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Hotel Zakaria International
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Reviews (10)
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Reviewed 25 August 2012 via mobile

This is a old hotel doing its business with its heritage. Bar facility is its good facility. Room service is not so good but up to the mark. Prime location always helps the traveller to go anywhere of the city. Furnitures of the room should be changed. In one word, economic value pack:)

  • Stayed: February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Niyamul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zakir H, Director at Hotel Zakaria International, responded to this reviewResponded 7 August 2013

Thank you for your astute observations and comments.

Since your last stay at our hotel, we have completely revamped and renovated the hotel including the rooms and its amenities.

We hope that you shall visit us soon.

Thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2011

I stayed on and off for about 2 months with my wife. I stayed here in the nineties and found that it had changed dramatically. I had the impression that the owner was not aware of what was happening. The staff seem to be overcharging customers as the price I was charged was way over what was advertised on their website. When I pointed this out to staff they said it was not inclusive of V.A.T. & room charges. They charged extra for the fridge, hot water ,t.v & room service. Also there were notices in the rooms regarding prices but these were tippexed over with dates showing about 5 years ago. Why don't they have recent prices? We realised it was a con by staff and asked for the manager and was put on to reception and the chap who booked us in claimed he was the manager. We realised he was lying but didn't cause a scene as I was with my wife. I sincerely hope the owner who lives in the u.k. reads this review one day and takes action,because he is losing business due to staff ripping customers off.

  • Stayed: April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
8  Thank loylus7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zakir H, Director at Hotel Zakaria International, responded to this reviewResponded 7 August 2013

Thank you for your comments and valued observations.

I can assure you that we now have changed the management structure and no one can over charge you. It comes as a strange incident but we appreciate highly about your views.

We have taken measures and indeed found your views are accurate in regards to charging extra. We have since removed few personals and hope there will be no repetition of these unwarranted incidents. We have new policies in place with law enforcement bodies where our main concerns are customers safety and security.

We have installed CCTV cameras in all public places including the stairwell, reception, restaurants and all floors. So nothing goes unnoticed.

We have completely renovated the hotel which now has 3 restaurants with foods that are available which are on the menu. However, I apologies for the seasonal items which are only available in that season.

Again many thanks for your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2011

I was taking a training course in a conference center nearby, and I found this hotel online. It seemed ok for a 10-day stay. I was trying to escape the relatively pricey hotels in the Gulshan/Banani area. However, I left on this one on my first day, scared to death.

The main problem was that, in the middle of the night, I woke up with the noise of the room door slowly opening. Luckily, I was only half asleep and could hear the noise. The lights were off, so I immediately turned on my cellphone light next to my pillow. Realizing that I was awake, that person quickly closed the door again. I was very scared, and I even thought that maybe it could have been only my impression, since I was almost asleep. But I got up and saw the door unlocked, which meant somebody really tried to get in the room while I slept. I was totally sure I had locked it before I went to bed. Whoever it was, it had the room key... or the hotel's master key.

As a women staying alone in this hotel, God knows what would have happened if I were heavily asleep at that moment. I immediately called the reception and the gentlemen, who barely spoke English, said I could only be mistaken and that the hotel is "100% safe". I didn't receive any support at all. I tried to go back to sleep, spent a terrible night and left the next morning, as I didn't feel safe at all there. Later, talking to some Bangladeshi friends, they said that the hotel is reputed for being very dangerous and even a prostitution hot spot.

Besides, it desperately needs to be restored, as the halls and the rooms are very old and dusty. The fan in my room had only two modes: on (really strong!) and off. So I've never felt so hot and so cold in such a small period of time.

To sum up, one of the most horrible hotel experiences I've had. I've stayed in other hotels in Bangladesh before, and I can say you should NOT even consider this one. I came straight here to write this review, to avoid that other travelers (specially women) go through such a dreadful experience.

  • Stayed: April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
22  Thank Teits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zakir H, Director at Hotel Zakaria International, responded to this reviewResponded 7 August 2013

Thank you for your comments.

We have taken on board your comments very seriously.

We take your view as a matter of fact.

Since then, we now have installed new locks, 24 reception, CCTV in all public places and each and every floor.

Hotel has been completely renovated since your last visit.

I hope your comfort, security and cleanliness will be up to the mark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2007

ZAKARIA HOTEL MOHAKHALI DHAKA

In Dec 1998, I first stayed at Zakaria Hotel for about two weeks,
which was my first visit to Bangladesh - holiday of course, not
business. My room cost 600 taka per night - single bed, with
personal toilet and a free TV. Looking back, it was a bit of a
gloomy place, but it was alright and I had no problems at all.
I met a young man receptionist called ABDUL who still works
there. By then, M$1.00 = 14 taka.

