We stayed there in 2 Nov 2009 when it was just open, we understand the situation, the management are learning from their faults. Rooms was ok and the kids are enjoying themselves. The room service need to be improve as it takes and hour to send our meals to the room. When the meals arrive, they forgot the tissue, sauce fork and spoon, it tooks time for them to travel to collect the utensil.
The reception is not that friendly, the face are always sour.
The dinning area food not bad, good for hungry stomach, service is slow.
Their selling point is only the location.
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- Also Known As:
- Mangrove Paradise Hotel Bandar Seri Begawan