thank you for the hospitality and service during our stay there. we arrived on no very early flight, and was given a free shuttle to the hotel without prior arrangement as we had booked online very late. the rooms were not ready as it was too early, but we packed away our bags in the concierge & went out to see phnom penh. we had gotten back early to check in as we were tired from the early trip, and the front office manager, ilango kailasam, was extremely pleasant and helpful and went out of his way to guide us, including getting us some small us dollar notes for use during our stay.
as it was our first trip to phnom penh, we decided to use the concierge to arrange a day-tour of the city, particularly the killing fields & it's museum. special mention for assistant front office manager, som sitha, and his staff at the concierge for their help.
the breakfast spread was perfect for my family, lots of fruits and yoghurt, and a good selection of cheese which my daughter enjoyed. unfortunately i can't comment on the other restaurants as we ate most of our lunches & dinners outside while exploring.
just one negative i'd like to see the hotel improve on, the wifi!! there's no wifi in the rooms, and even the wifi in the lobby area was rather erratic.
- Official Description (provided by the hotel):
- This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more less
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