Naga World Hotel is ideally located, close to almost all the areas, including the Riverfront. The hotel is mainly suited for travelers who are interested in CASINO. they have 24 hour CASINO which is crowded almost all the time.
Well, I have been staying here regularly, but had never put my review here. It would be unfair on my part not to rate them.
Arrival: The arrival area is usually very very crowded. There are too many tuk tuk and taxi drivers standing at the enterance. At times it is annoying. But then this is the only negative part of this wonderful hotel.
Reception: Very friendly, smiling (I felt that this is the real LOS), efficient. During my last stay, there was some misunderstanding in my reservation and the Guest Services Manager, Ms Melissa provided wonderful support in resolving the problem.
Lobby: Lobby is huge, always crowded, with the sound of CASINO music always hitting the ears. Every night there is some program or the other in the lobby - cultural, musical, dance etc. its really entertaining.
CASINO: I value my hard earned money and therefore have never tried entering that area.
ROOMS: rooms are wonderful...very comfortable bed, bathroom is lavish. I got a river view room and it was really wonderful to sit in front of the window and watch the river flowing by. During your stay request for river view rooms.....you will really enjoy it!!
RESTAURANTS: There are quite a few restaurants in within the hotel premises, however I did not like the taste of food much. The service, as usual, was with smile and all of them were very courteous.
CONVENIENCE STORE: there is 24 hour convenience store on the 1st floor. They have everything, from water, eatables, beer, toileteries.
TUK TUK - I observed that if you take tuk tuk from front of the hotel, they charge more. However, if you crossover to the otherside, take a left turn and turn right on the cross road, you get choice of few restaurants and tuk tuks are reasonable.
SAFETY - This is one point which was of concern to me. I could see that any and everyone was allowed to enter the hotel, no checks, no restrictions. Even the lifts going to residence floors were accessible to ALL. I think that in interest of the safety of guests staying there, the hotel should consider tightening the security a bit.
Overall, fantastic place to stay!!
- Official Description (provided by the hotel):
- This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more less
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