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“Excellent hotel with an excellent price! Deserves better ratings.”

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The Quay Boutique Hotel
Ranked #91 of 264 Hotels in Phnom Penh
Mumbai (Bombay), India
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent hotel with an excellent price! Deserves better ratings.”
Reviewed 11 June 2014

We had taken the river facing suite and stayed for 2 days and had a wonderfully luxurious time. It is a cozy yet luxurious and comfortable boutique hotel. Above all it is environment friendly in many of its operations like using recycled paper to the way they do their laundry.

The Location:

the location is fantastic with a wonderful view of the Tonle sap river. It is one of the most happening areas of Phnom Penh as many good and famous restaurants and pubs are located within 500 meters. It is located close to many attractions (National museum, old market, night market, royal palace, silver pagoda) You can either walk to them or take a tuk-tuk for very cheap. It is also close to bus stop for buses going to siem reap or sihanoukville or other places. The evening strolls on the river bank is wonderful.

The View from room:

Awesome view. It is wrongly said by some people that lower floors don’t have a good view. I was on the first floor (facing river) and had a fantastic view of the river and also the park on the pavement.(See Photos). Sitting on the rooms balcony and enjoying watching the ships sail by was wonderful. There is a kids park and an open air gym on the pavement on the river bank (kind of like Phnom penhs Venice Beach CA.)

The Room :

Although it is a midst the bustle and entertainment, the room is completely soundproof for a good nights sleep. The room is hugely luxurious .WiFi signal strength is too good as they have separate routers for every room with separate bandwidth connections!! (the signal was so strong that I could browse the net sitting on the river bank, across the road, 150 m from my room) The bathroom is colossal with a tub, separate shower room (separated from the toilet room) and all well-equipped and facilitated even with the smallest of things as cotton rolls, toothbrushes and aroma candles and 24 hr hot steaming water!
Other facilities include : Huge TV with BOSE home theater, Reasonable mini bar rates, Oil heated aroma therapy equipment, Huge beds, 24 hour tea and coffee facility, Bathrobe and slippers, Laundry, Hair dryer, Big chairs with leg rest, AC temp controlled, Remote controlled fans and lights, LAN port.

Breakfast and food:

The breakfast is Scrumptious! Best scrambled eggs ever! They freshly bake their baguettes and croissants and other awesome bread. Cinnamon bread and walnut bread are too good. The room service is available 24 hrs. (refer photo of menu)
The Lounge on the ground floor overlooking the river has a good collection of wine, and the cocktail menu is also good.
The rooftop café has an outstanding panoramic view at night and the food is delightful. Cocktails are innovative and loved the chicken satay!

Staff and services:

Typical Cambodian staff with very friendly and helpful and caring behavior. Service was always with a smile and was very prompt. The room maid Miss Putheara was very prompt and friendly.
The people at the reception as well as the dining were also efficient and sweet! The check in was smooth. They booked bus tickets to siem reap for us. They arrange full day tuk tuk as well as taxi tours for very reasonable rates. They also always had change for tuk tuk drivers as we had only 50$ bills. Money exchange is also available for certain currencies.

All in all a good experience and a wonderful time at the Quay. Thanks to all the working members at this hotel!

Room Tip: Take the river facing rooms!
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MohitDurge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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406 reviews from our community

Traveller rating
    174
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    38
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47
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Spanish first
  • Any
English first
San Diego, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 June 2014

Four of us stayed at The Quay in August 2013 for 2 nights, which was the 3rd and 4th day of our 3 week asia adventure. We booked online while in HCMC at $50pn, which turned out to be an rear room with no windows!!! So we upgraded to rooms with a view of the tonle sap at about $89 pn. The hotel us in a fantastic area, right across from the river, walking distance to the temples, shopping and restaurants. We commissioned our tuk tuk driver, mr lucky, for a day who took us to S21 and the killing fields for about $30 for the day. S21 and the killing fields are a must, very moving and the tuk tuk drive to and fro just added to the magic. The hotel was charming, small, you select breakfast menu options, which were very good. The one con: the rooftop pool is the size of a jacuzzi, so don't pick thus hotel if you want to swim laps. Great hotel location and price reflects this.

Room Tip: Cheap interior rooms have no windows, so expect a premium for rooms with a view of the river.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Socalgal30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2014 via mobile

This place is great but only if you get a room at the front with a river view. The rooms at the back are not so great and have very small windows. But the rooms at the front have great balconies and the hotel is overall very good value.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alwaysonthemove79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siem Reap, Siemreab-Otdar Meanchey, Cambodia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 May 2014

This is a great, hip property that is located right on the Riverside. The rooftop bar has tasty cocktails and chow and the view is amazing as well, a good chilling spot. The staff are super friendly and speak English well. I have stayed at The Quay for probably over 80 nights total and Love it! You also get a awesome breakfast comped with your stay.

Room Tip: I like the 3rd floor suites the best, request room 311 or 312
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 May 2014

Firstly to be clear I did not stay here- just ate!
The cocktail menu is fairly extensive and are strong when they arrive- and very good value in happy hour.
Now, the food....I had a selection of 3 tapas dishes. The patatas bravas came with a slightly spicy Marie rose sauce(??!?), the home made chorizo was very, very dry and served with dry bread. The Gambia pil pil was def the best of the three. Not sure the chef has stepped into Spain or even a Spanish restaurant which makes it a strange menu choice

Location is great, over looking the river and has a swish feel about it.

Great pre dinner drinks- just skip the dinner!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSRScuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 May 2014 via mobile

Didn't book room with them but we went here for the happy hour, 50% off on drinks. Good cocktails and great view of the river. Friendly staff. Nice place to relax in after the day's tour around the city.

Stayed May 2014, travelled as a couple
Helpful?
Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 April 2014

great location, only a few doors down from Karma Restaurant, my local fav eatery. room was big and quiet, the road noise was not a problem. mozzies in the room were a pain, had to go buy some fly spray. the roof top pool was ok and the cocktails delicious. set breakfast is a selection of about 8 varieties which you can either have delivered to your room or in the ground floor restaurant/bar. a quiet hotel, 5 floors with 4 rooms on each. there is a lift. service was great with ok english. id stay again.

Room Tip: balcony room was great. lift in building. there are 2 river view rooms on each floor, side by side.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scott_nz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Quay Boutique Hotel

Property: The Quay Boutique Hotel
Address: 277 Sisowath Quay | Riverfront, Phnom Penh, Cambodia
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#15 Business Hotel in Phnom Penh
#40 Luxury Hotel in Phnom Penh
#47 Spa Hotel in Phnom Penh
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Quay Boutique Hotel 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
The Quay Boutique HotelChosen by Travel + Leisure Magazine as one of its favorite green hotels, this property in Phnom Penh is a fusion of tranquility and innovation. Located just steps away from the vibrant riverfront, the hotel is a short walk from the National Museum, the Royal Palace, the Silver Pagoda, and quaint streets dotted with charming cafes, designer shops, and art galleries. The hotel heats its water with solar power, recycles its waste water, and uses energy-efficient lighting. Each of the sixteen guestrooms feature minimalist design combined with modern amenities for a convenient and comfortable stay. The exquisite on-site Chow Restaurant offers Southeast Asian dishes to delight the palate. The Quay Boutique Hotel provides a tranquil and relaxing stay for all guests. ... more   less 
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Also Known As:
The Quay Hotel Phnom Penh
Quay Phnom Penh
Quay Hotel Phnom Penh

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