique Palace Hotel, responded to this review, 20 May 2012
Dear Customer Vagany, thank you for staying at the Boutique Palace Hotel Baku and your compliments about our hotel. We do our utmost to obtain full customer satisfaction and appreciate your comments. Looking forward to welcoming you at Boutique Palace Baku again.
Sincerely Yours,
Boutique Palace Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Boutique Palace Hotel

Property: The Boutique Palace Hotel
Address: Aziz Aliyev Street 9, Baku 1000, Azerbaijan
Region: Azerbaijan > Absheron Region > Baku
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #50 of 114 Hotels in Baku
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Boutique Palace Hotel 5*
Number of rooms: 10
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