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“Not impressed” 3 of 5 bubbles
Review of Ascott The Residence

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Ascott The Residence
Ranked #22 of 77 Hotels in Dhaka City
Singapore, Singapore
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Not impressed”
3 of 5 bubbles Reviewed 11 April 2014

Stayed here for one night on business. The Ascott is an international serviced residence brand from Singapore and they are branded mid-high range. Therefore, I certainly was not expecting the very basic set-up of the room. Clean and well-kept, but very basic.

The room layout is what you would expect of a serviced apartment, with a small dry kitchen, living room, bedroom and bathroom. I was on the 2nd floor so the sound of traffic and people walking about went on quite late into the night.

The bed was also hard and the bedsheets were basic. Safe to say, I did not have the best sleep.

I did not have time to eat breakfast at the hotel.

Everybody in Bangladesh is very friendly and helpful so it was nice to know that the hotel kept to this standard.

Room Tip: Request for a higher floor if you can to have a more peaceful rest
See more room tips
  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank denisenah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 reviews from our community

Traveller rating
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    21
    21
    4
    0
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
Manila, Philippines
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 9 March 2014

Overall, I can say that my stay was quite good, a bit better than when I stayed in the same hotel 2 years ago. It has all the basic amenities and services and it is very near my workplace. If there's one thing that I liked the best, it's the shower because the water is strong and the temp is easy to control. The staff are also generally courteous, warm, and helpful.

The breakfast and menu can be improved though. The selection is quite limited and if you have stayed for almost 2 weeks, you will surely get tired of the food. There are times that some staff at the restaurant have the tendency to be a bit selective when serving people of different nationalities and tend to favor one over the other. There are no other restaurants near the hotel so if you're craving for other food, you have to go to the city center. Transportation could be a bit difficult as you have to either use your own car/service, ride a rickshaw, or just wear your comfortable shoes and walk. Don't forget your mosquito repellant though when going outside.

Wifi is complimentary but it is a bit slow. Cable TV is good as there are a lot of English channels to choose from.

Since the hotel is strategically located near my office, I would surely stay here again if given the chance to visit Dhaka one more time.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank I-benget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 bubbles Reviewed 22 January 2014

I stayed here with my whole family for three nights when we could not get into our usual hotel in Gulshan. The hotel looks fine from the outside, but inside has a upmarket feeling lobby. I was staying with my husband and 11 year old daughter and had a 1 bedroom suite. The bedroom had two double beds and was very big and beautifully decorated. We also had a a sizable living room and kitchen area, making it easy to make tea for the whole group. The other twin rooms were all decorated to the same high standard but were slightly smaller. The bedding ll looked and felt luxurious made the rooms look good and the beds were very comfortable. The walls were pretty think and so we had to try and talk quietly to avoid being heard outside. The rooms were very quiet with no noise from traffic, which made for a good nights sleep. The bathrooms were large, lovely and clean. The main problem with this hotel was the attitude of the staff. They were unhelpful and unfriendly. It was also relatively expensive. In the end, we moved to our usual less expensive hotel where the staff were really helpful. This is a hotel that is lovely and could be great but needs management to be move involved and ensure that the staff understand what customer service means.

  • Stayed April 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Helena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghaziabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 December 2013

I stayed at The Ascott last month while returning back from an official trip. I was pleasantly surprised as soon as I entered the hotel because from the outside it looks quite a small place but it' very well equipped like any other big hotel. The rooms were extremely spacious & comfortable enough. There is complimentary Wi-Fi(which was a bit problematic during my stay), TV with DTH facilities, Fruit baskets & other basic necessities. Shower was well equipped & good enough. In case you smoke, you'd have to ask for the smoking rooms. The staff is very helpful & very polite.
Extra browny points for the amazing morning breakfast spread. Food at both the restraunts was amazing. Highly Recommended over other high priced options in the Baridhara area.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TheShankster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lusaka, Zambia
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 29 October 2013

The hotel is quiet and clean and cost represnets value for money. I had basic bedroom which was a reaonalbe size with an armchair to watch TV. The bed was OK but rather hard. Shower excellent. If you don't like smoke go for roons starting with a 5 in the number which is a bit confusing as they are on the 4th floor. Food is OK and again not expensive for a hotel. Coffee could be better and no alcohol served but you can bring take in..

Room Tip: Rooms numbered 5 something on 4th floor are queit and non smoking
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 13 October 2013 via mobile

It's a small hotel but it do have almost everything similar to any bigger hotel. But do take note there is some renovations taking place behind the hotel so it could be noisy.
My room was upgraded to the royal suite which is extremely spacious with a kitchen area. Though I have not much use as its a business trip. The hotel restaurant give me a local canned drink but charged me a imported can drink price which is like 3 bucks sgd. Which i think should not happen.

Stayed October 2013, travelled on business
Helpful?
1 Thank JeremyChew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 6 October 2013 via mobile

We stayed there in September, attending a friends wedding in Dhaka. The hotel is located in an upmarket district of Dhaka, very quiet, green and close to the airport. It is very well decorated and all staff speak good English. Excellent rooms, good facilities and overall we had a very pleasant time there. Recommended!

Stayed September 2013, travelled with friends
Helpful?
Thank Naximov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ascott The Residence

Property: Ascott The Residence
Address: # 08 House #13, Block # K Road | Baridhara, Dhaka City 1212, Bangladesh
Region: Bangladesh > Dhaka Division > Dhaka City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Dhaka City
#15 Luxury Hotel in Dhaka City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ascott The Residence 4*
Number of rooms: 55
Official Description (provided by the hotel):
Ascott the Residence Dhaka, a luxurious 4 star standard business hotel in Baridhara Diplomatic Zone of Dhaka City established in 2010, with 55 spacious and plush rooms and suites. All guest rooms are elegant and contemporary in design, complete with all the latest amenities and facilities. The brand new guest rooms are uniquely planned with expressive interior, advanced technology specifications and comfortable accommodations, which escape the ordinary, and most important of all, delight your senses. ... more   less 
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Also Known As:
Ascott The Residence Hotel Dhaka City
Ascott The Residence Dhaka Division, Bangladesh

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