We have just had a three night stay at this hotel and I have to say we were quiet impressed.
I will start by saying that it is not a 5* hotel, we would say a 4*plus by aisa standards.
We stayed on the seventh four which entitled us to a few extra’s including the full use of the premier lounge which turned out to be a real bonus. Breakfast was in this room, plenty of choice, eggs cooked to your taste, all very nice. Free tea and coffee all day but best was the afternoon tea’s from 5 till 7, wonderfully little cakes, big prawns in a fish sauce, a bit of rice, noodles a great way to round of a day before the evening begins.
Onto the rooms, we stayed in 714, very clean, plenty of room although the bathroom was not quite as big as expected. Big flat sceen TV with lots of programmes, fruit bowl and sweets on arrival. Internet access was free on this floor which we did use regularly(not wifi though) and a free newspaper each day.
Service from the staff throughout the hotel was first class
Carpets could do with a good clean though, room service and cleaning each day very good.
The only real fault we could pick with the hotel was the swimming pool, there were no towels to use for the whole of our stay despite several requests, no sun shades of any type which you really do need as the sun was fierce through the day and pool cleaning took place at mid day. Also no food or drink available around the pool. May be minor faults to some but as we wanted three days to relax after a fun packed three weeks in Aus we did feel disappointed.
The hotel was in the Gadong section of Bandar, plenty of shopping and lots of food outlets, but a little out of the main town centre, and easy taxi ride away though.
Brunei is going to be a major Asian attraction if they ever get their act together and I think the same could be said of this hotel, without doubt the best in Bandar right now but will need to step up a gear to attract the big spenders.
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