Great location overlooking the Riverside promenade. Arrived after long travel from Bangkok, & a hour in a taxi to travel 8km from the airport, to be told my top-floor room overlooking the river not have WIFI, even though they advertise WIFI in all areas. Not a great start.
Walked up to my room, overlooking the river, put bags down, closed door, put AC on, & then heard loud gushing noise of water from the bathroom. Opened the door, to find a male member of staff sitting on my toilet having a number 2 !!!!. Never experienced this in any hotel in the world before. He jumped up, clothes around his ankles & closed the door, before leaving my room a few minutes later, saying sorry, sorry. Just unbelievable.
The room was large, great balcony to sit on & watch whats going on, fridge was unplugged for some reason, & bathtub needed a shower curtain to stop the floor getting wet. Mattress on the bed was bad, woke up with back ache every morning. No safe in room, just a 2 drawer filing cabinet at reception that everything goes into. The staff at reception were pretty good & helpful
The road outside was not too noisy during the night actually, much better than I expected, so slept ok, bearing in mind the poor mattress. Had no noise from within the hotel really at all
The hotel is in a fabulous location, but needs money spending on it to fulfil its potential, & the staff given their own toilets to use, rather than using those in empty hotel rooms
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- Also Known As:
- Cozyna Hotel Phnom Penh