On my return trip in Dec 2003, it had been refurbished,
renovated, with a new entrance, and reception. It looked brighter,
with a security guard and my friend recommended it as the
best medium priced he could find for me. The rooms were
brighter and there is a shower, and TV was supplied, plus clean
drinking water.

When I left to visit a friend for a night or two, I was allowed to
leave my luggage FREEof charge there.

I told Abdul I was returning for a holiday; he wrote me a letter
to come to stay at Zakaria. I find he works very hard and long
hours at very low pay. He is very helpful and connects me to
phone numbers I needed - these are charged of course.

The Hotel Staff wear white shirts with a green vest and were
helpful. Perhaps it is because I spoke Bangladeshi and
communicated with them. I chatted with them about their
work, families and homes. I am not sure if this is allowed.
Before I left, after 2 weeks as well, some came into my room
to take photos, and I sent them each a 4R copy after I returned.
They are polite; the cleaners do not wear uniforms of course.
I could even go up to their quarters just to chat with them.

There is a restaurant too, and now a bar on the left and a hair
saloon on the right. In general, I note and personally know
Bangladeshi people are warm and friendly. The prices are not
too high, reasonable, and a Bangladeshi friend invited me to
the small restaurant and the food was alright though I had not
too many dishes of course. The cashier was also friendly and
when they are free I can chat to them but try not to disturb them.

Of course, they are amused when I talk to them in their
own language, Dhaka Bangladeshi, and are definitely most
happy and surprised. I had met some Bangla labourers here
in Malaysia for the first time in 1996, and got interested
in their culture and was attracted by their warmth, and
friendliness, always offering me 'tor curry' though they can
offer so little and are badly exploited here and badly paid and
badly treated etc etc

Before I left for the airport, I gave the staff who had been helping
me some 'tips'. Tips are given in Dhaka, did you know that?
They work for such meagre wages and sure appreciate such
tips.

I did not see the Manager much, but I still recommend it at
600 taka. By now M$1.00 was worth 17 taka. He promised
me something for being a second time guest, but did not
fulfill his promise, too bad.

Now our dollar is worth about 19 or 20 taka. This means I would definitely per night a single room costs only M$30 !
I definitley would stay there now if I go again this year or the
next. It is good value for money. The rooms are clean, look new, bright and the shower is working; you are given soap and a towel each day, and can request clean water for drinking (and hot water too, I think for your own self-made coffee).

Oh, I need not pay a deposit or extra day's charge in advance,
perhaps this is becuase they already know me. If you pay by
VISA CARD your own country's VISA OFFICE will CHARGE YOU
a HIGHER rate than the official rate. So do take note. So the
best was I paid in cash the bills every week or every other
4 to 5 days. They do not demand a spefcific payment deate.

One good tip: if you have travellers' cheques, go to their
office somewhere in Gulshan and cash them from the
same bank - that way you get your full money's worth and
no extra charges are levied. After all you have paid 5%
surcharged for them at your own local bank when you bought
them. Another banker and advised me correctly and accurately
NOT to change the cheques via their banks as they would but
make you pay a surcharge but change them at the issuing
bank's branch - that was in Gulshan. I had bought
American Express T.C.s of course.

BEFORE you leave your country, get a list of addresses and
phone calls of the Banks of the travellers' cheques you buy
in various cities that you will visit. Unfortunately my own local
bank in Malaysia was really lousy and did not provide such
information. In Dhaka, the officer immediately printed me a
list of all their branches in Pakistan when I requested for them,
as I was visiting Pakistan next. Make sure you ALSO know the
closing time of the bank - they do close early in Pakistan,
l pm or 2 pm, I forgot. You definitely do not wish to be stuck in a
city without cash!

At Mohakhali, Zakaria is in a central location as well as
the Commercial districts a re just down the road. This time
there is less pollution as the baby taxis now use CNG.
Congratulations to the city officials or government. There is
less crowding than in 1998.

I WILL POST PHOTOS - I HAVE TO SCAN THEM FOR YOU
of the Zakaria Hotel room where I stayed. Please wait.

Can I send them to this page at a later date?

Happy and safe travelling!

Stayed: December 2003
13  Thank BANDHUSHANTIASSAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zakir H, Director at Hotel Zakaria International, responded to this reviewResponded 7 August 2013

Thank you for you detailed reviews.

We do hope that when you come to Bangladesh next time, you will find the hotel even more appreciable as we have completely renovated the hotel inside out.

We now have 3 restaurants and a a bar. 2 restaurants are located on the roof top ' The Colonnade' and another 'Portico Grill'.

All our staffs are in uniform now.

We have FREE WIFI for all our customers.

We are always looking to improve with your recommendations and values comments.

Many thanks and wish you visit us soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2010
Google Translation

  • Stayed: September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zakir H, Director at Hotel Zakaria International, responded to this reviewResponded 7 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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