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“Great Room but there is still room for improvement”

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NagaWorld Hotel & Entertainment Complex
Ranked #102 of 281 Hotels in Phnom Penh
Reviewed 3 November 2011

great room, good breakfast considering other hotels in Phnom Penh,

The only issue that I have is that I think the people working in Naga should take more initiative.
For e.g.
1. when the lift is quite full, the hotel staff will still try to squeeze into the lift making many hotel guests uncomfortable.
2. The hotel staff will not bother to hold the lift or even let the guests to step out first.
It seems like they are the guest and we are the hotel staff.

but still.. credits to the room conditions... it is one of the best that you can get in Phnom Penh.

Room Tip: If you like the SUN to wake you up, request for those facing Mekong River. If you prefer quietness...
See more room tips
  • Stayed: November 2011, travelled on business
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1  Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 October 2011

Stayed for 3 nights. Room and restroom are good size. Huge bed. Clean. This is one of the better hotels in this city. If you like gaming, the casino is just on the ground floor. The breakfast has great Asian varieties. Service and staff pleasantness are above average.

  • Stayed: October 2011, travelled with friends
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1  Thank Tony Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

Lobby full of smoke. Casino don't have seperate section, smoking and non smoking area.

Had my first buffet dinner here at the G floor restaurant. It's consider the worst buffet I had. Not much variety and the food not nice.

The room is normal. There's no wifi in the room except the lobby. Even at the lobby, the connection is slow and sometimes can't be used at all.

The breakfast buffet at 1st floor is not bad. A lot better than the one I have during dinner. But you have to request for spoon, fork, tea spoon etc. They don't set up the table for the next customer after clearing up. If the 1st floor is full house, you have to go to the g floor where I had my dinner. So my advice would be wake up earlier for better food at 1st floor.

The hotel is not near to any tourist attraction area. But you can just spend $2-3 per trip for tuk tuk service outside the hotel.

  • Stayed: October 2011
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Thank Candy2702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2011

Stay in Sept., 2011. Buffet Breakfast was not as good as the last time I visited in Nov. 2010. A lot of food items was not in the display. Smell of smoke in the lobby. Rooms are good. The counter staff photocopied your travel documents and credit card when check-in.

  • Stayed: September 2011, travelled with friends
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Thank Dunhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2011

best hotel that equip all facilities and entertainment

  • Stayed: August 2011, travelled with friends
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Thank annalisa111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2011

Stayed in Naga World for three nights and the room was pretty spacious and clean. There is also safe box in every room. Make sure you ask for non-smoking room if you are a non smoker. Most of the room has the view of the Mekong river but the odd number rooms has the best view since the its a U-shape hotel.

Breakfast buffet is pretty decent. There are wide variety of cuisine that will cover your appetite.
The casino is nice place to relax as long as you don't lose your money.

  • Stayed: September 2011, travelled with friends
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Thank Jonnhyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2011

the hotel room is quite good. just that here got ntg much to do other than the casino. the dinner was not so good cos not much variety. breakfast was still ok.

  • Stayed: September 2011, travelled with family
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Thank Elly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Phone Number:
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #102 of 281 Hotels in Phnom Penh
Price Range: £54 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NagaWorld Hotel & Entertainment Complex 5*
Number of rooms: 1617
Official Description (provided by the hotel):
This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more   less 
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