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“Fantastic return!” 4 of 5 bubbles
Review of The Brunei Hotel

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The Brunei Hotel
Certificate of Excellence
Kuala Belait
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fantastic return!”
4 of 5 bubbles Reviewed 21 June 2011

After a year from my last stay, Brunei Hotel had undergo a big transformation from poor to excellent. To my surprise, the rooms are fantastic which to me is suffice for a short stay. Good location to stay in, nearby the famous Sultan Omar Ali Saifuddin Mosque, Yayasan Shopping complex, Water Village, Handicraft center, The new Waterfront, and many more. It is really strategic location and i highly recommend this to our visitors.

  • Stayed June 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jinano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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354 reviews from our community

Traveller rating
    118
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Vancouver, Canada
Level Contributor
181 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed 13 June 2011

Brunei Hotel is a very nice hotel after the new owners modernized it. It is very central, walking distance to all the attractions. The decor is modern, the staff are friendly, wifi in the room and in the reception area. I wouldn't hesitate to recommend this hotel to all travelers. Price is also very reasonable.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tbwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 June 2011

Ignore any older reviews on this Hotel... it has been completely refurbished very nicely, is well run and great staff. When booking we selected it for its location aware of some negative reviews that were pre refurbishment but the place was fantastic... a boutique style close to the water front and central Banda town area. Nice restaurant and good breakfast.

Room Tip: Ask for room 221
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  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Duirssenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melaka, Malaysia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 May 2011

When we started to look out for hotels in Brunei, we were put off by every other hotel either because of bad review or exorbitant tariff. Finally, a review of renovated 'Brunei Hotel' on 'Brunei Times' prompted me to give it a try, so I contacted Brunei Hotel's staff Mr Azmil & Ms Lovena. they were very helpful in assisting me with the booking and patiently replied my lengthy mails reg the hotel, its cleanliness & service.

We just stayed @ Brunei Hotel for a night and had booked a 'Superior Room' with an extra bed. The room was good, with a clean shower stall & toilet, besides this, the room had all the necessary stuff like wardrobe, tea/coffee making facility, mini fridge etc...True to their words, the service too was excellent.

They serve complimentary buffet breakfast and as I'm a vegetarian, I made a special request & was provided with yummy veg mee goreng!

Room Tip: Get a room that faces Kamu Kinaggeh
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  • Stayed April 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dreampegasus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 4 May 2011

Our brief stay at the Brunei Hotel was pure joy. Attentive staff, smart and trendy design and a good restaurant as well as the central location just opposite the pittoresque open market contributed to the good time we had in Brunei.

Room Tip: opt for deluxe room facing river
See more room tips
Stayed April 2011, travelled as a couple
Helpful?
Thank Thide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
1 review
4 of 5 bubbles Reviewed 26 April 2011

It has just been renovationed at begining of this year. Compare the phone which was uploaded before. It is a huge development. I was really enjoyed while I was stay there. Great location , cleaning room. But staff need more traning for local travel information. None of the front desk staff know how to get to the Royal Rgalia. Acctually only 5mins by walk. I finally managed find it by myself.

  • Stayed February 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank neeyaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 28 January 2010

I have been travel to so many countries and stay in so many hotel before. This time i went to Brunei for a short business trip which i really dissapointed and upset. Bad attitude staff in Brunei Hotel....She dont even know how to smile, i remember one of this front office supervisor show me a bad attitude of serving guest. speaking roughly and didnt explain to me clearly. Most worse she is shouting the other staff in front of a guest!!!! I come to Brunei for business and i pay for my room. I need a friendly and comfort stay. I will never recomend this Hotel to anyone with this kind of bad attitude staff. Please reconsider of staying in this hotel.

  • Stayed January 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank AustraliaJohnedward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Brunei Hotel

Property: The Brunei Hotel
Address: 95 Jalan Pemancha, Bandar Seri Begawan BS8811, Brunei Darussalam
Region: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #3 of 21 Hotels in Bandar Seri Begawan
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Brunei Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Situated in the heart of the city, The Brunei Hotel provides easy access to the business district of commercial houses, banks, airline offices and the scenic waterfront and other imposing landmarks are only a short stroll away. ... more   less 
Reservation Options:
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Also Known As:
Brunei Hotel Bandar Seri Begawan

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