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All reviews naga world huge casino hotel room is breakfast spread business trip tuk tuk the ground floor aeon mall the river royal palace ktv dollars riverside pp phnom
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Reviewed 25 June 2018

This is not the sort of complex I would usually opt for but, on this occasion, decided to give it a try. Whilst the accommodation itself cannot be described as luxury, what is on offer is certainly highly entertaining and great value for money.

Check in was not the smoothest. First of all, I arrived at Tower 2 to be told that my room had been allocated in Tower 1. To get to Tower 1 you have to walk through the underground shopping mall which is, in fact, quite pleasant. Tower 1 reception area was chaotic as there was a show being performed on stage which had attracted a number of guests and other visitors. My room was not ready so I sat and watched the show until it was.

The guest room itself (a suite) was pleasant. It was spacious, comfortable and contained all the amenities one needs.

The complex itself is huge and everywhere you go you can hear the sound of casino games and machines. The free entertainment put on every night in the lobby area is a lot of fun to watch. There is a small outdoor pool which was also pleasant.

There are plenty of places to eat and drink. The breakfast options in Tower 1 were not, to my mind, very good at all, so I opted to eat in Tower 2 instead which was much better. The Italian restaurant in Tower 1 was very good, as was the Chinese restaurant in Tower 2. There are plenty of fun little bars and clubs to enjoy drinks and live music in.

The service overall was very good- people were generally helpful and courteous.

The location of the hotel makes it very easy to visit nearby attractions- whether on foot or by tuk tuk or taxi.

Overall, a pleasant stay though, on future trips, I might be minded to try somewhere else.

Room Tip: Tower 2 has the newer rooms although Tower 1 has the more spacious suites. Avoid a smoking room if possible.
  • Stayed: June 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank CKGrout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

My second visit now to NagaWorld Hotel, and very much enjoyed our stay in the new tower. Rooms and smaller than the old hotel, but very modern and well equipped. There is an underground walk-way, shopping mall connection between the 2 hotel, so you can easily move between both. I would certainly stay again.

  • Stayed: June 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Bali_Nathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

Saying as it is !!!
Smoke , smoke , smoke, even though I am a ex-smoker, this hotel reeks of smoke, room, towel, bed sheet , toilet , etc , of course been a Casino, which I had stay before , some time back however, this time round , it real bad, to extend of unbearable, from Lobby to the room, Had to buy a air fresher to constantly spray the rooms,
Non- smokers beware, I guarantee you the moment you step in your room, you wana to check out, , it that bad, also , never ever bring your kids to stay ,
When I check in asking for non smoking room, they replied all room are Smoking, there is NO NON-Smoking room, that was it, as I stay & reviewed this hotel 2 years ago, which was not so bad, but this time round , it was truly horrendous, guess their standard or class of guests staying also when down,
This time round I simply had to bear to stay for 5 nights, and book a total of 3 rooms for my other friends as it was non cancellation clause, Hotel.com / Agoda etc, booking site, should well warm would be non-smoking client that this hotel do not Offer NON-SMOKING room and very pointless to have special request for non smoking room. My friends room when he check in had cigarette butts all over the carpet and in bathroom,
The hotel is superberbly suitable for late night sleepers & love to gamble, hotel price also pretty acceptable at around USD 68 – US 75 ,
On the plus size, rooms are of good size, with nice view of Mekong River and they have a new wing Name Naga 2, brand new hotel , but room much smaller only about 1/3 the size of old wing at 27 sqm or so, not sure if they have non smoking rooms,
Nothing much to say more, just a note, for family with kids visiting Phnom Penh for 1st time , there are much better hotel in the city, offering peace and comfort,

Room Tip: rooms facing river offers good view, all smoking room
  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank leon777SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

I was there for only one night with my husband. After check-in, we went up to the room and we found that the room fully smell of cigarette.

We actually have changed to another room. Nothing complaint with the room facilities yet but the only thing we don’t like is about service since they just focus only those who go for gambling.

All in all, we will not go for second time.

Stayed: June 2018, travelled as a couple
Thank Shirelyn168D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

Got room in Naga2 at $35/ night which was a bargain. I heard about Naga World but didnt know there was Naga2 which is few hundred yards away and connected by a Aircon underground Nagacity walk with lots of local and luxury shops. The room itself was boring, nothing special and near 5star but decent enough for few nights stay. Naga2 also doesnt have gym and pool, guest must go to Naga World for those facilities. The hotel is great for Asian food and entertainment. Lots of eating option and most of them are cheap, i had buffet in days! If you are Asian or want to know how Asian entertained, this place is for you. Casinos across both Nagas and with Chinese, local game as well. If you win some money or perhaps want to change your fortune, there are Darlin Darlin and F Club to go for. If you are fan of Karaoke, there you go. It has almost every Asian favorite entertainment activities. Only drawbacks are the hotel itself, no hairdryer in room, gotto request. In 1 morning, the electricity shutdown all hotel rooms for 1-2 hours. I had to get out to charge my phone. I do recommend to stay here if you are fancy in casino and entertainment. If you are looking for relax holiday, it would be hard!

Stayed: June 2018, travelled solo
Thank tamali71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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