My wife and I spent one night in one of the front rooms with a balcony (so we cannot comment on the rooms in the back without any windows) and think the hotel is fantastic. The location could hardly be better, about a five-minute walk from the palace. The modern design is interesting and unusual, and we thought the room was very cleverly done, cool yet cozy. We had no problems with noise, either from outside or other rooms, but the hotel does face onto a very busy street in a busy town. Also no problem with hot water. The staff were fantastically attentive and nice. I asked for a cell phone charger, and when it turned out that they did not have one, they went out and bought one at the market. Took a little longer than ideal, but they came through in the end. We also overstayed our check-out time by about five hours, and the staff were very kind and understanding and even downright pleasant about it. We forgot to order breakfast to the room the night before, so we called down in the morning, and within 15 minutes we had a breakfast served to the room that was one of the best hotel breakfasts we've ever had (and we often stay in five-star hotels). One big bonus was that the hotel, while being a cool, stylish boutique hotel, is still very business-friendly, which was important for us as we were both partially working. In addition to taking care of my cell phone problem, the hotel also rented us a very good laptop (five bucks an hour) and had a phenomenally fast internet connection.
The only nits we had to pick were that it's a bit tough to watch TV from the bed due to the design of the room and that the drinks at the lobby bar promised more than they delivered: the drinks menu is among the best I've ever seen, but the drinks themselves then weren't quite as good as we had hoped. But during the happy hour, they were a great value (by Western standards).
Some of the staff at the hotel are from the school PSE ("Pour un Sourire d'Enfant"), which has got to be one of the most incredible charitable organizations in the world, so it's nice to know that the hotel supports this kind of local initiative. The hotel also bills itself as "carbon-friendly," though we really couldn't quite figure out where that part came in.
Overall, we had a great experience at the Quay. It may not be the best value in a place like PP (the front rooms run USD120, I believe), but it's hard to believe that it would not be near the top of the list of all hotels in PP.
- Official Description (provided by the hotel):
- The Quay Boutique HotelChosen by Travel + Leisure Magazine as one of its favorite green hotels, this property in Phnom Penh is a fusion of tranquility and innovation. Located just steps away from the vibrant riverfront, the hotel is a short walk from the National Museum, the Royal Palace, the Silver Pagoda, and quaint streets dotted with charming cafes, designer shops, and art galleries. The hotel heats its water with solar power, recycles its waste water, and uses energy-efficient lighting. Each of the sixteen guestrooms feature minimalist design combined with modern amenities for a convenient and comfortable stay. The exquisite on-site Chow Restaurant offers Southeast Asian dishes to delight the palate. The Quay Boutique Hotel provides a tranquil and relaxing stay for all guests. ... more less
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- Also Known As:
- The Quay Hotel Phnom Penh
- Quay Phnom Penh
- Quay Hotel Phnom Penh